Absolutely love this dry cleaners. I've been coming here for couple of years now. I've brought in everything from uniform pants, to stained silk blouses, to leather jackets and even my friends wedding dress that had a huge soda stain on it. These guys come through every time! Perfect starch on my uniforms, stains gone, and cloths looking like brand new without a chemical smell or feel. The staff is always super friendly and makes you feel like family! And the pricing cant be beat! Life long customer! read more

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and asked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again. read more

Empire Cleaners - This is the receipt for my transaction today for a hem alteration on one Henley shirt. - Dry Cleaning Near Me - Santa Rosa, California

Responded to my inquiry quickly with the price up front. Very reasonably priced. Cleaned 2 slacks and a blouse nicely. They were quick and efficient. They asked how quickly I needed my garments back and it was ready the day they told me it would be. They had me sign a waiver for the black and white top I brought, but it seemed very routine and the garment was cleaned beautifully without any issue as far as I can tell. They also got the staines out and it looks brand new. Thank you! Note: Parking is easy, you can park on the side of the building pretty easily, not busy there. Or you can pull into their small driveway and park out of the way to quickly drop something off or pick something up. They do have a van that parks there, so might be best to park on the side of the building to not block them. read more

Great experience. They pressed/steaned my dress for my bridal shower and did a great job. The pricing was fair and service was speedy. I'll be back! read more

This was my first time using this dry cleaning company. I was very impressed with the friendly customer service and great care the owner had in regard to what I needed to be done with my clothing. I will definitely be returning to this dry cleaners the next time I need something dry cleaned. A++!!! read more

The cleaners did a great job on my clothes, but do not use them for alterations. I wanted a skirt shortened and they obviously don't have a tape measure. read more

Really good/positive people, fair prices, fast service and good results - what more could you want?!?

I have been going here for the past 3 years. Unfortunately I took a white shirt that I've only worn once to get cleaned. When I got it back last week, there was a yellowish stain on the collar. The owner was apologetic and wanted to try and get the stain out. I picked it up today and the stain was still there and I'm being told it may be something that reacted with their chemicals. One suggestion was that it could be cologne, but who puts cologne on the back of their collar? I was offered $35 in credit and then $70 in credit for future cleanings. The cost of the shirt is $128 and I am severely disappointed in the lack of accountability the owner took once he was told by another employee that it couldn't have been their fault. read more

Empire Cleaners - Dry Cleaning Near Me - Santa Rosa, California

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I have been very pleased with the courtesy, professionalism, excellent service, and personable relations received at Empire Cleaners. I recommend their service to anyone desiring dependable and reliable service you can count on! Gary C read more

Went to get two items altered. Parking was confusing for me at first but I figured it out finally after looping a long block around (it's literally right in front of their shop, but the two vans parked there made me think there wasn't room but there was behind them). They were professional and pinned me and I came back in less than a week to pick up. They hemmed the one item but didn't do the other because the seamstress said it could not be done properly which I completely appreciate and respect Good experience! Recommend. read more

Great service and friendly! Did a great job on cleaning my coat and getting out some yucky stains

I highly recommend this place. They were polite, fast and reasonably priced. They are convenient when dropping off and picking because you can pull directly in front of the door, run in and then run out. No hunting for parking in downtown Santa Rosa read more

These people were amazing and very helpful. My boyfriend messaged 4 places before we found Empire Cleaners. All 4 shops before said they could not help me, but Empire Cleaners said they could! So, big bonus points for that. They fixed my shirt that had a tight neckline and that I had cut. They even made it looser so it fit better. 10/10 every thing was as expected, didn't take long, good work. I recommend! Also, Empire Cleaners, if you're looking for a social media manager, check out addisons.media.management on Instagram :) read more

Best Dry Cleaner in all of Sonoma County. Excellent customer service and kind people. I had an oil stain on a bridesmaid dress that needed to be cleaned ASAP in time for the wedding - Empire Cleaners got it done at a reasonable price. They offer pick up service too which makes the experience even more convenient! read more

fast service. pleasant Custer service person I took jeans in for alternations and they came out perfectly

They are exelent on all of clothes, I never have any issues with them and is really affordable and the service is great also.

Our family has been using the Empire Cleaners for years! They always have given us the best service, the cleanest clothes, at the best prices. Recently, they repaired a zipper on my large leather bag and polished it so that the bag looks brand new. They always get those nasty stains out and make the clothes look brand new. They are highly recommended and never have they disappointed us. read more

Everyone was more than helpful for a last minute dress alteration I needed. Sami got back to me immediately and had everything ready before my event! read more

These guys do a great job ! Friendly and hard working.. Glad to have been recommended to them .

