I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

First time coming to this building for a procedure and was extremely impressed. The ease of parking…read moreand the surgical center is all one floor so no need for elevators or a parking garage. They gave me ample text notice prior to my appointment what my copay would be and to bring a form of payment. From check in to pre op prep, and physically going into the OR all the staff were extremely pleasant. My pre op nurse Beverly was awesome. She was patient and walked me through the whole process as I was nervous for this was my first colonoscopy. My anesthesiologist was great too and I was in and out from 730am and done in recovery by 1030am. The care was great and when the nurse called the following day to check up on me she took the time to listen to my symptoms and worries and I did not feel rushed at all.

The center is nice. However you are told to Be there at 7:00…read morefor your procedure and you will wait until 9:00 pm before you are called. The receptionists are not friendly and seem overwhelmed. In addition in the recovery room is another area that needs to be improved. The nurses are rushed and you feel uncomfortable. Not a nice place. I won't go back.

I have had a great experience every single time I have gone to SportsMed so far. They called my…read moreinsurance to make sure I was covered before scheduling my first appointment, which I was able to get in the very next day. Each and every single person there is so friendly and greet you by name when you arrive each time. Alyssa and Amani are both so helpful with the exercises. Lyn is a fantastic physical therapist! She always asks where I'm having pain that day and really does such a great job working out all the knots and tightness. I always feel so much better after seeing her! Dr. T, the chiropractor, is also really great too, especially since I'm there because of back pain. They are also doing weekly COVID testing to make sure all of the patients stay healthy. They make sure to sanitize all of the equipment and beds before you use them too. They're also really great with rescheduling, which I always appreciate. They also are nice if you show up late to your appointment too. Overall, I highly recommend SportsMed for anyone needing physical therapy! I honestly am feel so much better than I was just a few weeks ago. They're amazing!

Go elsewhere! On my first visit when I submitted my insurance info, I was told PT and Chiropractic…read morewould be covered by my insurance. Then they billed me for almost $6500! This was for 7 visits! Beware! They sent me two different statements. I paid the $350 co-pay. Then was sent another bill for almost $6,100 a week later. Not an honest billing system. The therapists are okay, place is very crowded and wait is too long.

I would go no place else! The doctors and staff are super kind, and professional. You get a…read moreprivate room, which most PT places don't offer. They have every service imaginable that you could possibly need. The have PT specialists in all areas. HIGHLY recommend.

My husband & I have been seeing Dr.Kim & his staff for years. We have NOT experienced any negative…read moreissues since going to this facility. Our quality of care has been excellent and he is very personable & concern about his patient's treatment . We've also recommended friends and family whom receive treatment at his facility they have nothing but positive feedback. I currently returned 5 months ago and restarted a month ago after my back surgery. We Love you Dr.Kim & staff!!

If I could give them zero stars, I would. I waited two months for them to tell me by text message…read morethat my insurance does not cover orthotics. They claim they were "A little backlogged." What a waste of time.

The staff is amazing! I'd reccomend anyone with any kind of pain to check out Dr Evan and his team…read moreand get on your road to recovery and rehab

Dr Agarwal and the entire staff are professional, courteous and caring!I could not have experienced…read morebetter results from the treatment and service provided by this great team!I recommend anyone with issues and fears to allow this wonderful group a chance to help you.

I saw Dr. Agarwahl for an annual check-up. He was thorough and very pleasant. Easy to talk to. I…read morehighly recommend him.