I just bought a boat and have no record of maintenance. I checked with a couple other boat…read moremaintenance shops and didn't feel comfortable with them. I stopped in to Cascade Marine and inquired if the would check over this boat. I was very impressed with them after talking with Big Dave. I look forward to having them service and check over my new to me boat.

I have been using Cascade Marine for over 15 years. I have a small 19' runabout with 115 Outboard…read moreand a larger 30' inboard engine. Always excellent quality repairs and great communication. Big Dave and Tim run a tight shop and always stand behind their repairs.

I had been looking for a boat for a few months on FB Marketplace and Craigslist. I stopped into…read moreseveral marine dealerships to see what they had and was referred to Boat Country after they did not have what I was looking for. I walked in and was greeted by Alex Smith. I explained what I was looking for. He said "I have exactly what you are looking for". And he was right. I purchased a 2009 boat that was in great condition at a very fair price. The whole sale went smooth and they did what they said they would do on follow up items. I had a great experience and would encourage anyone to give them a visit.

They finally took a front bow picture wasn't the best picture or pictures they took a couple. You…read morecan tell by the picture they didn't care . Sold the boat they charged me for moorage each moth they charged me to replace a valve. They charged me a HUGE commission, I would never do it again it cost a fortune

I contacted East to West with a request for a 100 hour supercharger scheduled maintenance for my…read more2008 Sea Doo RXP-X 255. Having had to chase down my previous mechanic in order to get his attention and any sort of work done on my toys, it was a breath of fresh air to be welcomed with professionalism from the very first attempt at contacting this business. All of my questions were answered thoroughly, communication was timely and consistent, the schedule was adhered to, and I ultimately have the little water rocket back on the waves. Being a somewhat mechanically minded individual, it was also nice to be able to see the well used parts which were replaced during the recommended service interval for this extremely high output setup. A full discussion was also offered recapping the work and the outcome. All around, this was an exceedingly top notch experience in an industry which can oftentimes be cumbersome and frustrating to deal with. I can and will highly recommend this growing local business right here in Lake Stevens. I tip my hat to a job well done!

Quality service and craftsmanship. Got me fixed up quickly at a great price. Would recommend to…read moreanyone for boat repairs!

I needed some thru-hull work and bottom painting done on an old sailboat and was referred to Brian…read moreBuchanan by another boat repair business that didn't have time to fit me in. It turned out to be a great referral. I had done a lot of research on my own as the sailboat had an unusual thru-hull configuration. Brian was thoughtful and respectful when working with me, even though I'm a girl and don't know boats. He actually complimented me on my research and said he learned something by working on this strange configuration. He's a straight-shooter, no BS, no attitude, no drama kinda guy. He replaced the old weird volcano thru-hulls including relocating some of them to more convenient locations. He did a swell job on the bottom paint. He was easy to work with. And his prices were fair and reasonable. If you have a weird situation or just need the usual bottom paint, definitely go talk to him. Another BIG perk is he has a space at the Port of Everett which is less per day than the Port's spaces -- that means that if you need to do something to the boat while it's out of the water you can utilize his scaffolding.

Really like the job they did on bottom paint. Reasonable and timely. Extremely easy to deal with…read more Brian is good.

Bayside has been our go to for boat repairs for the last several years. They have been so…read moreincredibly knowledgeable, responsive, and personable with us and have taken stellar care of our boats. We are so thankful to Wendell for his interest in our boat and his great advice.

I have bought too many boats, but I can unequivocally say this was the first time I felt like…read morebroker/dealer added a level of value to the process that fat exceeded expectations.

Charlie said he would fix my outboard in a day if parts were available. He wanted cash, half in…read moreadvance.He showed up at the arranged time, collected half the cash worked 30 minutes taking things apart and said he needed a part. My understanding had been that if he couldn't get the part, we would wait. The part was available near by, but Charlie said he had other customers waiting. Asked for a refund, and was told that cash would cover a call out fee. He went right over to another boat in the Maina. He total took advantage of us.

