Because I am disabled and have several chronic illnesses, including stage 3 liver failure, my insurance allows me a benefit that includes help around the house. Because of this, I was using Visiting Angels as a care provider to help me around the house once per week. This helped lighten my load a little bit during trying times. Visiting Angels had been helping me since early August of 2024. In mid-October of 2024, I got a call out of the blue from Lydia in the Oshkosh office saying that they were going to discontinue my care because I wasn't doing enough visits per week. I explained to Lydia that I only had so many visits allowed through insurance to get me through to the end of the year. For that reason, I was only willing to do one visit per week. According to Lydia, their minimum was one visit per week. Therefore, I didn't see an issue with this. That's what I was already getting. Lydia pressed to get me to do at least two visits per week. I refused. We ended the call as she was going to do some additional checking on her end. The next day, I received a voicemail from Lydia stating that they were going to discontinue my care because I was not reaching their minimum. I find this absolutely insane, because they had been caring for me since August. It seemed like just a bullying tactic to get more visits and more money out of me. Though the caregivers were always kind, respectful, and caring, I find these extortion tactics from their office to be absolutely disgusting. And to just end my care with a cold, uncaring voicemail is pretty cruel. Visiting Angels? More like NON-visiting DEMONS if you ask me. Steer clear! read more

Visiting Angels - Rude voice mail! - Home Health Care Near Me - Oshkosh, Wisconsin

Varry fixable work place. Family friendly company. No mandatory weekends or holidays. Easy to request days off.

Terrible experience. It is awful to have to worry that your parent isn't getting the care they need and are paying for. The caretaker was hired just three days before starting. She is on her phone all the time, sitting down daily for hours, and has even fell asleep. The company did not seem to address this issue quickly or seriously. It continued and they seemed to put more of the blame on my mother than their newly hired caretaker. She had no supervision, and they didn't send anyone over to see what was happening or help correct the issues that we brought up to them. Basic things were left undone. Food was left out in a place that my mother could not reach it with her disabilities. The dryer was never cleaned of lint and was extremely full when I checked it. I'm glad it did not start a fire. I don't believe things should have to be broken down to every single step in order for someone who is hired to be able to follow and complete them. Issues should have been addressed quickly and with assurance since they are pretty serious. It makes a stressful time even worse. read more