Took my wedding dress to them (and my husband's dress shirt) and they were treated well. Took a little while, but we were in no rush. Can't speak to the price, but it seemed fair for the value of the work. read more

I checked out Empire Cleaners since I had a bunch of dry cleaning that needed to be done. This is a small family-owned business and they did not disappoint! The entire process was really smooth as I called to gather more information about their services and the cost of them. All of the clothes were dry cleaned really well and the cost of everything was reasonable. Service was friendly and punctual. I will definitely be going here for all of my future dry cleaning needs. read more

Had two pairs of jeans hemmed here. Prices are fair. Work was done earlier than estimated. Communication was great. Most of all, friendly service from a family business. Tips: (1) Enter from the side street for parking. (2) Pay in cash to avoid small credit card service fee. read more

Great service, friendly family, fair rates, excellent results. I've always used them for my dry cleaning, not using them for a tailoring alterations as well. Very satisfied. read more

Service fast, not expensive, efficient and the staff is always friendly Try them out!! read more

Excellent job, I highly recommend them. My shirts were hemmed to perfection. It was well worth the wait.

Don't use this cleaner. All you have to do is stick your head in the door to see what a mess this place is, clothes on the floor, piled everywhere etc. Brought my shirts in for cleaning pointing out the spots (occupational hazard) and I received them back with spots. No reason to waste my time. Chef RJ read more

Great service. Empire is our go to Dry Cleaners and alterations. Have been going there for over 30 years!

Empire cleaners is amazing! We needed to leave the next day to leave for vacation, and Empire steamed our suit so quickly and effortlessly same day. 10/10 recommend. read more

This is the best surprise! I like knowing where my clothes are going, so finding Empire solved that problem. They take their work very seriously, so if you want your clothes cleaned properly, you must come here. read more

I absolutely love Empire Cleaners. They always go above and beyond to get stains out of my garments. Also, the staff is always friendly. They even remember who I am. All this, plus, they are a local business. I give this service 10 stars . . . .they are the BEST!!! Justine Toms read more

Great dry cleaning service. Parking is limited. But there is on street parking nearby.

I started about a month ago. The pick up and delivery service is so reliable. Their pricing is always predictable no surprises. The quality of service is great and they follow directions. Being a senior recovering from multiple surgeries this service has made a difference in my life. read more

Great service. Very professional and quick . They do quality five star work and they go out of their way to personally get to know you.

Empire is the best. Great customer service. Always have my items ready as promised. Love being able to drive up to the front door.

They were super helpful, affordable and friendly! I had a pair of pants hemmed and did a great job.

Empire Cleaners saved me! My washer broke and I quickly needed a few loads of laundry done while I waited for my new washer and dryer to arrive. They had me drop off my laundry in the afternoon and they had it wall washed and folded and ready the next morning! I really appreciate how quickly they helped me, this was a life savor! I plan on returning again to use this service, it was nice to have my laundry done. read more

Called all over Sonoma county looking for a dry cleaner to clean 3 long dresses plus preseve a wedding gown. The staff was informative and pleasant when we spoke. Located on Santa Rosa Avenue, we arrived. One of family 's/owners helped me get the dresses out of my car. He explained the process, gave me a reasonable price. They called me in a week to let me know all of my dresses were done. Again I was helped out to my car. Great cleaning with that personal touch. This family business is local and been around since 1952. Love I can support a great service that is locally owned. read more

Empire Cleaners - New discovery, 1952 founded cleaners locally owned in Santa Rosa. - Dry Cleaning Near Me - Santa Rosa, California

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Very good experience. On vacation & didn't want to sit in a laundromat. I've never splurged and had someone else do it for me. I stopped in and the turnaround time worked for me. Wash, dry and fold was just under $20. So yes pricier than doing myself but it was worth it. Every single person I talked to there was so nice. Definitely recommend! read more

I brought my 20 year old wedding dress into Empire with multiple discoloration spots. I thought it was ruined. The team evaluated the dress, gave me a prompt and VERY reasonable estimate. Two days later I returned and the dress was like new! This is family owned and run business (for at least two generations), they know their stuff. Great service, clear expertise, wonderful results. read more

I'm a traveling nurse and regularly use wash and fold services. The folks here at Empire have been a godsend. The service I've gotten has always been kind, efficient, really reliable. These are my "go to" folks for whenever I'm in the Santa Rosa area. This is one of Santa Rosa's finest local businesses. I highly recommend them. They deserve your patronage. read more