I wanted to leave a positive review for Kimberly at the Hampton Inn Chicago/Tinley Park. I was going through a very stressful night and she treated me with so much kindness, patience, and professionalism. She stayed calm, helpful, and compassionate the entire time, and I truly appreciated the way she handled everything. Customer service like that really makes a difference, and I wanted to make sure she was acknowledged for it. read more

Staff were generally friendly and helpful within their ability to deal with issues. The room was clean, but needs some maintenance. One of our party thought it smelled like cigarettes; I could not detect that but I was also dealing with some kind of seasonal allergy. Some areas in the bathroom appear to need a redo or reseal. One of the queen beds kind of sunk in the middle, but we did not see why until we were leaving and looking underneath to make sure we hadn't dropped anything, it had some broken slats. The free breakfast bar is a step up from some places with a decent selection of pastries, toast, cereal, the make your own waffles thing, plus some kind of breakfast meat, mini omelets, fried potatoes and grits. For someone like me who drags in the morning, it's a great thing. However, one of our group needs a gluten free diet. There were some things she could eat, but a staff person believed the waffle batter was gluten free when it almost certainly wasn't. The coffee in the lobby is good and includes dark roast , light roast, and decaf options The location is quiet enough and the free parking is nice. Most important for us is that it's close to Credit Union 1 Amphitheater. I even saw some people making the journey on foot! At 2 plus miles, it's doable but maybe not great for us older folks! Anyhow, it's a very short easy trip by car or by rideshare. read more

on July 16 to the 18th we at the hotel attending a wedding close our initial impression of the hotel was horrible. It looked like it was beat up. Had stains on the carpet beat up walls and just absolutely uninviting . the elevators were black beat up on the inside ,the chairs in the lounge areas need reupholster. Absolutely disgusting stained and ripped. The all off we were told of a wedding special get it so we paid a lot more for the room when we could've gone across the way to a Fairfield Inn and enjoyed a much better experience at a cheaper rate tear that property should be torn down in a new hotel build. I won't be staying there ever again and I'm gonna tell everybody about it. read more

As a Diamond member, I have stayed at many properties over the years, and this is by far the most outdated, filthy, and deplorable hotel I have ever experienced. The only positive aspect of my stay was Kimberly at the front desk. She was exceptional--professional, kind, courteous, and genuinely helpful. She deserves recognition for her outstanding customer service. Unfortunately, the condition of the property was unacceptable. The hotel appears to have been untouched since the 1990s, if not earlier. It was dark, filthy, dirty, and poorly maintained. The elevator was also filthy and poorly maintained, creating a terrible first impression before I even reached my room. I was afraid to sit on the furniture because everything appeared unclean. I felt compelled to spray and sanitize every surface in the room out of concern for my health and safety. I even removed the bed linens and replaced them because they appeared dirty, filthy, and unsanitary. To make matters worse, the toilet in my room became clogged overnight. When I reported the issue, I was met with an unhelpful response. Instead of offering assistance or a solution, I was asked, "What do you want me to do?" That level of customer service was both disappointing and unacceptable. Considering the amount of money guests pay to stay here, the condition of this property is simply unacceptable. It is filthy and not worth the price charged. I cannot recommend this hotel to anyone, and I would not choose to stay here again. The property is in desperate need of a complete renovation, deep cleaning, and a much higher standard of maintenance and customer service. read more

The place is in horrible shape. Old and out dated. Dirty and the staff have no manners and don't care about service. Many other choices near by. read more

I was in town for a quick meeting. The hotel was clean and in good shape. I found the people working to be friendly and engaged. Something you don't see a lot of now a days. The breakfast was well taken care of for the guests, again the people working really did a great job. read more

My husband and I booked a one night stay as a quick getaway from the kids. Check in was pretty smooth and quick but the hotel was not what I'm used to staying in and it could use some remodeling and the elevator was pretty slow and old looking. Our room was pretty decent with a king bed. I especially didn't expect the breakfast which included waffles, oatmeal, pastries, and orange juice. I'd definitely recommend this spot for a place to lay your head and rest. read more

