1st class premium service in luxury suv. Not significantly more expensive than an uber.read more

Excellent. Easy meet-up at LGA and seamless drive northbound. Superb driver. Will definitely use…read morethis service in the future.

Art was communicative, professional, flexible and on time. His cars and vans were clean and nice…read more Highly recommend.

I used HV Trips for a long distance round trip from Monroe NY to Media PA. We rented the Mercedes…read moreBenz Sprinter, it fit our party of 10 with all of our luggage and groceries comfortably. The van was clean, air-conditioned and Art was professional, helpful and prompt (early actually). I would definitely recommend HV Trips/Art Limo to anyone looking for an excellent car service. I will definitely use them again.

Excellent service and glad I got referred to them on a very important day for me!…read more I ordered a car service from Armani's to take us from Jersey City to Middletown, NY and drive us around for day and a half and drop us back home. The whole thing was set up as a surprise for my fiancé and it could not have gone better. Our driver (Shane) was extremely professional and courteous. We were driven around in an immaculately maintained white Mercedes CLS 550. Logistics for this day were super important as I planned to propose to my girlfriend / fiancé, and was super OCD about all the details but things went so smoothly I could not imagine it going any better. Would highly recommend them for anyone that needs a limo service in the tri-state area!!!

We hired this transportation service to provide shuttle transportation for our family during a…read morefuneral. We expected professionalism, compassion, and respect during an extremely difficult time. Unfortunately, our experience was the opposite. While family members and children were inside the funeral home saying their final goodbyes to their deceased mother, the owner and driver entered the funeral home to confront the daughter about rules regarding food and car seats. These rules had already been communicated to us, and we had already agreed to follow them. The timing and approach were extremely inappropriate given the circumstances. After leaving the funeral home, the owner again confronted our family about the same rules. We calmly explained that we understood the expectations and were willing to comply, but asked for some empathy given that we were walking out of a funeral and preparing to go to the church. Instead of de-escalating, the situation continued to escalate. As we were loading car seats, the owner physically pushed a four-year-old child out of the way in order to get to her vehicle door and close it, despite the car seats already having been removed. Multiple members of our group attempted to calm the situation so we could simply proceed to the church, but she continued escalating the interaction. The owner then called the police and claimed she had been assaulted. Officers arrived, assessed the situation, and determined that her allegations were unfounded. Because of this incident, the transportation service we had arranged and prepaid for was not provided. Our family was forced to drive our own vehicles behind the hearse to the church and cemetery. Many people were unprepared for this sudden change, had limited fuel, and were left scrambling during an already emotional day. During the incident, the owner stated that she had undergone brain surgery approximately three weeks earlier and suggested this contributed to her behavior. We cannot comment on her medical condition, but this statement, combined with what occurred, was concerning. Additionally, during a very short drive to retrieve the children's car seats, we personally witnessed the driver drive directly into oncoming traffic, creating a near-collision where another vehicle almost struck the van. This was alarming and raised serious concerns about safety. After the incident, the company posted photos of our family on Facebook along with additional claims about what occurred. The posts included photos of crumbs left behind from children's car seats, which were presented as an issue. Considering the passengers included toddlers and the transportation service was never completed, we found these posts to be unnecessary and unprofessional, especially involving a grieving family. We paid for this service in advance and have not received a refund despite not receiving the transportation we paid for. We understand businesses have rules and expectations, and our family was willing to follow them. The issue was not the rules themselves, but the lack of professionalism, compassion, and appropriate communication during a funeral. Based on our experience, we cannot recommend this service.

Had a great experience with Mike from Warwick Valley Car Service! He dropped us off and picked us…read moreup from Newark Airport for our vacation, and it was a pleasure. Mike is personable, he was early for both trips and knows his way around, saving us time and concern! Would definitely use again!

Linda and Michael run an excellent operation. Very personable and accommodating. On time pickup,…read moresuper responsive, professional, and flexible. They offered several excellent suggestions to make our day of winery/distillery tours and dinner fun and memorable. There were four of us and we (and our wine purchases) fit very comfortably in the Caravan. Can't recommend them enough.

Great communication and wonderful service! Jimmie was amazing - so friendly and accommodating. He…read moremade the whole travel process that much less stressful! Highly recommend and will absolutely use again!

I was really surprised that they only have one reveiw because this experience was GREAT! Jimmie was…read moreprompt and professional and went the extra mile on every level. We landed an hour early and he was already on it and had adjusted the ride accordingly. Would highly highly recommend!

The absolute worst experience I have ever had. The bus was to pick us up at 10 and he was on time,…read morethe driver seemed cool and we like him. We are about 30 min away from the city normal drive, so by bus we figured an hour tops. We left around 1015 and somehow did not make it to our destination until 130am... The driver went to the complete opposite side of the city near Coney Island and then brought us to another wrong place again!! By the time we got to the club/event we were planning on we decided to not go in because we had 30 min until we had to get back on the bus. So we paid all this money to get to a slice of pizza and get back on the bus... But wait it gets worse... After arriving back to the bus (around 15-18 of us), the driver states his TV is broken and a piece of plastic is broken that holds cups and he is demanding we pay $1500. Keep in mind this piece of plastic looks like it has been glued on 10 times before as it breaks often and they are probably scamming hundreds of dollars for this from others. We also flipped a switch on the control board and magically the TV worked fine (sounds like another scam). After talking on the phone to the owner and coming to an agreement of $300 in damages, we got on the bus and would head back to where we got picked up. Upon arriving at our destination their is about 7 cops along with the owner on the company waiting for us. They called the cops on us for the damage after we agreed to pay $300 and the cops told us that the driver said we threatened him?!?! News to us as none of this happened!!! This is some lies they told the police to aid them in their phony investigation. The cops agreed that the damage was not worth even $100 but we settled on $300 prior. The owner is a liar and a thief. Steer clear of this company. WORST EXPERIENCE OF MY LIFE!

An excellent service! Keith is awesome to work with! The party bus was a hit of the party!…read more Highly recommend them! Also the best prices in town!

Terrible Customer service do not use these guys. Tom took my reservation for my wedding and…read moreconfirmed pickup. Then proceeded to not answer any of my calls until it was from a number he did not recognize and that's when he told me "oh yeah we are just not available for that pick up sorry ‍" so i say fuck you Tom

We had a wonderful experience with Platinum Limo and it began right from the initial response time…read morefor a requested quote. Rob displayed fantastic customer service through knowledge, fast and thorough responses, and polite communication. The day of our event, Donovan (our driver) showed up early and with a smile. Donovan was very nice and accommodating to all of our party members requests. He navigated the city traffic on a busy holIday season weekend with such ease and got us to and from every location safely and promptly. The Birthday Party Adventure that we took would not have been nearly as successful, if it wasn't for the great support we received from Rob and Donovan at Platinum Limo, NY.

My driver was Jeff who provided transportation once before eight months ago. Jeff drove me to my…read more50th class reunion. He is very punctual and provided much humor to our conversation. I enjoyed spending time with him. Patricia Parish

Ryan and his crew are great! Best service. They are very professional and friendly. Cars are clean…read moreand comfortable

My friend hired Art for a group winery tour and we had a great time! The car was comfortable, big…read moreenough for all of us, and nicely maintained. The driver showed up on time (actually a little early!) and was really accommodating, even when we changed the itinerary at the last minute. He drove safely and seemed to know the area pretty well. I can't say enough good things!

Most reliable, affordable and professional service I have ever used. Nice looking vehicles. They…read moredid an excellent job for my daughters Quinceañera. I highly recommend for any special occasion.