The sheriff informed me the reason for him not responding initially was because he was in jail for…read moredomestic violence of a high and aggravated nature. Stephen Koser agreed to provide me with a full refund after he was released from jail via email and has refused to respond to communication attempts since then. He failed to appear in court after being served by the Magistrate and I have to move forward with a garnishment/lien in order to get my money back. DO NOT USE THIS COMPANY.

DO NOT DO BUSINESS WITH THIS COMPANY!! We signed contract & gave deposit $8,000 ! Then dates kept…read morechanging, excuse after excuse! Then NO communication! They will NOT return calls nor respond to texts etc. There are many other roofers!!

Posting this review August 4th. Came out to inspect our roof on July 7th. Guy said he'd have our…read moreestimate in a week. I called on July 19th to check on estimate because we still had not received anything. We needed to show something to our insurance! July 21st someone from Palmetto called us back saying the guy had been backed up and busy, but he would get it to us soon. They never got back to us with an estimate. Just ghosted us! On google other people have reviewed the same issue. Don't waste your time with these folks. If y'all can't handle work load, stop taking new potential clients. Saying the guy has been busy and backed up is no excuse. He's had a month to get this done. DO BETTER! Everyone is so slack these days! Now we take our business and money elsewhere.

When our roof started losing shingle composite and nail pops were occurring frequently, due to age,…read morewe called several companies for quotes. Rodney and his team offered the highest rated products with a justified cost. Not only were they dependable and professional the team protected our landscape and cleaned up the area very well. My husband and I would recommend this company without hesitation.

I called the office and they sent Garrett out to take a look at my missing shingle issue. He was…read moreable to diagnose, get me the single shingle I needed and came back the next day to do the repair. Finished it 15 min. Super service and great guy. Highly recommend!

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

I had an issue with a roof that others were unable to find and repair. After several tries with…read moreothers, a neighbor recommended Eason. They showed up on time for the inspection, made good documentation and a good plan going forward. They showed up on time for the fix as scheduled and did the work quickly and efficiently, most importantly, corrected the issue. The owner even came out to make sure things were done well. They cleaned up when done and did what they said they would do. I'd recommend them to anyone, even with a difficult issue.

The entire crew was professional. No detail was too small. New problems found were taken care of…read more A1 work.

Very affordable prices nice and easy to deal with they got the job done with no hassle. Everything…read morewent as planned. Very nice crew. I would highly recommend getting your roof repaired with them.

From the owner: we affordable roofing specialize in commercial flat roofing such as rubber torch down systems…read moremetal roof repairs, and coatings, and Tpo roofs,

I was totally pleased with the service I recieved from Paul Brown's roofing. The job was done right…read moreon schedule and on price. My sales agent Laura was available whenever I had a question or concern. The only issue I had was some damage to my leaf screens on the rain gutters. Alex responded promptly and corrected the problem completely. I had a very good experience with Brown's roofing.

Brown's Roofing is amazing! They did an excellent job with our roof replacement and completed the…read morework in a timely manner with exceptional quality. Their staff was attentive to any concerns that came up and addressed them quickly and appropriately. Definitely recommend Brown's Roofing for any roofing needs!

Thanks Mario and team for fixing our pesky siding! We able to schedule quickly…read more He was friendly and my husband didn't need to climb a 30 foot ladder!!

DEBRIS REMOVAL FROM GUTTERS: I had an excellent customer experience with Mario and On Top Roofers…read more Mario was very responsive to my need of having debris removed from my gutters. He responded to my request promptly, provided a reasonable estimate based on the scope of work and based on the photos I provided of my house. Mario scheduled a time with me as when he could perform the work. On the morning he was to arrive, Mario messaged me to request if he could be here a little earlier than the scheduled time and that he was only about 10 minutes away. I agreed. Mario was very friendly and professional. He performed the tasks as I requested in about 30 minutes. Mario told me a little about his company and asked me to keep him in mind if I required any other service in the future. Mario did not try to UP-SELL me on any additional services and stayed focused on the scope of work.