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    EVEN Hotel Chicago-Tinley Park-Conv Ctr

    2.9 (78 reviews)
    Open Open 24 hours

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    Recommended Reviews - EVEN Hotel Chicago-Tinley Park-Conv Ctr

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    Ryan J.

    Let me start by saying the room was nice. King bed, refrigerator, microwave, Keurig, large bathroom, and workout area. Why the 3? Bed and pillows were uncomfortable. The room was dark and not lit very well. Slight musty odor from the vents. The shower wasn't clean, and for being more "high end", there lots of scuff marks on the walls. Also, no continental breakfast #sadface On a positive note, the front desk personnel were friendly and accommodating. While waiting in line to check-in, the employee did a great job deescalating the person she was speaking with on the phone.

    View from front of hotel.
    Virga H.

    This is your average hotel, nothing too bad, nothing spectacular. It was clean and the staff was polite. There was no breakfast but since the hotel was near the highway there are plenty of places to eat. The in-house restaurant has limited evening hours and a small menu, but again, it was as you'd expect for a basically average hotel. Interestingly, there is a weighted exercise ball and some resistance bans in each of the rooms...

    BED BUG on the pillow
    Rachel D.

    I made a reservation from 12/27/23 - 12/31/23 at this hotel for the first time. On Friday night/Sat morning of my stay at 4am, my fiancée and I saw a bed bug crawling on the sheets then on the pillow. I immediately contacted the front desk and they sent a manager up to the room, who provided keys to another room. We packed up all of our belongings to move to the other room and as soon as we got off of the elevator there was vomit on and around the trashcan (our new room was several feet away from it) and the smell was repulsive. I contacted the front desk to report it and it was cleaned the next morning but the smell lingered. But the biggest issue by far was the bed bug. My family and I were traumatized, I've never had nor seen bed bugs in my life until staying at this hotel. I made several attempts to contact a manager to request full compensation for that room but kept being told a manager was "gone for the day" or they would make a note and a manager would "call me" but that never happened. Upon checkout I was told by the receptionist that a manager would only take off the one night the bed bug was found but I did not find that to be an appropriate compensation. There were bed bugs in the room!!!! Period. I should not have to pay for that room. Anyway, I firmly insisted on what I believed to be the appropriate compensation, also detailing the incident and requesting it via email on 1/1/24 but no one responded. I called a manager and left a voicemail on 1/2/24 after discovering on my bank statement, I was still charged for 2 nights in the room the bed bug was found, but no one returned the message. I called corporate on 1/3/24 to file a complaint and request compensation, was given a case # and told the hotel manager had 24-48 hours to resolve it and would contact me but again NOTHING. I have officially contacted my attorney regarding this issue because of the lack of follow up from the hotel. I would NEVER stay at this hotel again because they are not at all concerned with a guests satisfaction or dissatisfaction and make no effort to resolve issues or maintain the business of a future guest. I'm sure there are people out there who take advantage of these situations and just want things for free but that is not the case with me and my family. We are very upstanding, honest people and for our situation to be handled this way is very disappointing and frustrating. If you are thinking about staying at this hotel, please reconsider. I have also attached a picture of the bed bug (on our pillow).

    stains on a supposedly fresh clean towel that were folded-up stored under the sink .
    Mari P.

    There is alot to be desired at this hotel. Location is ideal to our company, yes, but there are several others to choose from nearby as well. Its basic in my opinion. Staff were professional, but did not openly greet guests as we were coming and going. Towels were stained - should not have been reused. Just didnt look like they were trying hard enough to make a good first impression. Not my choice to stay here.

    Love messages on tv
    Jen C.

    We attended the state truck driving championship here. Very nice friendly helpful staff. Clean rooms

    Gym in hotel room...it did not get used. But a beer fridge would have. (It did come with a mini fridge)

    My husband and I stayed at the hotel because it was a 10 minute drive to the Hollywood Casino Amphitheater. We would stay at the hotel again. Pros: Many restaurants and stores around the hotel. Traffic around hotel is not bad at all. Staff was kind...said hello way too many times. Rooms were large, clean, and comfortable. The windows open in the hotel rooms. Best ice in ice machines. Convenient store open throughout night for late night snacks in lobby. Free parking. Affordable price. Cons: No continental breakfast...but did offer buffet for fee.

