Mike does a great job. He is very customer focused and only does the work that needs to be done…read more Prices are more than fair. He has saved me thousands over the last 10 years. He can get busy, so you have to schedule appointments.

Excellent bodyshop! Extremely good work and they went way out of the way dealing with my insurance…read morecompany.

My son just purchased a truck from Les Mack. He found it online and the dealer was over 2 hours…read moreaway from home, but it was so worth the drive. Brad Davis was so helpful and made our buying experience wonderful. My son said it was his best vehicle purchase ever. We would definitely purchase from them again.

Where do we even begin?!?! We were led to Les Mack by my father in law, who had been looking for a…read morenew truck for around 6 months. He had gone to a large majority of dealerships, and was not happy with either the truck, the service, or both. He made the 1.5 hour drive from their home to Lancaster, and as soon as they stepped on the lot and were greeted, they knew this trip would be the one. They initially bought a used 2017 Silverado. Absolutely loved it. They signed the paperwork on a Tuesday, and were set to pick it up on Saturday. Well, Wednesday my father in law had gotten a call from another dealer, with a very competitive and enticing offer. He called up Gary Whittaker immediately and told him the situation. Gary worked his magic, and was able to get my father in law an even better deal on a BRAND NEW SILVERADO. They made some changes, Gary worked even more magic, and traded the paperwork in on the 2017, and walked away with the 2019! The truck of his dreams! Gary spent so much time with them to make sure that they understood every aspect of their new vehicle (which was no easy task) and was just an absolute JOY! My husband had gone with his dad to pick up his new truck and got to talking with the Sales Manager Brian, and explained to him that my husband was looking to purchase me a new truck for my birthday. I had a VERY specific F150 that I was looking for. We had given up on buying right now, because we were just not able to find it. My husband took Gary's number, and they remained in contact over the next couple of days. And Gary called my husband with the best news! Brian and Gary worked their magic AGAIN, and were able to locate my DREAM TRUCK! My husband was so impressed with these two, and their dedication to us, and finding exactly what we wanted! We ended up buying ourselves a brand new Ford F-150 just one week after my husband's father bought his Silverado. We picked up my truck just before my birthday, and to my surprise, my husband had a bouquet of flowers waiting for me in the truck all with the help of Gary! He went out of his way, and above and beyond for our entire (difficult, and picky) family and we are so grateful for him! And Brian too! Thank you to everyone at Les Mack for these AMAZING experiences! We will always recommend you to everyone!

If I could leave zero stars I would. Took over a year for a new transmission to be installed on my…read morevehicle. Was lied to about it the entire time. Then find out they put 2000 miles on my vehicle. Also had to have the transmission re programmed because Delaney's didn't do it. I will not be going back and will never recommend this shade tree shop to anyone.

On a road trip to Sturgis Rally we had to replace both trailer tires - hauling is hard! Delaney…read moretire staff took really good care of us, even driving to the next town over to pick up the exact tires we needed! Above and beyond service! Nice to meet you and thanks for taking care of us, and thanks for the bonus sweat shirt for our nephew.

We were on the road traveling from Kentucky and stopped for an event in Dubuque and then heading to…read moreDesMoines Iowa. We have a 2020 Pacifica with the Braunability. Last night we fueled up when we got to town at the Hy-Vee downtown. Drove to our hotel Holiday Inn. Next morning we go to leave for a meeting and the car just smelled strongly of gasoline. It showed 1/2 tank of gas even though we had just filled it. We go to meeting. Leave and then the car shows empty tank! Strong smell of gas, made it like .50 and car sputtered to a dead stop. AAA was quick to get the car to Turpin Dodge and with the Braunability we didn't know what we were in for. Only here for a day an 1/2 we are thinking we lost our trip time here but they gave us a loaner, and we went on our way! We made it to our convention events. They were sooooo kind! They were able to replace the gas line that went bad, gave us loaner for the day, and they were SOOOOO NICE AND ACCOMODATING. We felt blessed to end up here. It was a difficult situation made so much easier because of their assistance!!

The last few years I've had a lot of problems with my car (it's getting old). However, I can always…read morecount on Eric to fit me in ASAP and to get me a loaner so I'm not stranded. He is always so kind and understanding. Eric is always my first call when something goes wrong and the #1 reason why I keep coming back!

Super frustrated. Maybe they excel in other areas but not keys locked in a car. My insurance…read morecompany called McCanns to come get my keys out of the truck. They arrived promptly. Tried to open my truck for about 2 minutes and left. They didn't call me but called the insurance company to send out a locksmith, which is super expensive and not covered by insurance. 30 minutes later Insurance called another provider scheduled to arrive in an hour. They were able to open the truck in under 5 minutes. I'm sure McCanns has some great qualities but in a pinch I wouldn't suggest them for opening a locked car.

The ONLY reason I'm not giving them 5 stars is because the location is hard to find. The staff at…read moreMcCanns treats you with the respect you want. They really make you feel that your business is valuable to them and do whatever they can to help you. Their staff consistently goes the extra mile to satisfy their customers. I recommend McCanns to all my friends in Dubuque!!

Had a problem with the rack on the back of or camper. Pulled off the highway and a gentleman…read morestopped to help us. He was friends with the owner of the shop. Luckily, the shop was at the next exit and they fixed us right up. With a little welding and some future suggestions, we were on our way. Can't thank these three men enough!

Terrible paint job. Unprofessional quality IMHO. They were incapable of matching the Silver on my…read moreMini Cooper convertible after they repaired a dented rear panel. I did not see the color difference on the day of pickup (overcast autumn morning) but I get the displeasure now to see it now every sunny day. Look elsewhere for a quality paint shop.

My husband and I are moving across country and our truck broke down. With two dogs and a trailer we…read morewere panicking to say the least in the middle of no where. Holliday answered us right away and had Ben come out in less than 30 minutes while it was late at night and dark. Ben was so amazing with us and our dogs. Was able to get us to a good hotel and gave us referrals to get our truck fixed. 5/5 stars isn't enough, this man loves his job and went above and beyond for us in such a stressful situation. Thank you so much Ben for saving our butts and making us laugh and have fun in a bad situation. Also, the pricing was very very good for towing a truck and an 8,000 pound trailer.

Chris the wrecker driver was at my scene with in a short amount of time and pulled me out of the…read moreditch pretty quickly and he was very polite!!! I do recommend giving them a call if you need Wrecker Service in the Dubuque and surrounding areas!!!