Oh my GOD I was just treated so horrible at this location by some person who would not tell me who they was or what his name or position was, no name tag or nothing. So I will try my best to make this short. I have reservations for 3 rooms for 2 nights and somehow all of it ended up with different confirmations so at check in I informed them that all of my reservations was for 2 nights not all separated. The person working name Patrick(great help) listens and understood my concerns and said he would handle it and update everything to reflect that. So today I wake up to a call from this unk person who stated that I was over my stay and that I needed to either extend my stay or get out! I tried to explain that I am not extending because I have already been charged and have reservations for 2 nights, he cut me off and said I'm telling you your options at this point! So I said I'm coming down, and when I got down stairs I again stated ok just so we clear I went through this yesterday with Patrick , and the unk male black stated I don't care or have to listen to this, Patrick answers to me! I said I have to explain the situation because if I don't we will have another issue with the reservation I already purchased and he again cut me off and said let me tell you this so the we are clear all of your reservations are canceled!!! I said for what and he said because I can cancel anybody for anything whenever I want! I stated you can't just cancel me for no reason, and I said OK fine we will leave give me your name and I would like a full refund and to speak to whoever is in charge of this place and he stated that he was in charge and that he will not be giving me a refund! I ask for his name and title again and this when he called the police and said I was trespassing and refusing to leave!(I never refused to leave) the police then come and escorted my and my family off the property! All I wanted to do was explain that I already have reservations and that turned into being kicked out of a hotel by a very very nasty person! read more

Hampton Inn Chicago/Tinley Park - The worker without name tag and who also refused to give name or title. - Hotels Near Me - Tinley Park, Illinois

This location needs an update and refresh. Front desk staff are nice. The room was clean and didn't have any strange odors. Stayed on 2nd floor. It was quiet for 2 of 3 nights. The breakfast is nothing to be excited about. This location specifically reads "2 queen beds" however go to the Hilton website and in the fine print is says "Hampton double bed" so you don't get the sleeping space you are expecting. The first floor smelled strongly of the pool chemicals which almost burns your eyes. I was "Guest of the Day" when we arrived which gave 2 bottles of water and a small bag of various candy with a handwritten thank-you note. Nice gesture. Also, room service/cleaning is only every other day so you will have to ask for towels. read more

See all

If you're looking for a place to nap after a long drive this place may suffice but if you're wanting to stay a few days, relying on the reliability of the Hilton brand I recommend looking elsewhere. My room smelled of mold, cigarettes & cannabis & security & integrity's not a top priority there. I inadvertently left a suit hanging in the closet & calls to have it returned went ignored. The worst hotel experience. I'd prefer to sleep in my car read more

Great place to rest for a 1-night stay! The room was clean, the staff were friendly, and the free breakfast was delicious! Special thanks to the staff for switching me to a new room when I found out the sink drain was permanenty shut in the first room they gave me. A+ service! read more

Filthy dining area for breakfast. Chairs soiled and hadn't been cleaned in some time. Shaby furniture in breakfast dining area. Rooms run down. Very ghetto. Called Hilton main phone number. Manager sent email and refunded my credit card. I would not recommend anyone staying at this hotel until they remodel the hotel and clean up their act. read more

Hampton Inn Chicago/Tinley Park - Filthy chair in dining area - Hotels Near Me - Tinley Park, Illinois

See all

Enjoying most things about my stay. Staff is very nice. Everything appears clean. Had to ask for soap (found there was none when I went to wash my hands after using the restroom). Pool still closed due to covid restrictions. read more

Hampton Inn Chicago/Tinley Park - Breakfast room - Hotels Near Me - Tinley Park, Illinois

Room was clean but definitely needs an update. It's really just an average room. Breakfast was good in a pinch. One problem was the seating. You are either sitting in a super low seat (think kindergarten when you barely reach the table!) or your right in front of a blowing a/c unit! Only choice is the high top table, which is a little hard on short, older ladies. Weekend price is ridiculous. I've paid that much for a standard resort on property at Walt Disney World. read more

Checked in early no problem.. room has definite old smoke smell from the past.. cups in bathroom sealed in plastic., coffee ones,, not...we have stopped staying at Hilton properties because they are just not reliable in being comfortable., remote control not sealed in a bag like other hotels. When coming in entrance the first thing is a cooler selling beer (really?) next to the luggage carts.. The staff are so friendly and helpful so I hate complaining.. My son made reservation or we would be elsewhere (and we are HH members sitting on 360,000 in points), read more

The hotel was very clean. The king size bed was very comfortable complete with amenities such as a desktop for the bed. Plenty of outlets to charge laptops and phones. The breakfast was excellent as free breakfast go. The staff was very friendly and accommodating. They set up a Scrabble game at the front desk so you can try your hand and adding to the board while you wait to check in( not that I had to wait long or anything). I have a new recipe combining the Western omelette & maple sausage on a toasted English muffin. Outstanding! read more

