horrible customer service! No after hour number. The machine…read morewe rented turned out not to be the right machine. It was never unloaded off the trailer and they still charged us full price as if we used it even though there were no hours used. it never even made it off the trailer! Looks like we will find another company to put our trust in for our rental needs!

My company, California Corp., started doing busiiness with Taylors Rental in 1976 when they first…read moreopened their doors. We are still doing business with them presently (2024) and have had nothing but good service and fair pricing throughout the past 48 years. They have everything!

Wow! I honestly cannot say enough about how great the customer service was here at Rental Stop…read moreArlington! The manager, Lowe, was absolutely amazing. The entire process, from start to finish, was effortless. The staff made my event planning process feel so fluid and easy! I am grateful for their support, ideas, and genuine conversation! If you are in the DFW area and you are in need of party rentals, this is your one stop shop! Thank you to the staff at Rental Stop and especially Lowe! You are amazing

Team was knowledgeable and very helpful. Rented a skid steer loader for a home project.read more

Kristin and Tammy are amazing!!! After realizing that their precious Colleyville venue just wasn't…read morequite big enough for our needs, they quickly pivoted to provide the absolute BEST service by helping us plan our party in our home!! They personally met with us in our home multiple times, brainstormed on the best way to use our space, provided countless ideas, contacts, and a "mood board" and just all around helped turn our vision into a beautiful reality in our own home! The day of the party, they came in with enthusiasm, efficiency and creativity- setting up rented table/linens and successfully transforming our space into a Flower Wonderland with spectacular decorations!! They set up a beautiful "dirty soda bar" and drink station, and they also served as "Party Angels" throughout the entire party- whisking away dirty dishes and refilling the charcuterie trays and drink stations so we didn't have to worry about a thing! Once the party was over, they communicated with us about how and when we wanted them to tear down, allowing us extra time to enjoy our guests for a little longer than the "posted party hours". When they returned at the agreed-upon time, the house and outdoor areas were magically clean within an hour- It was remarkable! I cannot rave enough about this power team!! They work well with each other and with their clients, they listen and provide excellent customer service. FIVE STARS FOR SURE!!

Kristin was amazing! Helped me bring my vision to life for my mom's 50th birthday surprise. Made…read morethe planning less stressful & truly went above and beyond for my family & I. If you are planning an event or looking for a cozy spot for an intimate gathering I 1000% recommend.

I would strongly caution anyone considering this company for their wedding or special event…read more From the very beginning, communication was a constant struggle. I routinely had to follow up multiple times just to receive responses, and many employees seemed unable to answer basic questions & two times was provided with wrong information. It often took days or weeks to get accurate information, making the planning process far more stressful than it needed to be. The experience became even worse on my wedding day. Despite being told numerous times that my wedding planner was the designated point of contact, the owner called me directly while I was preparing for my wedding to inform me that he was running late. During the call, people were screaming in the background, and when I politely reminded him to contact my wedding planner instead, he abruptly ended the conversation. When the dance floor was installed, I was shocked by what I saw. The subfloor was approximately five inches off the ground with nearly a foot of turf extending beyond the edges. It looked unfinished, unprofessional, and was a major eyesore in the middle of our wedding venue. This setup was never accurately described to us beforehand. When I expressed my concerns and asked whether anything could be done to improve the appearance, the owner rolled his eyes, became defensive, and made excuses rather than attempting to resolve the issue. I requested that the installation be taken apart, but was then presented with a waiver stating that if the dance floor came apart and someone was injured, the company would not be liable. Faced with that risk, I felt pressured to leave it in place. Unfortunately, my concerns proved valid. One of our guests tripped, fell flat on her face, and was forced to leave the wedding injured. After the event, I tried to give the company an opportunity to make things right. During a follow-up conversation, I was told that the behavior I described was unacceptable and that they would speak with the owner to investigate the situation And be in touch. However, after doing my own research, I discovered that the individual responsible for the issues throughout the process was actually the owner himself. I informed the company of this fact and have received no response since. It has now been over a week with complete silence. What should have been a joyful and stress-free experience became unnecessarily frustrating due to poor communication, lack of professionalism, dismissive customer service, and safety concerns. I rarely leave negative reviews, but couples deserve to know what they may be dealing with before trusting this company with one of the most important days of their lives.

Cohost was truly incredible. The charcuterie board was absolutely perfect and became the star of…read moreour appetizers--our guests devoured it within minutes. The rest of the meal was just as impressive. The Caesar salad was fresh and flavorful, the mashed potatoes were creamy and delicious, and the chicken was cooked perfectly with amazing flavor. Everything was beautifully presented and tasted amazing. We couldn't have asked for better food or service on our wedding day!

Great Company, so friendly. I used them for several events here at THe Red Oak Ballroom and they…read moreare very dependable, fair and fun. They interact with the guests so that the pictures are a great memory and your guests will have a super time.

They included everything for my party! Chairs, tents, tables, jump houses, and even a frozen…read moremargarita machine! Great service and they provide delivery as well.

AVG party rentals were such a life saver!!! They offered everything we needed for the party…read more Tables, chairs, jumphouse and tent. We didn't have to shop around looking for things it was a one stop shop. Thank you for making my little girl birthday so special.

Their products are all in great shape with a large selection. Other rentals companies can have…read morebeat up chairs and tables and limited selections.

I worked with Amanda to create the perfect dinner setting for my husband's 60th birthday…read more Everyone commented on how beautiful the table was. The delivery and pickup was seamless with excellent communication. I would definitely use Grand Events in the future

If I could give less than one star, I would. I'm extremely disappointed with my experience with…read morethis company. I booked airbrush hats for my child's birthday party, and the artist was extremely rude to both me and my guests. Upon arrival, she made a point to question why we were even holding the event due to the rain, despite everything being indoors, and the rain itself lasted less than 30 minutes. Her behavior was so off-putting that several guests approached me during the event to express their discomfort. I also tried contacting the company before and during the event, but my calls repeatedly went unanswered, which had already been a problem leading up to the day. I will say once I called it to her attention she started acting nicer, but by that time the damage was done. For the price they charge, I expected a much higher level of professionalism and service. I was also told that tipping was expected. While I had plenty of cash on hand, I chose not to tip based on how poorly we were treated, which is something I never do.

A great variety of entertainment choices to make your party a big hit!…read more Have used them for both small gatherings and big events.