Everything was smooth sailing all the way. That's the PLUS. The negatives: I was not given the exact seat numbers; only the row. I didn't have direct access to the tickets. I had to subscribe to a third party company called AXS, created an account to login and access said tickets; but the AXS app won't even let me login after creating the account. So, I'm not sure I'll be getting my tickets or not before the event. read more

Wow, I can't believe this type of business is technically still legal? At best, they prey on mis-information and arbitrage ticket prices and profit from it immensely. They can create whatever "terms / conditions" they like so that when you do seek a refund after realizing what has transpired, they can point you (and your credit card company) to these terms. They shift all the blame on you. They will go as far as even telling you that the tickets / show in question are nearly sold out and create a sense of urgency for you to buy. In reality, if you were to have found the real event site (with better SEO), you would see the tickets are much cheaper. Their lack of integrity is both sad and disappointing. read more

We had a terrible experience with Event Tickets Center and would strongly recommend buying your tickets elsewhere. We purchased tickets for a concert in San Diego months in advance. Then, just two days before the event, we received a notification stating that our tickets were no longer available and asking if we would accept replacement tickets in the same section. After reviewing the replacements, we discovered that Event Tickets Center had moved us approximately 30 rows farther back than the seats we originally purchased. When we called customer service, a supervisor explained that the only way to avoid this type of issue is to purchase tickets directly through Ticketmaster. He stated that Event Tickets Center is essentially a marketing company that relies on third-party sellers to provide the tickets. In other words, the seats you purchase are not necessarily guaranteed. The only compensation they offered for this major downgrade was a $77 refund. That did not come close to making up for the disappointment and inconvenience, especially after planning our weekend around this concert. Learn from our mistake and buy your tickets directly from the source whenever possible. This experience completely ruined our weekend, and we will never use Event Tickets Center again. read more

Event Tickets Center is exactly the kind of ticket reseller people should be warned about. I paid 288.00 for two tickets, then found that the official event website directed buyers to Fever, where comparable tickets for the same date and time were still available for about 112.32 total. Their website used pressure tactics like countdown timers, high demand messaging, Tickets May Sell, and 83 tickets sold in the last hour. I believe these tactics are designed to scare people into buying quickly before they realize they are not on the official ticket site and are paying far above the real ticket price. I tried to cancel shortly after purchase, but they refused any refund and hid behind their final sale policy. Instead, they pushed me toward reselling through a third party resale platform, which was also confusing because my tickets were Zone C with no clear assigned seat numbers. I disputed the charge with American Express and filed a consumer complaint with the Pennsylvania Attorney General Bureau of Consumer Protection. I would strongly warn others to avoid this company and buy only from the official event website. read more

I had purchased tickets from this company 6 months before the event. It was for The Last Ship with Sting at the Metropolitan Opera in NY. About a week before the event, I got an "urgent" call from this company that my seats had to be changed. They said they were a third party vendor and had that right. I had never heard of such a thing. I have bought tickets from other vendors such as Ticketmaster and Stub Hub and never experienced such a travesty. They refunded me $40.00 and said if I did not accept their proposal, I would have to give up the tickets to get a refund. I reluctantly accepted the offer and wound up in the last row. They were the worst seats in the house. If you ever see this company, run away fast. They held my money for six months. I do not believe this type of transaction can be legal read more

Definitely last resort territory! If there is an event that you are 100% sure is sold out and you can't find a ticket anywhere else give them a shot. Highly deceptive and predatory marketing. They seem to try to appear like a dedicated 3rd party distributor but are just electronic scalpers. High pressure marketing in BIG RED LETTERS mid-screen and disclaimers in tiny font blending into a corner. Their Zero Refund policy is a clear reflection of their inability to compete in the regular-customer market and their dependence on getting their paws on the money of people confused by their marketing. Grab a quick buck and move on to the next because no one is coming back unless they're in a pinch anyway. Customer service is basically just "sorry can't help" so better hope there aren't any issues. read more

