Be careful hiring this company when towing your vehicle, make sure you record everything, because…read morethey don't take accountability for their actions, They damaged my car while towing it, even though my husband already warned the driver that the way the car was getting onto the truck wasn't right, the driver did not listen and continued to ignore my husband. The driver almost damaged it again while unloading it, We reported it immediately and the driver said he will make note of it, when we filed a claim, they made us get an inspection and estimate out of our pocket, only for them to deny it, even though the driver took pictures before towing and we provided pictures of the damage (This happened in Dec. and was very cold, We had two kids with us and our Lyft ride arrived same time the tow truck so I was not able to record anything) **to reply to your message, because obviously you turned off commenting on this, your driver was too lazy to position his truck properly, it was in an open parking lot, instead he parked the truck for his convenience of leaving the parking lot quickly, my car's alignment doesn't have anything to do with the damage your driver caused! My car is regularly serviced With new tires even. We reported it immediately to where it needs to be reported, We are in the process of getting this matter to court!**

Very prompt with replies and getting things set up. Lots of knowledge and not afraid of tough jobs…read more Excellent customer service. Great value for your money. HIGHLY recommend and would use again if my situation called for a tow.

Great service, came on time. Driver did what he said he was going to do. Thank you!read more

Super disappointed, my insurance chose this company, four hours later we learn this company claimed…read morewe did not answer a call (we had no missed calls), so dropped the job. I went through insurance again and this company was selected again. Dispatch person told me they were on the way, I went to our vehicle to wait to give keys and instructions, they dropped the tow again. I am now 6 hours into waiting for a tow. My insurance then went with a different company. Super disappointing.

My husband is a welder, he took his truck to Turck City. Very long story. This company put the DPF…read moreon wrong. They would not back their work. $3900.00 dollars out!! He had the truck towed to a different shop, where they are fixing it. Buyer beware FYI - the shop where we had it toed to , tried to get Truck City to own up to there mistake.

Traveling through Greeley area and needed an oil change on our motorhome. Truck city scheduled it…read morein for next day - and service writer and technician were both professional and thorough - checked all fluids, etc. Price was reasonable for quality synthetic oil and filter change/service.

Ordering a new driveshaft over the phone was easy, and only one measurement was needed. (If you…read morehave a C4 transmission, ask if you need the "early Ford" yoke. It's important.) The new driveshaft was ready sooner than promised. It was painted black and looked great. Though there are mail-order options, in this case I think the local product is just as good and a whole lot faster. And if there's a problem, you can get it fixed quickly.

The whole team is great and very thorough... did great work on my car and will definitely bring my…read morecar here again

We were traveling through Colorado on vacation, our car broke down on the interstate and the tow…read moretruck brought us here. What a life saver. Friendly and efficient. Even stayed late to get us back on the road. Thank you so much.

Great body shop fantastic repairs!!! the service is completely the best. they actually help the car…read moreowners!! they stand by their work and by the customer Dezirae the general manager very helpful throughout the claim and the estimates are very reasonable get your estimates today. hire a company who looks out for the customer!! a 10 body shop

A Tiny Shop with a Giant Heart - 1UP Complete Auto Care Just Leveled Up My Faith in Humanity…read more I'll be honest: I was braced for the usual auto-shop experience - overpriced upsells, vague shrugs, and that lingering suspicion they just made up half the stuff on the invoice. Then I called 1UP Complete Auto Care on a whim, and everything changed. It started normal enough: shopping around for an oil change, getting sticker shock from the dealership, calling local places. The voice on the other end of the line at 1UP (Bree) was friendly, transparent about pricing, and didn't try to scare me into sixteen extra services. Cool, I thought. Promising. Then fate (or my 12-year-old car's sense of comedic timing) decided to intervene. While double-checking my oil level that same night, the plastic handle of my dipstick snapped clean off, leaving the metal shaft stuck flush in the tube like some cruel automotive Excalibur. Panic level: maximum. I called 1UP back in defeat. Bree actually remembered me from twenty minutes earlier (already rare), listened to my sad tale, and instead of the expected "yeah, that'll be $150 to fish it out," she put me on hold for ten seconds, talked to Justin (the owner and tech), and came back with the most beautiful sentence a car owner can hear: "Bring it in tomorrow with your oil change and we'll take care of the dipstick for free." Free. As in zero dollars. For a problem that literally no one would have blamed them for charging me to fix. Next day, I roll in expecting the bare minimum. Instead, Justin pulls the broken stub out in about thirty seconds like it's nothing, installs the brand-new dipstick, does the oil change, then does something I have never - and I mean never - experienced in two decades of car ownership: He invited me back into the bay, popped the hood, and walked me through everything he checked - fluid levels, belts, brakes, tires, even the weird noise my suspension makes when it's cold. No rush, no condescension, just genuine pride in his work and a desire to make sure I left knowing my car was actually taken care of. I stood there in wonder, stunned that this level of care and craftsmanship still exists in the world. Bree and Justin didn't just fix my car. They reminded me that there are still people running small businesses who treat every customer like family, who do the right thing simply because it's the right thing, and who make you excited to need an oil change again. 1UP Complete Auto Care didn't just earn a customer for life. They earned every referral I can possibly give. If you're tired of the usual auto-repair roulette, do yourself a favor and pull the joystick toward 1UP. Ten out of ten, no continues needed.

