Megan took care of my mom for 2 years who was on hospice at the time , she went above and beyond to…read morehelp us ... simply amazing ! Very professional and very responsible pricing !! She helped my family in ways I'll always be grateful for !

Oh my world! ‍The customer service guy I spoked today was kind of sleepy. Speaking in a way that I…read morecouldn't even understand him. I was placing a new order.

The service is ok but can't get a straight answer if you are disputing your bill at the 800. They…read morebounce you around like a ping pong ball. I eventually paid a bill for 50 bucks because I gave up after hours ( no joke hours) and I think my credit score was dinged. Stay away

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

At first glance, this facility looks good both inside and out. However, if you wish to place your…read moreloved one there, be prepared for what comes next. When you submit your application, they proceed to do a deep dive into your entire financial history. You had better be rich (or close to it) because they want verification you have the means to cover the cost of caring for your loved one for a minimum of 3 years! If you don't, then don't bother applying to this place. The facility managing staff came across as caring more about money than people.

This place is awful. Do not put your loved one there. Care is terrible don't wash patients for Am…read morecare. Totally ridiculous. If I could give negative star I would. DNS SHE should concentrate on her facility and staff. Social worker is excellent and extremely helpful. That only positive. This place should be shut down by RI this is only my opinion.

Excellent staff. Special thank you to Todd the owner for…read moreall his help. Reasonable pricing if you don't have insurance companies cooperating or no coverage at all. Nice and local to my area. Highly recommended.

First time purchasing medical supplies and was very happy with the service and knowledge of person…read morehelping me.. Would recommend this store to everyone

I was transported from the Miriam Hospital to RIH on 2/17/24. The attendants were on time,…read morerespectful and caring. I would recommend this company 100%.

This is probably our 3rd encounter with them now. Most of the ambulance crews seem nice enough, but…read morethat's where the good things end. My low rating is for their deceptive billing practices, although I'm sure most other private ambulance companies operate the same way. For a non- emergency transport from a hospital to a nursing home, the cost starts at $1,000 plus mileage! I added up the millage myself, and I think they overcharged. Unfortunately, when coming from a hospital, you really don't have much control over what company they use, it's based on their rotation. Even with good insurance, I feel ripped off. I guess that's the sad state of healthcare today.

If I could give them a 0 star I would. This company does not keep you informed as to when and if…read moreyou have a worker. It took them a month to get services to me. Then they don't give you hours that are feasible for you the patient. They gave me services on a tues thurs and leave me from fri til mon on my own. I would not recommend this place to anyone.

I have been trying to get this company to get my dad services, DHS has approved services and hours…read moreand when I call they have no record of my dad. We have has things faxed to them, called and gone in person. The person in charge is never around and always in a meeting. This has been going on since November. It is frustrating because my dad wanting someone who speaks spanish and unfortunately although the community was excited about Joy Homecare, they are not professional and are not organized.

I want to express my sincere gratitude for the care, kindness, and dedication you have shown to my…read morefather, Mr. Francisco H. Garca during his stay at your facility. Thank you all for treating Francisco H García with dignity, respect, and genuine affection. Your efforts do not go unnoticed, and we are truly grateful for everything you do every day

My sister-in-law has been in Waterview Villa since 2023 due to a stroke and paralysis. She is…read morecomfortable and has told me numerous times how she like it there. The medical and support staff are kind and caring, going above and beyond to make her life as good as possible. Suzanna from activities department even brings her flowers weekly, which really delight my sister -in-law. Last week my sister-in-law lost her beloved blanket and Suzanna traced it down in the laundry....

Beacon Hospice was not there at all in the last days of my father's illness. We could not get a…read morenurse or doctor from Beacon to come into the nursing home where my father was to assess his pain. Because we had agreed to palliative care for my father, the nurses at the nursing home could not do anything for pain management without going through Beacon Hospice. The nurses and staff at Beacon were unresponsive to the nursing homes phone calls. When the nursing home finally got someone to call back, the night before my father passed, I took the phone call. I explained to the nurse from Beacon that my father was in pain and I wanted to have someone come to help and administer medication that could help comfort him. The nurse from Beacon had screaming kids in the background and barely gave me the time of day. I was told someone would come the next day. No one came. My father passed that next evening and suffered in the days leading up to his passing. I would caution anyone who agrees to using Beacon Hospice. Especially if your loved one is in a Nursing Home. Once you agree to using them then all administration and approval of testing and medications goes through them instead of directly from the nursing home. All this does is create another layer that you have to go through to get care for your loved one.

I'd like to thank Beacon Hospice for being so supportive in dealing with the loss of my father…read more They we're compassionate and supportive during the process.. They explained every step and answered any questions we had.. Most importantly they made sure my dad would be as comfortable as possible. Today, I received a card in the mail from them signed by multiple people who work there.. Losing my father has hit my heart in ways I'm not sure I can come back from but it's comforting to know that my family and I have met some great people along the way If you or someone you know has a loved one in need of hospice care I strongly recommend Beacon.