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    The hotel and staff are perfect. Everyone is so nice and accommodating. Hotel is clean and has Comfy beds.

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    Page 1 of 2

    Ask the Community - EVEN Hotel Chicago-Tinley Park-Conv Ctr

    Review Highlights - EVEN Hotel Chicago-Tinley Park-Conv Ctr

    The gym is a standard hotel gym, however, the hotel offers free passes to the LA Fitness, which is across the parking lot.

    Mentioned in 3 reviews

    Read more highlights

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    Hilton Garden Inn Chicago/Tinley Park - Health club  fitness center  gym

    Hilton Garden Inn Chicago/Tinley Park

    (54 reviews)

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    Save yourself some heartburn - AVOID this hotel !!…read more On 12 May, 2026 (approx 8:30 PM) I called The Hilton Garden Inn, Tinley Park, IL (HGI) to cancel 2 rooms (each over $1000 over 3 nights) I booked on 7 May. When front desk agent (I recall as "Erica") promptly emailed me the cancelation confirmation, I explained that there was only ONE cancelation # and that it showed nothing linking it to what I booked: no reservation #, no listing or description of the canceled rooms, no canceled cost .. nothing at all by which I can verify what this cancelation confirmation # actually applied to. Customers need and deserve such information as a matter of business practice. Hilton disagrees and seemingly wants only that I trust their internal word for it that they canceled the correct rooms. Minimally, it would involve more time lost straightening this out ... with people like "Erica". "Erica", asserted that it DOES cover both rooms .. I looked again .. not true. She then said simply, and impatiently .. talking over me and cutting off my response that it does and .. essentially .. boiled down to that I had to take her word for it. Likely, Hilton uses a too-brief standard cancelation template. TOTALLY inadequate from the customers' perspective. My room reservation showed, in detail, what I reserved - why won't Hilton show me, in detail, what I canceled ?!? When I asked for a manager, "Erica" said there was none .. Really ?!?! As a retired 33 year airline pilot, I've NEVER known ANY hotel in ANY part of the world having no night manager available. Finally, "Erica", being completely disinterested that I'm still left with a cancelation # that does nothing to show/prove what exactly I canceled .. said that she couldn't help and hurried me off the phone. This encounter with this hotel is now my second and last ever. At check-out last year in early April, I recall having to spread out all the paperwork and mark all the errors .. took nearly 30 minutes .. with followup days later for resolution with this hotel. Ultimately, aside from their rude and snippy desk clerk, this problem seems to belong to Hilton corp. for its entirely unsatisfactory cancelation-template (presumably) email. Do yourself a favor - stay elsewhere.

    The hotel's pool has been in need of repair for a couple of years now and management or ownership…read morehas decided not to fix it. Also, the front desk during the day is rude and puts you on hold for several minutes and then tells you to call back in 20 minutes. Apparently instead of maintenance showing up at 7am on Sunday they let them come in whenever they want. The door on our bathroom didn't close correctly, the door for the refrigerator cabinet didn't close correctly and the beds need to be replaced in room 126. This is a $89/room hotel at best. I will stay at the new Hampton Inn or Holiday Inn express on 191st and Lagrange next time.

    Country Inn & Suites by Radisson, Tinley Park, IL - Gross vent

    Country Inn & Suites by Radisson, Tinley Park, IL

    (59 reviews)

    $$

    Red Flag - Mold EVERYWHERE…read more - Air quality (my allergies started up immediately). - Mattress for the pull out is abysmal. - Room layout is not what is shown in the king suite images. Practically a hallway, no light. - There is absolutely NO air flow in the sitting room. So if you're sleeping on the couch, you'll need a fan. Yellow Flag - Breakfast ends at 9am and there is a lack of options, unlike what the images online show. - The hot water takes forever to turn on. - House Keeping will knock on your door even with the 'do not disturb' hanging. - The toilet is 12 inches or less off the ground, great for kids, horrible for older adults. Green Flag - Checkout is noon instead of 11. - WiFi works well enough, though it does kick you off each day and you have to have the password again. - Staff is nice, if not very helpful.