Hampton Inn Chicago/Tinley Park - Western omelet and maple sausage at the free breakfast bar. Delicious! - Hotels Near Me - Tinley Park, Illinois

Very adequate place to stay. It's a little older than some of the other hotels in the area. I found it to be clean, comfortable and the breakfast was nicely done. I wanted a place to crash after 30+ hours of coach! Ha.. Very quiet area and away from the noise of Chicago. Many places to shop and eat. I did not try any of them because I needed the sleep.. Staff was great, I would recommend Hampton Inn/Tinley Park to anyone.. read more

Hampton Inn Chicago/Tinley Park - A great rest after an exhausting international trip. - Hotels Near Me - Tinley Park, Illinois

We stayed at Hampton Inn overnight due to a 5:30am activity in the area. This particular property is dated (popcorn ceilings/lack of onsite fitness) but still clean and accommodating. The breakfast bar was fresh, restocked regularly and above average for similar properties. I also appreciated the friendliness of the staff. Especially when I realized that I inadvertently left my wedding ring on the bathroom counter. Staff members were professional and put me at ease in locating my ring. read more

See all

Large cluster of hotels within a few blocks. I have tried 3 of the 5 and this is by far the best! You pay a little bit more but much cleaner, quieter, and better food choices. Far superior for $30 premium. And parking is easy! Spend the extra cash if you truly care about comfort, clean and quiet. No noise can be heard in any direction once you are in the room. Only one con: fewer cable channels but it's a good trade. read more

This hotel was so good. From the customer service to the free breakfast everyday. It was so easy to check in. When we needed our room serviced, the housekeeper did such an awesome job. I feel like every time we entered our room, it was a brand new room all over again. We also loved the breakfast. The only thing that really changed was the type of meat. Other than that I'm not complaining. So grateful for the free breakfast because that saved me a lot of money from going out to buy breakfast. I cannot forget. They have free coffee 24/7!!! So happy that they had this. I'm a coffee lover so at 5pm I will have a cup of coffee. Hehe. But loved that it was available at all times (unless they had to Brew some more) but that was rare. Unless you're up at 11pm and want some coffee. LOL. Their pool area was nice and clean. I find that some hotels with indoor pools tend to have it dirty. Don't know why. But this place wasn't. I also appreciate the small area with a computer and printer. I was able to print my boarding pass and some other things for FREE. I don't know when I'll be back in Illinois. But if I'm around the area, this is the hotel I for sure would want to stay in again. read more

Quick stay. All Hampton Inns are generally the same. This is in a parking with lot with every other hotel in the world. Convenient Buffalo Wild Wings for dinner around the corner. I always get such a laugh with the post it notes about the sheets being clean. read more

Older property for a Hampton. Very few "extras". Staff is nice rooms are clean. Walls are paper thin. Too many better options in the city. First and last time I'll be here. BTW. I'm a diamond hilton member for over 15 years. read more

We just had an overnight getaway here and it was a great experience. ALL the staff members were friendly and helpful. The pool was very nice and clean, as well as the hot tub. I think the room we stayed in was a decent size but if you plan on needing a cot or crib, make sure you get a room that will accommodate those needs. We weren't able to get a cot because the room was at the end and it posed a fire hazard. I was going to ding a point for that but honestly the staff service made up for it. We enjoyed the breakfast very much, too. There are many hotels in this area but we will for sure be returning to this one! read more

The staff here are so friendly and helpful! The continental breakfast is fantastic (biscuits and gravy one day, sausage and bagel toppers the next)! I would definitely stay here again! read more

The service was very friendly, however this is a dated hotel. Yes, the rooms were clean and they had a pool and sauna, but you can definitely tell this is an older hampton inn. There is no work out facility, although they do have free access to LA fitness across the street which is a huge bonus. The one thing that really annoyed me was that my room rate shot up almost $100 dollars only on Wednesday night and the only explanation the staff could give was that Nascar was in town on the weekend, although the price was cheaper on the weekend. There are a couple of restaurants surrounding the area and close proximity to some shopping areas. Overall, my stay was ok but I would recommend trying one of the other hotels that surround the area. read more

Room was fine. Staff friendly. No coffee available during breakfast huh??!!! This place was at capacity with kids. Lots of loud kids running the halls. Good morning! read more

Hotel was clean, bed was comfortable, room was a nice size. Nice breakfast in the morning. Hotel itself is a little older and pool area is small for those that need that (we didn't) Didn't have any noise issues and a friendly staff. read more

Very nice hotel to stay for a short visit. Irma at the front desk is very kind and friendly. She goes out of her way to make sure you have a nice stay. read more