I recently experienced an auto accident and after speaking with my State Farm agent Sean…read moreShewalter. What initially was an agonizing experience turned out to be a pleasurable experience. My agent directed me on what to do to get the process started to submit a claim. I spoke with a very helpful claims agent. Then I was directed to a collision shop. They were awesome. Finally Enterprise for my rental & that was even better. It all started with a great agent like Sean. Thanks for making a miserable experience hassle free!! If you need an agent see Sean Shewalter of State Farm in Commerce Twp. MI.

Words cannot express how grateful I am for this State Farm team!! For over ten years I was with…read morethe same company, a "Diamond" member, with bundled home and auto...only to find out that I was completely being robbed! Akeem Williams at this group helped me find the best coverage for me and my family, and is saving me HUNDREDS of dollars every month, and I have almost double the coverage I had with my former insurance! This group is knowledgeable, understanding, and truly looks out for your best interest. Best decision I made switching to State Farm with Sean and his group! THANK YOU!!!

Mike Rousseau was wonderful. He searched every option he could find for me and presented me with…read morethe best insurance to suit my needs. He explained every option and coverage. I couldn't have had a more pleasant and knowledgeable person. I've already started referring him to my friends and family. Thanks Mike, much appreciated. Willie Ross Jr.

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

Friendly and helpful staff that truly care! I'm so glad I found this office because they take the…read moretime to make sure you understand your coverages and are protecting all areas of your life.

I recently left this insurance agency. State Farm itself seems fine but the people working there…read morewere not good. I did get in an accident and had some other minor claims and they were taken care of promptly and fairly. The problem I have is with the representatives of this office. (1) Some guy who I had never worked with before started harassing me about getting life insurance when I told him many times in was not interested. (2) I was paying an insane amount for full coverage when I already had PIP covered through my work insurance, but no one asked me if I was already covered (which was the FIRST thing my new insurance agent did). Then I went to to get a quote for my wife and comparable coverage was half the price. We had no significant differences that should have accounted for this and the agent could not give me an answer as to why. I had been with them for over 20 years and my cost just kept increasing. They obviously do not value loyalty. I am getting the same coverage for half the price with AAA.

Great company!!! I have all my insurance with the Gene Harris Agency. They make sure I have the…read morebest coverage at the best pricing. For example my son had a renters policy that he was paying $428 a year for with a $25,000 coverage limit. Shari got him a $100,000 for only $235 per year. Great company.

From the owner: Progressive, Citizens Insurance, Michigan Millers, Grange Insurance, Safeco, Hagerty, Foremostread more

While the people were nice, they sold me a policy that canceled less than 30 days later, then…read morerefused to give me all my money back. I had more than five calls where no one followed up. I got scammed. They kept 60% of my money.

BEWARE!!!!! Fraudulent Agent!!!! READ!!!!…read moreTold us we had Insurance. (New policy was started and paid in late Aug '17) His underwriter messed up and we received a letter that the application had been denied. (4.5 months later) Dave Davis told us not to worry about it and he'd take care of it. Well, we needed to make a claim recently. Claims Dept told us there was no policy. Dave Davis told us the policy was terminated Jan 30. Farm Bureau customer service told us there was NEVER a policy created for the property.... (If no policy, how did one terminate? ...because he lied! He never "took care" of anything.) This insurance agent commits insurance FRAUD!!!

Very responsive. Dealt with Karen and she was able to meet our needs. She also helped my daughter.read more

Below is a copy and paste from an email exchange i had with this company. They dont care about you!…read more I am sorry we are not meeting your service needs. I would suggest you look for another insurance agent to better match your requirements. We can help | Buy Michigan Health Insurance | bcbsm.com Matthew Wolf, MBA, CPRIA, AAI, LIC Partner at Wolf-Chandler Agency, LLC Address 30903 Northwestern Hwy. Suite 120 Farmington Hills MI 48334 Phone 248-952-9500 Email matt@wolfchandlercom Website wwwwolfchandler.om IMPORTANT: The contents of this email and any attachments are confidential. They are intended for the named recipient(s) only. If you have received this email by mistake, please notify the sender immediately and do not disclose the contents to anyone or make copies thereof. Coverage cannot be bound, changed or modified via email, phone or text unless confirmation has been given. From: Tank, George GeorgeTank@e Sent: Tuesday, November 2, 2021 10:56 AM To: Matthew Wolf matt@wolfchandlercom; Joy E. Grunwald joy@wolfchandlercom Subject: RE: Insurance Cards Matt, Really! This is very upsetting and with us getting ready to upgrade our insurance to the silver plan. We want to make sure we are working with a company that their focus is on detail and customer relationship. Need to schedule a meeting? Check my availability here. Best regards George Tank

Bob has been handling our life insurance & long term care insurance policies for years…read more We can always count on him to guide us as to when it's the proper time to make any changes to save us money and maximize our coverage. Very nice & dependable man.

From the owner: Bob Goldenthal is an agent with the New York Life Insurance Company and a Registered Representative…read moreoffering securities through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. In addition, he is "Authorized to Offer" life insurance, annuities and long-term care insurance through New York Life to AARP members. New York Life Insurance Company, a Fortune 100 company founded in 1845, is the largest mutual life insurance company in the United States(1) and one the largest insurers in the world. It has the highest possible credit ratings from the four major credit ratings agencies - Moody's Aaa, Standard & Poor's AA+ (Strong), Fitch AAA and AM Best A++. Bob's office is in Southfield, Michigan. It is located in the American Center, 27777 Franklin Road, Suite 2220, Southfield 48034. He is proud to provide a full portfolio of life insurance, fixed(2) and variable(3) annuities, long-term care insurance and investment(3) products. Other insurance product and services he offers include disability(4), business, key person, death and dismemberment(4) and family protection.