    This was the worst motel I have ever stayed at! We show up at 4pm to get our room. Johnnie at the…read morefront desk can not speak English and told us our room was not cleaned yet and to come back in an hour. We came back an hour later and waited 45 minutes to get are room, which was still extremely dirty with garbage left from previous people. The bed mattress has a blood stain on it from top that soaked thru to the bottom 2 feet in diameter. The pull out sofa had black mold on mattress and frame. Johnnie told us we had no other choice all the rooms were books. The entire facility was horribly disgusting! We could not go bare foot in room due to how dirty the floor was, the screens on windows were torn and windows would not shut! When we got up in the morning my kids could not breathe and they felt sick until they went out to get fresh air. Then the breakfast was so bad and gross that eating out of a dumpster would have been better. All for $326 which I have stayed in $49 a night that were way nicer. Then they would not discount us for the night. This place should be shutdown by the state and the people who run this place should never be allowed to work anywhere near motels or food service! That place has to be the worst motel ever! Thanks for nothing!

    Holiday Inn Express & Suites Orland Park - Mokena

    Holiday Inn Express & Suites Orland Park - Mokena

    (15 reviews)

    I wish I could give zero stars. My October 24-26 stay was an absolute nightmare, made worse by…read moremanagement's refusal to honor their staff's promises. I arrived at 2am on October 25 to be told the hotel was oversold despite my confirmed reservation. After being kept waiting at the front desk for 30+ minutes while the night auditor physically "walked the room," I was given a king bed with a pull-out couch instead of my reserved two queen beds. I was traveling with fellow athletes for a tournament where proper rest was critical for our performance the next day. The night auditor apologized profusely for the situation and promised to reduce my rate from $340 to $240 for the inconvenience. She explained she would authorize the full amount but management would adjust it later. When I checked out, the morning front desk agent also confirmed this adjustment would be processed. I left the hotel trusting their word. Instead, I was charged the full $340. After three attempts to follow up with no response, I finally spoke with the rudest front desk agent I've ever encountered who literally said "good luck getting that rate" and dismissed every concern I raised. She supposedly took down my information but I never heard back. I emailed manager, Rosa Espinoza, on October 29 about this issue. I received no response for an entire month. When I followed up again on November 20, she responded within 25 minutes only to essentially call me a liar. She claimed no promises were made and insisted her night auditor, who has worked there for years, would never do such a thing. She also stated my reservation was originally canceled due to a declined card, which was news to me. I was never notified of any issue and I only learned about it in November, after numerous follow up attempts. Hypothetically, if the card was declined, is it a common practice to cancel the reservation without contacting the guest first? Obviously I intended to stay and obviously I provided a card at the check in. But somehow this was underlying theme in all Rosa's responses that lacked any sympathy and Rosa denied any ~possibility~ of her staff promising a recovery. Basically, declined card made it okay to give false promise to the customer and made me wait 30 minutes at the front desk at 2AM IN THE MORNING. Declined card made it okay for my pull out couch not to have any linen in it and walked back at 3am to Front Desk to get the linen and make my own bed. The bed that I supposed to receive at the first place. It made it okay that I had to go through seven circles of hell to get a hold of someone and to be called a liar. Rosa showed zero sympathy, conducted no real investigation despite my request, and made it clear she didn't believe me. So either multiple staff members lied to an exhausted guest at 2:30 in the morning, or management is covering for poor service and broken promises. Either scenario reflects terrible management. When I asked to speak with the general manager, I was told there isn't one available. I can only hope this situation was used for training opportunity but seeing how Rosa handled the situation I truly have very little hope. As an IHG Silver Elite member who has stayed at properties worldwide, I have never been treated this poorly. The lack of integrity from management is astounding. They would rather accuse a loyal customer of fabricating an elaborate story than honor a $100 adjustment their own staff promised not once, but twice. The oversold hotel situation, the 30-minute wait at 2am, receiving the wrong room configuration, and then being gaslit when trying to resolve it made this the worst hotel experience of my life. Avoid this property at all costs. Management doesn't stand behind their team's commitments and will make you feel like you're crazy for expecting them to honor their word. Oh, they will also cancel your reservation with no communication. How fun

    Miss Kim and Miss Sue need a raise their wonderful people and they make this hotel much nicer and…read morethe breakfast guy also deserves a raise. This is Gary so you have to do what I say thank you you have a great day and happy new year.

    EVEN Hotel Chicago-Tinley Park-Conv Ctr - hotels - Updated July 2026

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