Unfortunate to write this about a small business such as this, but sadly this is the worst…read moreexperience I've had with any shop that I've ever taken any car to. I dropped my Mercedes Benz s55 AMG off over 2 weeks ago with a hydrolic suspension failure. This shop asked if I was in a rush to get the car and mistakenly I told them no, because I wasn't expecting to wait 2 plus weeks to get a diagnosis on my car. Also, this tech pre diagnosed my vehicle with a pump and hose failure (after the car sat there for 4-5 business days), only to find out that a blown gasket (over 2 weeks at the shop now) was the cause of the failure, not the pre diagnosed issue he thought it was. I had agreed to wait on the diagnosis, however I didn't think it would take him over 2 weeks to get to my vehicle. I know he'll reply to this saying "that's what we had agreed upon" and "your communication was fine until I actually diagnosed the issue" Correct, mainly because he hadn't called me or messaged me more than just telling me the parts I had ordered arrived. So how am I supposed to know anything about what's going on? In hindsight I guess I should have reached out. I have never and will never again have a shop pre diagnose something and order parts before a full inspection of the issue is complete on a car. I ordered the parts myself to avoid steep fees, and now I regret that because I'm stuck with $700 in unneeded parts. I told him upon drop off that the fix might be fast and simple because the previous owner said these components rarely fail. he said he was fairly certain it was the aforementioned parts and that he didn't want to tear down the car without having the replacements on hand. Apparently to not have a car sitting dismantled? But that doesn't make a lot of sense to me because a teardown would have saved me 3/4 of a thousand dollars. I agreed to this due to his confidence in the possible issue, and he seemed to want to go that direction and not tear the car apart right away . I will never have a car repaired like this again. Oh and on the phone he said something along the lines of "I'm being nice by telling you what's going on and not just putting the new parts in" Should I be thankful for you doing the bare minimum and the right thing? Pretty insane statement. Like what's the alternative, you basically stealing from me? Before saying this, he asked if I just wanted to go ahead and switch the parts?? If the original are still working why on earth would I want to do that. He also messaged me asking what would make it right, and then proceeded to not offer any sort of discount or any real solution to my frustration. The communication could have been better on my end, however as a business owner, it's your responsibility to keep a customer updated. And obviously my car was deprioritized because a gasket like this could have been fixed within a week of dropping the car off. He did not complete the repair on my car because apparently my reaction to all this made him uncomfortable. And honestly I don't feel comfortable with him doing the repair after this fiasco. He should have just said this was beyond his scope from the beginning, and not played around with my time or money. Hate writing reviews like this, but the owner refusesd to take much responsibility for being in possession of my car for such a long time only to find he had misdiagnosed the issue from the start, costing me a lot out of pocket. Ill give 2 stars because things hypothetically could have been worse, but not by much. Unfortunately I can't recommend service here.

The most unprofessional service. Got my water pump changed, got the car back with a p0410 code…read more They denied being near the part, although the part is right above the water pump. I called to see if they had changed the housing thermostat with the water pump because I've changed everything else and I'm still getting codes. Won't even answer my calls. Tells me if I want them to fix it that they're basically gonna keep my car for a prolonged period of time because they "don't know what happened". The only thing wrong with the car originally was the water pump. I've been lied to every single time I've spoken to them.

We use Auto Doctor for personal vehicles and for my husband's business. They are great to work…read morewith. The prices are fair. We love to support local family owned businesses. I would definitely recommend taking your vehicles to Auto Doctor in Greeley.