Expensive middleman posing as a ticket seller. Event Tickets Center is not the official ticket seller. Instead it's a resale broker that appears at the top of search results. I paid $184.80 for tickets that were still selling directly from the venue for around $97. When I realized the mistake and requested cancellation before fulfillment, the company delivered the tickets immediately rather than honoring the request. The tickets were real, but the purchasing process feels designed to make buyers think they're buying directly from the venue. Lesson learned: always go directly to the venue's ticketing provider first. read more

Terrible service. Charges 2-3x the price of the actual venue and creates false urgency by stating "last ticket available" when this is not true. Filing complaints with the Florida State Attorney General and my credit card to get a refund based on misrepresentation and false advertising. read more

Do not buy tickets from this website. I accidentally clicked on the "Sponsored" link when looking up a show from NPR called The Hidden Brain. When I realized this was a 3rd party seller with no actual tickets at the time of purchase, I called back to cancel within 15 minutes. They responded it was their common practice to deliver tickets just prior to the event with another customer's name on the tickets. I went to the actual vendor's website and purchased tickets at 30% of the Event Ticket Center. This is a shady company that uses arbitrage to secure tickets last minute while customers have pre-paid inflated prices far in advance of the actual event. Stay away and read the fine print. read more

This event tickets company are no better than scammers. I contacted them within minutes after incorrectly making a purchase when I thought I was on the ticketmaster website. Within mins I emailed them, then CHATGPT said they are known for not responding to emails so I opened a chat with them. They refuse to refund and cancel the order after I explained to them my mistake. After I said I will file a complaint they said and I quote, "how does this effect the price of milk?" Yes I should have been more careful, but when I brought up the site I typed in google ticketmaster and their website came up. It was a stupid mistake but they don't have the common descendancy to help me with my mistake. I lost my wife recently she passed away and it has been difficult but they don't care. They just want the money. Well you know what you don't take the money with you when we all die. You only take the love and for them I don't think that will happen. As my wife use to say, people never fail to disappointed me and I am very disappointed with their business practice. I could see if I contacted them a week later but it literally was 10 mins. I know they are acting like scammers as they asked me to setup an account on another site and sell the tickets. I am like what?!?! Probably another scam. I included a snap of that what they said. Just disgusting. read more

Event Tickets Center - chat script with their customer service - Ticket Sales Near Me - Gainesville, Florida

Scam. They emailed me the day of the event to tell me that my front row tickets were no longer available (after I emailed them several times regarding the ticket transfer delay and they assured me repeatedly that my tickets were guaranteed to arrive before the event). They then so generously offered to replace my front row tickets with tickets in the back. Now I have to find tickets elsewhere and the venue is almost sold out. read more

Bought the wrong tickets and IMMEDIATELY tried to reach out to cancel the order. Tried emailing with both the website and the seller and no one ever got back to me. I also called their help line multiple times, every time they left me on hold until they hung up. The chat experience was even worse because the chat bot said that their log shows that I was told that tickets are non-refundable when I called even though I did not ever get the chance to speak with someone! Incredibly overpriced middle man ticket seller with super sketchy business practices DO NOT USE! read more

Ruined Weekend! I bought these double overpriced tickets after seeing their advertisement saying a show I wanted to attend was soon to sell out. After I purchased the tickets, I discovered the show was not nearly sold out and they increased the price by 60$!! If that was all, I wouldn't have written this review, but I planned to see this show. They called me a few hours before the show to tell me they couldn't give me tickets. My crew and I were devastated. There should be recourse for misleading bullshit like this website, and the criminals that run it!!! read more

this is a scam company. they canceled the tickets we bought one hour before the game. only thing they would say is sorry we are gonna issue you a refund. has not happened yet either. while on the phone because they still had not sent the tickets they emailed us to cancel our tickets we had paid for and hung up. read more

Total scam. Offer tickets for sale that they don't possess. When unavailable they offer lesser tickets. We had tickets to a show in the center balcony 3 rows back. The day prior the called and said the tickets were unavailable and offer tickets balcony right in the second to last row. AVOID AT ALL COSTS! read more

I immediately tried to cancel the order after realizing I had gone through the wrong website to order tickets and there was no option to cancel. I sent a message within 10 - 15 minutes of the order after trying to call asking that they not process the order. They responded the next day telling me 'all sales are final' and offering to relist the tickets for have the cost for potential sale. The tickets were a birthday gift/Father's Day gift that we do not want to risk being out more money be trying to resell and then purchasing the tickets through the correct vendor. I had multiple follow up attempts with the company and they are well-versed in not helping those in these situations. I apologize to those who run into this after me. It's not fair. read more