Charlie is a magician with older outboards. He has been keeping my Johnston 140 2 stroke fresh for…read morea few years now. I know that if I took it into a big name shop they would just say it's a lost cause and try to sell me a new motor. In this case I have an older fishing boat and it does not justify a re-power. We have had a little trouble with new parts but Charlie has come through every time. His prices are more than fair especially considering the alternative. Just call him and do what he says.

these folks are top of the line in every way!! they we're completely awesome when i first came in…read moreto drop our prop off. its a hi end wake board boat so if its not right you can feel it.. they called me 4-5 days later and said they were finished! i remember thinking "right on, that was pretty quick! the price was right about where i thought it would be if their prices are fair! i went to go pick it up and i realized they close hella early (4pm) . i wondered to the back to find someone since i prepaid. he was absolutely outstanding in helping me after hours to get me this prop! he called the equily awesome front office folks at home and they used their hone computers to look up my prop and let me take it home!! yes the people are really great but the props they work on are 2nd to no one! they did such a perfect job you cant even tell it was ever damaged. thanks so so much the prop shop!! see ya next time!!

Overpriced and awful service. Best to buy online from someone else or eBay. I've never seen…read moreanything like this

I hate writing negative reviews, but our experience with Your Boat Shop was so serious and costly…read morethat I feel obligated to share it. We brought them a well maintained boat with no known transmission or drivetrain issues. They replaced our engine mounts but did not perform the alignment in the water afterward. Less than 20 operating hours later, our port transmission failed while we were underway in the middle of Puget Sound with our 3-year-old and newborn baby onboard. What followed was more than $25,000 in damage, repairs, towing, haul-out, inspections, and expert review. Multiple surveyors and marine professionals have since confirmed our findings: the failure was tied to misalignment after the engine mount work. This did not just cost us money. It took away over a year of boating with our family. We tried repeatedly to work with Your Boat Shop and hoped Dirk would take accountability, or at minimum engage in understanding what happened. Instead, Dirk declined to participate in the investigation and ignored our calls. The burden of investigating and repairing the damage fell entirely on us. This was also not an isolated concern. We had referred friends to Your Boat Shop, and their boat was also damaged after work performed there. They ultimately had to have the work corrected by CSR Marine, over $10,000 in damages. Mistakes can happen. What matters is how a business responds when they do. In our case, the response was deeply disappointing. I strongly urge other boat owners not to be fooled by the great reviews or attractive pricing. Based on our experience, I would not recommend Your Boat Shop for engine mount, alignment, shaft, transmission, or other drivetrain-related work. The risk and cost are far too high.

I hired Your Boat Shop to replace the engine mounts on my motor vessel. Less than 20 operating…read morehours later, my port transmission (w/ 1,000 hours) failed while underway, ultimately resulting in more than $25,000 in repairs. What makes this especially concerning is that before the engine mount replacement, a pre-purchase survey and gearbox oil analysis found no evidence of transmission distress, abnormal wear metals, drivetrain vibration, or shaft-related issues. The transmission failure occurred only after Your Boat Shop performed the mount replacement. Following the failure, Harbor Marine, a ZF-authorized service facility, documented approximately 0.010" of coupling misalignment and found the port shaft seized in the cutlass bearing. An independent SAMS-accredited marine surveyor later documented extensive internal transmission damage and concluded that the transmission-to-shaft coupling was grossly out of alignment following the engine mount replacement (SAMS report attached). The surveyor's opinion was that the failure sequence was precipitated by shaft misalignment after the recent mount replacement. What concerns me most is that this was not the only alignment issue associated with this shop. During my claim investigation, I reviewed documentation from CSR Marine involving another vessel serviced by Your Boat Shop. CSR found significant engine misalignment and concluded that the shafts appeared to have been reinstalled without properly aligning the engines, requiring substantial corrective work--over $10,000. CSR images and cost to repair attached. Equally disappointing was the response after the failure. Your Boat Shop was notified and given the opportunity to participate in determining the root cause but declined to become involved. The burden of investigating the failure fell entirely on me. Although my insurance carrier could not cover the loss because the work predated my policy, they still paid for towing, haul-out, and independent expert inspections needed to determine what happened. A routine engine mount replacement was followed by documented shaft misalignment, a seized cutlass bearing, catastrophic transmission damage, and more than $25,000 in repair costs. Based on my experience, the independent findings, and the shop's unwillingness to participate in the investigation, I have no confidence in the workmanship or accountability demonstrated by Your Boat Shop or Chris Tomlinson Marine Services and would not trust either company with any work on my vessel.