We are EXTREMELY pleased with the knowledge and hospitality we received from Dusty! There was no…read morepressure to buy, we were confident in the used 2018 Pacifica Limited we just purchased! Everything went smoothly and we felt that they were very honest and trustworthy! Tony was also great to work with for the financial side! He was honest, and made the paperwork fun and easy to understand! Thanks so much guys! We will definitely be back!!!

Terrible experience, was sold a lemon, kept returning car for over a year one problem after…read moreanother . Service dept is terrible, scratched car , broke my dash. Have been without car for 2 months, waiting on parts for 4 months. Dealership has really went downhill. Not the place it once was.

Amazing auto service. I was traveling with my girlfriend to CO and our van was leaking coolant…read morereally bad. Von Glahn looked at our van, had an employee drive to a dealer to get our part and had us on our way within two hours. Great service and very friendly employees. Thank you for being so helpful!

From the owner: Sales of Late Model (newer) Low Mileage Cars, Trucks, Vans and SUV's. All vehicles are completely…read moreset up, detailed, and ready for use. With Master Certified Mechanics staffed, we will make sure that your happy with your purchase long after the paperwork is signed. All vehicles come with a carfax report and most are still covered by the manufacturer warranty. Modern Facility thats handicap accessible. At Von Glahn Auto Sales you will know why our tagline is "enjoy the experience!".

I purchased a vehicle there in the Platteville dealership. All the folks there were helpful and…read morefriendly. I did have a problem with the vehicle after the purchase though. I didn't have to worry. Mr. Andy Kirshenbaum, the General Manager, stepped up and took care of the problem! I want to thank everyone there, especially Andy. They looked at me as a person, not a dollar sign. Thank You John E.

Colton, the sales rep and Keith, the GM were great to work with when we purchased our 2024 Ram 1500…read morein June of 2025. The entire experience with them was phenomenal. I would recommend making them your first stop on your next vehicle purchase!

Not honest people. There were 9 Rav 4 listed based on my search criteria. When I called and…read moreinquiry about 3 that I was I interested in, I was told it's still available. I made an appointment to go look at them and my appointment was only 1 hour out. When I got there, out of the 9 car listed only one was still available. I was told the 3 I was interested in just got sold. I inquiry about the other Rav 4 they listed and was told it was at another location. So they basically waisted my time just to get me in to try to sell me the one RAV 4 they have left. When I left the dealership, I called the other locations and they gave me the same story saying that they only have 2 in stock and the others were at the location, which I just left from. I know that it is possible that three used RAV 4 can be sold within one hour, but we did not receive any courtesy call that they were sold nor did we see anyone else at the dealership finishing paperwork.

Many years ago I purchased my very first car from this location. I have since returned and been…read moreoverwhelmed by their small town friendliness and willingness to help. I was in the area over the holiday and needed to get a tire repaired before my travels home. Even though it was Black Friday and they were super busy, they were able to squeeze me in for a service appointment. I arrived early and my car went straight back to the garage. The customer lounge is the nicest lounge I've ever waited in - new, clean leather chairs and couches, a tv in the corner, fresh donuts from the bakery in town, a Keurig machine to make your favorite beverage, and magazines/newspapers to read while you're waiting. They also had free WiFi and a password posted on the wall for your reference. As we were leaving, they were laying out a free lunch for anyone who was around - you can't beat that!

Great sales and service, bought an f 150 several years ago have had all service work done at…read morepioneer, service guys always courteous very accomadating, their prices are very reasonable as well.Everyone always takes time to chat. This is the way it should be. Norm miller Spring green

From the owner: Pioneer Ford Sales has a great line of New Ford Vehicles and pre-driven vehicles. We offer…read morefinancial assistance in getting you into the car you want at the payments you can afford. We have a Service Department as well that offers oil changes to major repairs on all makes and models. Looking for a rental for a long trip or just a day, we can help you with that as well. Let us serve you today. We will treat you like family!

