One star , for a five star price ($500. a night). We booked the private Island Chalet. There were no pictures of the house posted on the internet. The pictures that were posted, we now know, were of the other cabins on the main land. Privacy was deceiving. We shared the once very lovely, but now neglected home with a thousand +spiders. Cob webs hung from the window screens like hallooween curtains. OMG. One toilet was attached to the outside of the back porch, with a view. It backed up after the first night. OMG. The second toilet could only be entered through the bedrooms. Put quiet night's sleep out of your mind. When it was flushed a water spout appeared in the sink. OMG. We could not get the hot water to run to the shower. The second shower, added on in the corner of the full screened porch was lighted with a closet paste - on - light. Floor rugs were filthy. OMG.
There were no mattress covers on any of the beds. OMG. When I lifted the mattress, it was littered with dirt and other objects (I need not look any closer). When we asked the manager for mattress covers, he asked if there were sheets. Then added, they don't use mattress covers, but steam clean the mattresses after every turn over of patrons. Clearly he had never turned over the mattress that I slept on.
The kitchen had a refrigerator that needed a hand and a foot to securely close it. The dishes needed to washed before we used them. The floors were filthy with ground-in dirt. OMG.
Spiders ran over the pillows, One spider ran across the back of the couch and down one of our parties arms, before disappearing back into the couch. One guest reported when she returned home and unpacked her pillow, which she carries with her, she found a squished spider. OMG.
After two nights, we asked for a room change. We were told, we would have to sleep on the sheets that the former occupants had slept on, because they were not going to clean both rooms (the one we wanted to leave and the one we wanted to move into). When asked if we could change the sheets ourselves, we were denied.
Now, you may ask, "Why did we stay?" We paid for our private chalet in the middle of the lake back in January. The money cleared our bank accounts within two days after we booked it. That should have been our first warning sign. My question is, "What were the chances of getting our money refunded if we could not even negotiate a change of sheets?" We were not going to spend any more money. We had not been sent a confirmation number or reciept. I learned other guests had also brought their bank statements as proof of payment. And needed them. OMG.
Most of our party was raised in Alaska. We know how to 'ROUGH IT'! We also know where to make our voice count. If not in Michigan, then the internet. read more