I hate writing negative reviews, but our experience with Your Boat Shop was so serious and costly…read morethat I feel obligated to share it. We brought them a well maintained boat with no known transmission or drivetrain issues. They replaced our engine mounts but did not perform the alignment in the water afterward. Less than 20 operating hours later, our port transmission failed while we were underway in the middle of Puget Sound with our 3-year-old and newborn baby onboard. What followed was more than $25,000 in damage, repairs, towing, haul-out, inspections, and expert review. Multiple surveyors and marine professionals have since confirmed our findings: the failure was tied to misalignment after the engine mount work. This did not just cost us money. It took away over a year of boating with our family. We tried repeatedly to work with Your Boat Shop and hoped Dirk would take accountability, or at minimum engage in understanding what happened. Instead, Dirk declined to participate in the investigation and ignored our calls. The burden of investigating and repairing the damage fell entirely on us. This was also not an isolated concern. We had referred friends to Your Boat Shop, and their boat was also damaged after work performed there. They ultimately had to have the work corrected by CSR Marine, over $10,000 in damages. Mistakes can happen. What matters is how a business responds when they do. In our case, the response was deeply disappointing. I strongly urge other boat owners not to be fooled by the great reviews or attractive pricing. Based on our experience, I would not recommend Your Boat Shop for engine mount, alignment, shaft, transmission, or other drivetrain-related work. The risk and cost are far too high.

I hired Your Boat Shop to replace the engine mounts on my motor vessel. Less than 20 operating…read morehours later, my port transmission (w/ 1,000 hours) failed while underway, ultimately resulting in more than $25,000 in repairs. What makes this especially concerning is that before the engine mount replacement, a pre-purchase survey and gearbox oil analysis found no evidence of transmission distress, abnormal wear metals, drivetrain vibration, or shaft-related issues. The transmission failure occurred only after Your Boat Shop performed the mount replacement. Following the failure, Harbor Marine, a ZF-authorized service facility, documented approximately 0.010" of coupling misalignment and found the port shaft seized in the cutlass bearing. An independent SAMS-accredited marine surveyor later documented extensive internal transmission damage and concluded that the transmission-to-shaft coupling was grossly out of alignment following the engine mount replacement (SAMS report attached). The surveyor's opinion was that the failure sequence was precipitated by shaft misalignment after the recent mount replacement. What concerns me most is that this was not the only alignment issue associated with this shop. During my claim investigation, I reviewed documentation from CSR Marine involving another vessel serviced by Your Boat Shop. CSR found significant engine misalignment and concluded that the shafts appeared to have been reinstalled without properly aligning the engines, requiring substantial corrective work--over $10,000. CSR images and cost to repair attached. Equally disappointing was the response after the failure. Your Boat Shop was notified and given the opportunity to participate in determining the root cause but declined to become involved. The burden of investigating the failure fell entirely on me. Although my insurance carrier could not cover the loss because the work predated my policy, they still paid for towing, haul-out, and independent expert inspections needed to determine what happened. A routine engine mount replacement was followed by documented shaft misalignment, a seized cutlass bearing, catastrophic transmission damage, and more than $25,000 in repair costs. Based on my experience, the independent findings, and the shop's unwillingness to participate in the investigation, I have no confidence in the workmanship or accountability demonstrated by Your Boat Shop or Chris Tomlinson Marine Services and would not trust either company with any work on my vessel.

I had my 1967 Chris transmission rebuilt, they found unused parts 50 years old. Mike, Tony and the…read moregang are so informative about what you may need since you're elbows deep in the engine. My favourite line after I had learned the original was basically shot and I shouldn't have been able to changes gears, "your transmission was kinda working on memory and she is almost 60 now"

This place has everything! I could be lost in here for hours!! Friendly staff and reasonable prices!read more

I just bought a boat and have no record of maintenance. I checked with a couple other boat…read moremaintenance shops and didn't feel comfortable with them. I stopped in to Cascade Marine and inquired if the would check over this boat. I was very impressed with them after talking with Big Dave. I look forward to having them service and check over my new to me boat.

I have been using Cascade Marine for over 15 years. I have a small 19' runabout with 115 Outboard…read moreand a larger 30' inboard engine. Always excellent quality repairs and great communication. Big Dave and Tim run a tight shop and always stand behind their repairs.

Kenny the mechanic is very knowledgeable and experienced…read more They even accept older model boats and engines. It's a good place to go, and reasonably priced.

Appreciate the excellent service and wealth of knowledge received from Kenny and the crew at…read moreSnohomish Marine Repair. The GO-TO Shop for all your boat care needs! Thank You Kenny!!!

Rich was very knowledgeable and easy to work with. Replaced my chartplotter and helped with some…read moretrailer wiring. Reasonably priced and work was done thoroughly and in a timely manner. Great guy. Will be handling my electricals in the future

I was in need for some transmission cable repair work on my sailboat. Contacted Rich, he got the…read morejob done within the estimated hours. I also have some other systems work, Rich helped me fixed the problem. Very knowledgeable with he's doing, reasonably priced. It's also convenient that Rich works in the surround area and has access to Everett Marina, where my boat is moored. I will definitely use Rich for future repair work.