Total scam company. I bought tickets for Gospel brunch in Chicago and after a couple days they told me that the tickets I bought were no longer available and then they gave me tickets way in the back. Mind you this was for Mothers day. So we went ahead and took those and they said they would be at will call. Now I paid $159 a ticket each for 5 tickets. We drive down to Chicago and get to the venue to only find out they had no tickets for us. I called them and there answer was sorry. Worst expienece I have ever had with a company. DO NOT USE THEM read more

You can see the negative reviews. I believe every word. My experience was similar to many of those described here. I called them out on specific elements of their business practices in a Google review, and this was the brain trust's response: "Thank you for your feedback. We understand your frustration, but want to clarify a few things. Our sponsored ads appearing at the top of search results is common. Most e-commerce business use google sponsored ads to various degrees. This isn't meant to deceive customers. As a resale marketplace, we are not the official box office, and we are prohibited from using language in our advertising that suggests otherwise - these are local and federal regulations we closely follow. Additionally, we clearly state that we are a resale marketplace at the top of every page of our website, with a disclaimer that prices may be above face value. We have similar disclaimers throughout the ticket selection and checkout process. We take customer concerns seriously and have had our customer support team reach out to you directly. We hope this clarifies our position." They also delete negative feedback from their social media. If they could delete reviews here, on Google, the BBB, or Consumer Reports, they would. You'll see much of the above boilerplate quite often in their responses to Google customers, but in this case, a sponsored ad being "common" in the industry is a flimsy excuse. I emailed them this morning, seeking a simple way to address our difficulty without rancor. ETC chose rancor. Doing a chargeback with my bank, filed a report with the BBB (which they do respond to), and am in the process of verifying with an entertainment lawyer whether ETC's excuse ("but we have resale at the top of each page!") is even legally sound. Good luck. [edit: upon further discussion with the business, my refund was granted. That said, caveat emptor.] read more

This business is terrible! This business processed our order BEFORE we agreed to buy. The prices were 3-4 times more costly than buying from the venue itself, and when we tried to cancel, we were told that all sales are final. We had not agreed to buy tickets. The employee we called gave us a very small rebate, but we still ended up paying 3 times the normal cost. This is wrong, and ticket resale should be stopped before anyone else gets cheated. read more

I purchased baseball tickets based on information I read from the site. After my purchase, I immediately realized the game was an away game, even though I had specifically looked up games at the local stadium. I immediately contacted the company, and they informed me they did not refund purchases made in error. This lack of consideration amounts to thievery on their parts. They are keeping my money knowing full well I made a mistake and refuse to consider refunding me. This is despicable practice. I will never purchase another ticket for anything posted by this company, and I will make it a point to call them out whenever possible. If you choose to use this company, then know their "100% guarantee" is a lie. read more

I paid $62.40 for my ticket viaEvent tickets, who then sent me an e mail stating that I can access my ticket and show it upon arrival to the event. When I arrived, there was NO TICKET in my e mail - instead, the e mail they had sent me told me to show my ticket via Ticketmaster app. The app NEVER loaded the ticket, even though I have the app installed. I stood outside in the cold wind for 30 minutes, not allowed into the show that I had paid for -It is a veritable SCAM that I paid Event tickets for my ticket, THEN they decided to pawn my ticket off to Ticketmaster - who never allowed me to have access to it. read more

This site is a RIP OFF! Bought tickets for a local event and then found out I was charged 6 times the actual cost of the ticket and there were plenty of tickets at the lower price. So be very careful. They lie on the web site. DO NOT buy from this website unless you have plenty of money to throw away and don't mind being Scalped. read more

I purchased tickets to the opera, not even sure how I ended up buying it from them. I thought they were the official seller. Anyway, first I mistakenly purchased the wrong date and called them immediately. They refused to refund. Then they said they would send me the tickets the day before the event. I called on the day before the event and they said they would guarantee the email delivery that day. They did not. Then on the day of the event, they said they would email them to me by 10:30 am. They did not. I called them again and they said they did not have the tickets. They offered me a replacement ticket, but I could not trust them because they had already lied several times! This company is a scam. Do not buy from them! read more

