I used this business and was so impressed with this company I applied for a job. Honest reliable…read moreand great at what they do.

This group sent an "Certified Foundation Consultant", (read salesman) to our home upon our request…read moreto have an evaluation done on a tilt in our master bedroom floor going into our bathroom. It was caused by a support jack being put under a beam apparently in the wrong place, prior to our contacting them. When we left for a one week vacation our chest of drawers was standing straight, when we arrived home it we leaning against the wall, so this was no minor tilt. This man (the first of two) also drew a sketch of the support beams exact placement and marked HVAC in the exact spot which was almost butted up against the unit. We still have the sketch in our files. After measuring under the house as well as in our bedroom directly above, he sat down with us and proceeded to tell us all of the ways that RamJack could correct, or at least improve our situation. Never ONCE did he mention the FIVE TON HVAC UNIT which if he was a "foundation consultant" he surely must have seen would be a problem. He then proceeded to inform us that if we chose to move ahead with them, we would need to write them a $640.00 check for them to pull a permit. We did not understand at the time that it was non refundable. This was on July 6, 2023. On July 31st they finally got someone back out here to begin the work. He came inside, with an assistant, and looked at the floor, took some measurements, then went under the house. He was back up in ten minutes or less with "some bad news". It seemed that the exact spot where they would need to dig to install the two eight foot deep pillar supports was DIRECTLY BESIDE the HVAC. Not enough room for them to get in there and do what was proposed. PROPOSED by the first consultant who came and had obviously seen the problem and chose not to call our attention to it. So now we were told that the HVAC, AGAIN, FIVE TONS would have to be MOVED temporarily for them to do the job and then moved back. We were promptly informed that they don't do HVAC work so we had to call in the company who installed it. They gave us an estimate for moving and replacing the HVAC of $5,000.00. We decided to try and find another solution, so put RamJack on pause. We went back to the original installers of the first smaller jacks to see if they could do anything without moving it. We let RAMJACK know that we would not be moving forward with them. However, we were not refunded our $640.00, we did see later, in the fine print that it was non refundable, HOWEVER we feel that was definite neglect on the part of the first man, the consultant. We entered into that contract for pulling the permit WITHOUT PRIOR KNOWLEDGE of the very expensive impediment that we would face. They still have our $640.00 and have refused to work with us on this, even though, the consultant's neglecting to mention the HVAC situation was the reason that we felt confident moving forward. We would NEVER have written that check if we had know this. We feel that we were taken advantage of, because of our lack of knowledge of these things, which is supposed to be their business. They are supposed to inform you before you sign up of any potential issues, though they would say this does not apply I think it does. This review is written, as a cautionary tale for future customers. We are 70 years old and retired. This company had no problem keeping our money which we gave in good faith that they would inform us of any and all potential issues BEFORE we wrote the check to pull the permit. I know they are a widely known brand, and that is why we called them, however, if I had it to do over we would not call them again. Do not write these people a check to pull a permit until AFTER you have had at least their own repair people look at it, or better yet a second opinion from another source. I hope that taking the time to write this will save at least one person from getting into this situation with them. I cannot in good conscience recommend this company.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

Dry Pro specialists are very knowledgeable regarding various types of repairs. They are not pushy…read morebut offer various options and provide expert advice for choosing the best option. One of the work crews that came to my home was headed by Blake, and all of them were very courteous and careful with all they did as they installed Helical piers to stop the foundation from sinking. Their representative, Alex, made a thorough check of my sinking foundation and made expert recommendations as to what needed to be done. I highly recommend Dry Pro to anyone with foundation issues. All of my issues were professionally handled and expertly administered.

A Dry Pro team came out today and installed a "crawlspace drainage system". Jonathan the team…read moreleader, came to me first thing this morning with full specifications and scaled drawings of the project. We went over everything that was to be done and verified all the locations around the house. Edwin and Taylor the other team members got to work right away. Jonathan took beginning, unprocessed and completed photos and videos. The team cleaned up the worksite beautifully. While Taylor and Edwin finished loading the truck I went over the job and viewed the photos and videos Jonathan had taken. I am very satisfied with the job and the hard work Taylor, Jonathan and Edwin did. If you have a moisture I highly recommend Dry Pro.

Sandoval Structural Solutions is an amazing company that quoted us a very reasonable price for…read moreupdating our crawlspace with a vapor barrier and new insulation. While working they found that we had a water leak and helped us take care of that too before it did too much damage. They completed the job on time and cleaned everything up and hauled off all of the debris and garbage. I highly recommend them.

From the owner: We are a small family business serving Charlotte and nearby areas. We have 10+ years of experience…read moreand 3 years in business. We strive to provide structural solutions that meet our customers budgets and needs.

They came right out to conduct a pre-listing inspection, and were very thorough in assessing the…read morefoundation, including underneath our home in the crawl space. Fantastic work ethic. Kevin Fox is a remarkable professional.

Have had the worst experience with Cantey, only been at most 6 months since we had our driveway…read morefixed to help with further cracking and well they have been out numerous other times as the first fix has been less then successful. This is from the last time they came out to fix it and I had rust within two days already covering the caulking they laid. Money wasted to say the least.