I needed some thru-hull work and bottom painting done on an old sailboat and was referred to Brian…read moreBuchanan by another boat repair business that didn't have time to fit me in. It turned out to be a great referral. I had done a lot of research on my own as the sailboat had an unusual thru-hull configuration. Brian was thoughtful and respectful when working with me, even though I'm a girl and don't know boats. He actually complimented me on my research and said he learned something by working on this strange configuration. He's a straight-shooter, no BS, no attitude, no drama kinda guy. He replaced the old weird volcano thru-hulls including relocating some of them to more convenient locations. He did a swell job on the bottom paint. He was easy to work with. And his prices were fair and reasonable. If you have a weird situation or just need the usual bottom paint, definitely go talk to him. Another BIG perk is he has a space at the Port of Everett which is less per day than the Port's spaces -- that means that if you need to do something to the boat while it's out of the water you can utilize his scaffolding.

Really like the job they did on bottom paint. Reasonable and timely. Extremely easy to deal with…read more Brian is good.

They finally took a front bow picture wasn't the best picture or pictures they took a couple. You…read morecan tell by the picture they didn't care . Sold the boat they charged me for moorage each moth they charged me to replace a valve. They charged me a HUGE commission, I would never do it again it cost a fortune

Beware of these folks! I ordered a Raider Voyager 2484 with a Honda BF250 a few years back, all…read morewent well enough, the boat was delivered on time and as ordered. I used the boat a few times and noticed cavitation on turns and in following seas. I examined the cavitation plate relationship to the bottom of the boat and it looked 4 inches to high, I took pictures and showed them to the service manager and sales staff, they dismissed it and said the installation was proper and pretty much said there is nothing they would do. I had trips planned and fishing to do so I used the boat as it was as under most conditions it was fine and performed well. The BF 250 will basically shut down as a self protection function if it senses over rev or cavitation. I had a qualified Honda service tech look at it the other day and he said the installation was not correct and it should have had a 30 inch lower unit not a 25. The modification will cost me $3800 but I am willing to pay it in order to have a safe boat in following seas. I suggest buying your boat elsewhere!

We purchased a boat and needed to have it inspected. The team at L&M were very friendly and VERY…read morehelpful with what we were getting into. The heads on our boat needed to be replaced and this shop was the only shop that took the time to answer our questions. I would use them again for my boating needs. A+

we hired kevin back in May 2012 for a tune up on our Bayliner. To date, September, our boat still…read moredoes not run properly after several attempts to have him fix whatever he did. several witness' by our morage space have witnessed him taking our boat out for personal use without permission and being intoxicated upon returning into port. He almost ran into our neighbors boat with ours trying to dock and once everyone helped guide him in he couldn't walk. we have continually requested for the owner to call us regarding this matter and we have also requested on more than a couple occasions for an detailed item report for what services he has conducted and parts that we have been charged for todate. We still have no contact nor detailed billing report. We have written several checks out to Kevin but without the detailed item billing we have no way knowing if any of our money has actually went to the company onto our bill or not. No management nor owner has contacted us to date nor has contacted any of our witness'. We are very concerned and very upset with the service we have received to date. And due to the owner not acknowleging our request for consultation, we feel that this company is covering for it's employer. UPDATE: March 2013: we hired another marine mechanic this last weekend. He removed the wires, plugs, carborator, distributor cap, and roter cap ect... to find out that NOTHING had been replaced. Indicating that he outright stole from us and ran our boat to unoperatable condition. The money we paid him to summerize our boat and the money we spent on a rebuilt carborator that we still haven't received. Please see Better Business Burea Case #22358015

I would give these guys 10 stars if I could! I limped into Everett on one engine and needed a…read moremechanic. Someone recommended I talk to Everett Yacht Service. I walked over and met Troy. I explained my circumstance and Troy listened politely. Then he called to a couple of his guys (Parker & Mike) and after consulting with them told me they would meet me at my boat! They arrived very quickly and rolled up their sleeves! I could not believe my luck - getting a marine mechanic the same day as requested! It was a physically difficult job and Parker stuck with it and got it done! We were back to full operations by early afternoon. I felt well cared for and I believe their rate was completely fair. Unqualified recommendation from me! - Jake

Shelley Doug and Kyle run a very professional marine repair business They are very fair priced and…read morethey are very experienced and knowledgeable about most any subject involving boats. Great quality and value! We highly recommend them ! Brian Gallagher La Bella Vita

New fire extinguishers please! Steve bought old Chinese extinguishers for our boat, they failed!read more

We appreciated Steve's love for old boats and his willingness to be available almost anytime. He…read morehandled, what I would call a stressful situation, very well, having to navigate between the buyer and the seller. I do wish we would have had a fuller understanding of the boat buying process before committing, but overall very happy with our experience. We love our boat and Steve gave us a lesson on docking and steering before we took off into the sunset.