You will pay for tickets but not receive them. This company is not a legitimate ticket seller, and they repeatedly admitted this during an overly long interaction with their customer support team (ChatGPT). When you demand your tickets, they will claim they don't have them because they don't sell tickets. What? How does that work? For clarity, they will tell you they are a "marketplace company" that facilitates financial transactions related to event-related queries on Google. As their customer service (ChatGPT) will remind you over and over again, they do not hold, sell, or offer services related to tickets. This, despite their website looking like the actual venue and listing events scheduled to take place. But before you buy anything, double-check the URL you are on when buying tickets! When I realized I'd been duped, I tried to A) get my money back or B) get my tickets. They refused both. And for that, they repeatedly cited their policies to claim that everything is as it should be. My favorite part was when they tried to get me to "relist" tickets that they refused to send me to another partner company. Not sure if you can call this a pyramid scheme, or a scam, or what. More regrettable is that my credit card company seems to agree that, even though I received nothing from Event Ticket Center, I have no recourse because "a service did take place." Again, that service was a transaction of money from my account into theirs. I failed to understand the company policy, which was that because I typed in my credit card information into a box, I received what I should have received. Meaning you are paying for a transaction. Not tickets. No tickets exist. This is the new era of "how can we extract more money from consumers without offering anything in return." Imagine you go into Costco, you fill your cart, you pay for the transaction, then someone comes and puts everything back on the shelf, and they say, "We got your money, but never said you would get anything you placed in your cart." I should have known better than to put my credit card information into this website. I was not careful and I got scammed, duped, or cheated - whatever you can call it. I learned a hard lesson. Thankfully, I did go to the actual event website and bought my tickets directly from the company, and I now have tickets to the event. You should do that too and save yourself the headache. read more

I had an extremely frustrating and shady experience with Event Tickets Center (ETC). I visited their site to view ticket prices but did not complete a purchase--yet they charged my card over $1,200 without my authorization. I immediately contacted them (within an hour) to cancel, only to be told all sales are final, even though no tickets were issued, no confirmation was received, and no product was delivered. Their customer service was unhelpful and evasive. The only way to contact them was via email (which they ignored at first), and when I finally spoke to someone by phone, the assistant manager outright refused to let me speak to a supervisor. Even worse, when I asked if their resellers are legally licensed to operate in Georgia (a legal requirement), they refused to answer. They told me the tickets wouldn't even be delivered until eight months later, which just seems designed to run out the clock on my ability to dispute the charge. This company acts like a scam operation--they process charges without consent, hide behind "all sales final" language even when nothing has been provided, and won't offer basic transparency. Avoid Event Tickets Center at all costs. You'll likely pay triple the actual value, get no real customer support, and risk losing your money altogether. read more

Event Ticket Center is a scam. They claim their pricing is market driven. The site uses a lot of pop-ups saying "High Demand Event", "Limited Inventory" "TICKETS MAY SELL!!!", a subtle little countdown clock to convey urgency. At the official site, the price was $25 per ticket. ETC's charge was $1892 or 18 times the officil site. Shameful Scam. read more

Easy site to use, but the prices are almost 300% over the actual ticket price if you go through the venue itself. I would not recommend this site. It is my fault for not doing my research, so do your research people. read more

Awful company that scams people by charging 200% over ticket prices available through the venue. My poor auntie who is trying to take her family to a show for Xmas didn't know any better and bought through them and can't cancel her order. $100 tickets on the venue website and $335 through ticket event center. Just disgusting that this place is allowed to exist. scumbags scaming older folks and people not internet savvy. read more

I bough 2 tickets and they sent me the tickets so late I could not get on time to go to dee the game . There are so bad. don't use them at all. read more

Over price on all their tickets & offer insurance to cancel but then can't cancel. My event tickets are $83.50, they charged $134 plus $26.50 service charge. I'm now eting the extra cost for my friends tickets that I purchased, read more