Just got an oil change, tire rotation and two air filters replaced. My bill was $288.25. I noticed…read moreI Was charged $70.92 to replace the cabin air filter so I took it out and got the part number and looked it up on amazon. This took me 3 min to do. The labor charge for them to do this was $30 and the filter on Amazon is $7.99. I was charged $38.82. All together for the two air filters I was charged $171.32 without tax. lol

After a lot of debate and contacting Rundes directly to lodge a complaint I've decided to write…read morethis review to warn others about the poor customer service that my finacé received at the service center at the Platteville location. He bought his car about a year ago from the hazel green location and paid for the warranty they suggested. He's used his warranty before for a turbo issue 6 months ago and had 0 issues. Well the check engine light came on again and the turbo was the problem again so he took it in. The service manager almost did not want to run the warranty it was like pulling teeth to get him to put in any sort of claim or make sure it was covered. After a day of them having his car my finacé asked for a loaner car while they figured out the warranty issue and got met with "we don't do that" so he took his car back, but they do offer loaners and ended up giving him one the next day when he brought his car back. When they started working on his car they found an issue that was apparently caused by an accident that had happened before he bought the car so the warranty wouldn't cover it, even though the accident happened before he bought the car from the previous owner and he was assured that the bumper damage was just cosmetic. We understood that since he's had the car for a year and the issue didn't present until now there was nothing they could do and just asked them to do the work covered under the warranty because they quoted $1600 to replace the radiator that was broken from the accident and we can't afford that so we're going to shop around for possibly cheaper options. Well they refused to do the warranty work because the radiator apparently caused the turbo issue since the brackets were broken and it rubbed through a hose and they werent going to put a broken part back in. He said he understood told them put his car back together he was going to look elsewhere. He then goes to pick up his car and they give him a bill for almost $800 for only taking the bumper on and off. When he asked for an itemized bill they got annoyed but gave it to him. Well they charged parts on there that they never installed and claimed they "forgot to take off". Well he still ended up paying $600 for 3.5 hours of labor to remove and put on his bumper. When he asked them why the diagnostic test to remove the bumper and put it back on (because the damage could not be seen until the bumper was off) wasn't covered by the warranty he was told that "im not gonna run that claim" My fiance then paid went to his car called the warranty himself and they said it should have been covered so he went back in to the show room to ask for a manager. Someone asked if they could help him he asked to speak with a manager. They went and got a manager who then just took him back to the service area where the service manager rolled their eyes and said "I'm not dealing with this f**** s*** anymore I'll call the warranty myself" and the other manager just walked away after that. When he called the warranty he only asked if they covered collision damage, which obviously they said no, so my fiance tried asking him to check about the labor hours for the bumper removal and he just kept interrupting him until the service manager said "he wasn't going to do that because it wasn't worth it". Things got more heated and kept going back and forth until my finacé gave up and left. I tried calling today to lodge a customer service complaint that initially seemed to be taken seriously until they went and talked to the service manager who said my fiance blew up when he was simply trying to explain why the warranty wouldn't cover the radiator and that my fiance stormed into the show room and interrupted the other manager while he was helping a customer and threw papers in his face all of which didn't happen. So now we are both banned from all locations because "they treat all their customers with respect and expect the same in return" tell me what's being respectful to your customers in any of the situation I explained above.

Absolutely the WORST customer service I have ever been privy to. If I could do negative stars, I…read morewould. They told us they'd quote us on what it would be to fix our mower by the end of the week. The week, weekend, and two days went by. I called and was told they'd get to it by the end of that week. Again, no call ever came. I called again and was told they'd call us with the quote by the end of that day. NOTHING! Finally we get a call from them that the mower is done. We NEVER got a quote. They just said they fixed it without our consent. The next day they call again saying actually they mixed our mower up with another customer's mower, and ours hadn't been touched! Lady got nasty with me when I told her to forget it - we'd go some place else. Are you kidding me? Do NOT go to this place if you want any kind of timely or honest service. If you're willing to wait and wonder and then maybe (probably not) get your service, go ahead and come here. Lancaster is full of good, honest businesses. I am unhappy to report that this place is NOT ONE OF THEM!

Fast, friendly service. Many parts on hand for my lawnmower, and what the didn't have in stock,…read morewere able to get in a few days.