Dishonest, Disorganized, and Overpriced - Avoid Wallers Power Equipment…read more I had a terrible experience with Wallers Power Equipment and would strongly caution anyone considering their service. After the deck fell off my Toro MX5000, I had them pick it up for inspection and repair. They claimed to fix the issue, adjusted the belt, and sharpened the blades. A week later, my first time mowing after the repair, the belt snapped as soon as I engaged the blades. They sent a tech with a new belt--but he said he "didn't have the right tools" to replace it. They took the mower back to the shop, then called to say the blades (which they had just sharpened and charged me for) were actually too damaged and needed replacement. Worse, I got different stories about why the belt failed: first a stick, then a nick, then back to the stick again. None of it added up--especially since the belt broke on a clean concrete slab and there was no stick around. I'm convinced the belt was overtightened during the first repair, and instead of admitting fault, they deflected and passed on the cost. In total, I paid over $500 for two rounds of service. I requested a refund for the second repair (excluding the new blades), and they completely ignored my written request. Wallers showed zero accountability and poor communication throughout. I will not be using their services again, and I'll make sure others are warned. Their prices are high, their service is sloppy, and their integrity is seriously lacking. UPDATE: The GM of Wallers Power Equipment personally reached out and called me. He apologized for the experience, took time to hear my concerns, and offered a full refund for the second repair--including the new blades. I received the refund check as promised. While the original service issues were frustrating, I genuinely appreciated the follow-up and accountability. It made a difference.

I have been doing business with Wallers for most of my life, as a Plant City native and I have…read morealways enjoyed their friendly service and fair prices. Recently my father-in-law just bought a new Scag mower from them due to friendly service and very competitive pricing and it was just another good interaction with them. I have bought lawn tools, engines, parts and every other kind of product they sell, and they are my first choice when I need lawn equipment!

Communication is key now days in this industry and this place failed miserably at it. Took my mower…read moreinto them 2 months ago. After the 1st month went by I was assured that they would get to it in a week that there were 3 mowers ahead of mine. So I waited until the two more weeks past and I went there in person and then again and was told they would get to it next. 2 more weeks went by so I went there today and the mower never moved from the spot they put it into 2 months ago. I paid $200 dollars to have my yard done for 2 months and could have purchased another mower. This place is so slow and snail could beat them to work. Would not recommend them to anyone. George

Needed blades sharpened for a zero turn gravely. He was cheaper and just as good quality as the big…read morename company in Plant City. Will definitely be back!

Needed some hard to find equipment. They had it and at a fair price. Very helpful with the process…read moreand loading the equipment. Thanks Again, Brad

Took a piece of equipment in for repair. Charged me $55 up front. Not a big problem. The final…read moreestimate was over $200. Canceled the repair got my bill which listed the parts. Looked them up on Amazon and found a kit easily for $37 All the same parts that this place was line item charging me for an additional $100. Not difficult to replace everything even at 70.

I called them and asked if they had a dash xd in stock and they said they have dashes in 32" and…read more42". I asked if it was the xd and she said she wasn't sure. I asked if it had the Briggs motor or Kawasaki and she said Kawasaki. I pull up and it's not the dash xd I was looking for. Not the Kawasaki like the xd would have had but the Briggs. Don't waste your time coming out here even if you try and confirm the stock first.

Customer service is good. Brought in my mower twice for different issues and the technician were…read more able to fix it in a matter of a few days. They were even able to find it was under warranty both times. No cost to me, I didn't even know my mower was still under warranty. I would recommend I4 Power Equipment to anyone who has any kind of lawn equipment issues.

He didn't know what he was doing except for racking up time to charge me. He diagnosed the problem,…read moretold me he had the part and then spent an hour and a half trying to make it fit. He didn't screws, electrical connections, or spacers. L asked where he thought an oil leak was coming from and he proceeded to take the mower apart. I stopped him as he was again racking up time with no parts to fix anything. He was set to come on Friday, had truck issues and show up at 9:15 PM. It's dark, I don't know him, no way. He came at 9:00 Saturday morning. The mower is running with nothing done after the first 20 minutes. I have to go and buy the part and install it. $400.00 was his fee. I don't recommend this service to anyone, not even my worst enemy. It was a giant ripoff.

He took the time to make sure everything was done right. Definitely took pride in his workread more