DO NOT USE THIS SERVICE!!!! I purchased a ticket to an event last night. Received email this morning to claim ticket. Ticket can only be claimed on phone. App won't load on phone as it says it is for older devices (my phone is 3 yrs old). According to their website it says only mobile ticket for entry into event. I contacted customer service live chat 3 times & they all give me different links to claim ticket. Never could claim ticket on phone. I asked for a refund and they said all sales are finally. They will not give refund. DO NOT SUE THIS SERVICE!!!! read more

Was charged $150 extra than the actual prove of $105 for two tickets to pioneer Valley Ballet. Customer service rep super unhelpful and rude. read more

Hi Kelly Y. Perhaps you do not have small children at home and don't understand that when you make arrangements with a babysitter so you can go out to dinner or a show the babysitter expects to leave at the agreed upon time. Yes. We could've waited an hour outside the theatre for the show to start and then left an hour before the show ended. Watch half the show How fun!! Please do not use this service to buy tickets. They are a third party seller that inflates ticket prices to almost double the cost and adds $50+ in B.S. fees on top of that. Always look up the venue and buy direct from the box office. I learned an expensive lesson. They are incredibly rude over the phone and as can be seen by the above comment will blame YOU for any issue you may have. Do NOT use EventTicke read more

Event Tickets Center - Event ticket center inflated ticket price and fees - Ticket Sales Near Me - Gainesville, Florida

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Don't use this website they are a scam reseller that makes you think you are buying from the venue. They doubled the price of tickets. I tried to cancel before they even processed the transaction and they would not. read more

Purchased tix for a local concert. The tix from the venue were $25. Mine were $58 per ticket, and with fees they ended up charging me $139.20. When I got to the venue, I was told my entry ticket to the fair had already been scanned and it was unusable. When we got to the check in for the concert, we were told what they sent us was not even a ticket. I then noticed they only sent me page 2-4 to print, totally missing page 1 where supposedly the concert tix were. I got on their chat, "spoke with an agent" supposedly and was told they could not secure new tickets for us. It was a sold out show. We had no tickets and had to turn around and go home. We overpaid, paid twice for the fair entry, and ended up with no tickets. Now we are fighting them to get our money back. They want proof of an invalid scan (who thinks if that?), and a letter from the venue to explain what happened. The venue doesn't care, they are not involved. I thought I was purchasing from the venue. But we are from out of town on vacation. I clicked the sponsored link. That's my bad. But this company are scammers. What a disappointing experience. read more

Buyer Beware! *After* forwarding payment for tickets Event Ticket Centre writes that tickets are "estimated" to be delivered the actual day of event (7 days away in my case). The "100% Buyer Guarantee" is not that the tickets are guaranteed, but that I am guaranteed full refund if the tickets "are not delivered at all". Hard to make plans for the concert (travel, hotel, ...) if I do not have bar codes in hand and I will not know if I actually have tickets until sometime the day of the actual event. read more

I bought these tickets thinking I was dealing with the venue. My mistake. They overcharged big time: I paid 3x's the price for tickets through this website. My only consolation is that at some point their "business model" of taking huge amounts of unfortunate customers' cash will eventually return to bite them. The hundreds of negative experiences including mine will hold them back. Really sad. read more

ZERO STARS. This company over charges. DO NOT USE THEM! Tickets are triple the price of other sellers.

Don't fall for this! This website looks like the ticket vendor for an event venue, but it is a reseller. There is, technically, tiny text at the top of the website that says it is a reseller, but it is extremely easy to miss, and the site is meant to make you think you are buying tickets from the venue. There is no way to get a refund, and they use predatory business practices read more

What a poor customer experience! I wish I would've read these reviews before doing a transaction with this company because the complaints are all the same: the website is unclear about what seats you are purchasing until you actually purchase them. And then once the transaction is complete, if you are unhappy with the seats, then too bad for you because all sales are final. No refunds. In my case, I thought I was buying tickets with seats only to learn that I bought standing room only tickets. (By the way, they did have tickets that clearly said "standing room only" which I did not purchase because I did not want standing room tickets. In addition, all steps along the way kept giving me messages assuring that my "seats" would be together) I called the company and they told me too bad. So I called my credit card company to dispute the charge because the process is deceivingly opaque until it is too late. read more