If I could give the Deep End a zero I would...when calling to inquire about a refund due to late…read moreshipments on suits, I was immediately interrupted and told not going to happen. When giving reasoning why a full or partial refund would be appropriate I was hung up on. Having swimmers over the years, this used to be a reputable business, however, given the current situation and attitude towards the customers, I would say you are better off using an online service. The days of their quality customer service are a thing of the past.

These ladies were amazing in their customer service! They treated me and my grandma with respect,…read moreand got me the tech suit I needed for states. Also, I gained a lot more confidence in myself as soon as I out the tech suit on. These ladies were super supportive as well as friendly.

I called this morning to make sure they had my daughter's size in ballet slippers and tap shoes…read more They did, and set them aside for us. When we went in store attendant helped us try them on and made suggestions for my daughter's shoe size as she's still growing. Wonderful customer service and they had everything we needed for my 3 year old's first ballet class. Highly recommend this place. Their prices are comparable to Amazon and I'm supporting a local business.

Make sure the shoes you buy fit because they won't do a cash return/credit card return after 10…read moredays. I bought my grandson tap shoes. The first fitting was wrong size and width. After returning, the second pair was too wide also. Had to return again but they wouldn't refund my money because it was 13 days since purchased. They sacrificed customer service because they couldn't get their computer to do the return. I had to do store credit. I will look to purchase online from a different retailer next time with a better return policy .

I got to explore MansaWear as part of the Yelp Shops Local series this past winter and am so glad I…read morehad the chance to experience this great shop. Gorgeous fabrics and designs directly from Ghana. You can wear something off the rack or have something made exactly for you. I can't wait to get back and shop for cards, masks, and some custom goodies. Dresses, skirts, and so much more - all in a great location. Try them out!

Can't wait to go back to have a custom-designed dress made! We read a recent D&C article…read morehighlighting holiday shopping at local small businesses, and came into the boutique to see what we could find. Came out with MANY pairs of ***gorgeous*** socks and several face masks. Nita was SO kind, enthusiastic, and helpful! I'm not sure I've ever felt so genuinely welcomed -- almost like she was inviting us into her home. I'm showing photos of the socks, as well as masks -- but also the shopping bag that I brought them all home in. SO CUTE! See? She doesn't overlook a detail, and will make sure you are "wowed!"

I love this boutique! I found amazing quality pieces that you can't find elsewhere in ROC. Some of…read morethe items are higher end so prices range from $20-100+. So far, I've picked up a couple high-waisted skirts (one navy velvet patterned, the other black lace), both $89. They were running a sale that day so I ended up getting up to 40% off. They only supply a few versions/sizes of each piece, which is nice since it feels like you're getting a one-of-a-kind piece. The space is attached to Thimble Tailor so during busy hours (post-work) the changing room can get crowded with folks trying on their own clothes to get tailored and others trying on clothes from the boutique as there are only four changing rooms. It wasn't bad, just some people had to wait. Most of the brands were new to me, but Fatima hand picks what's featured in the store so I trust. Also, they're beautiful, quality made clothes so it's nice to add some newbie items to my wardrobe. It's a lot of gorgeous flowy tops, knit sweaters, great tailored jeans/pants, patterned skirts and dresses. A good mix of classic, but trendy items plus some professional wear, along with jewelry, clutches, and handbags. I keep tabs on their Instagram for new items in stock and pop over when something grabs my attention.

Paislee has the cutest clothes! It's a small store tucked away in the plaza, but don't overlook it!…read moreI've found great stuff for both me and my mom. The prices are reasonable, too. Keep checking back for new shipments! I love everyone in the boutique! Everyone is so kind and they have a great sense of style. Don't be afraid to ask for their opinions :)

This place was fun, and for as small as it is, just incredibly packed with fun stuff for guys,…read moregirls, gays, and theys. We stopped in on date weekend, not that we really needed anything, but for something fun to do, and also not needing anything never stopped us from finding something we like! The person on the clock was super friendly, and pointed us to a couple of things we were interested in. There was also a cute dog and cat on staff and available for attention. They carry a wide variety of adult clothing, costumes, toys, and extras. It's absolutely packed, and could be a bit overwhelming, but definitely has a bit of a treasure hunt vibe. We left with a couple of items that we both enjoyed.

Medusas has taken a much needed step forward in inclusive shopping and business. Owned and run by…read moreamazing people and ruled over by Tiffany the cat, this store is there to help you have a better experience with intimacy and also improve your relationship with your own body and mind. They have a lot of goods- wide variety and collection. Sometimes I'm mind blown with some of their products but also it becomes a learning moment. They have some amazing collections that are worth it! The staff are very knowledgeable and friendly. It's a judgement free zone. Ask your questions. They will help you out. Be sure to acknowledge and respect Tiffany as well. She will ensure your experience is always great. I'd definitely recommend Medusas!

I have been shopping at JF Jones for many years. Never disappointed with the quality of service and…read moreproducts I have received from them. This past visit was picking up earrings for my daughter's wedding. While I was there I asked for a jewelry repair of an old necklace I had. They completed that repair immediately so I would not have to make a second trip back. I have purchased many items for myself and others from this family owned and run business. I have never been disappointed with anything. And prices are always reasonable. I highly recommend them.

The quality of the people and products are outstanding. Friendly and helpful. I won't shop for…read morejewelry anywhere else. Love to support local.

This place is amazing!! Can't wait to go back and see all the new goodies they'll have by then!…read moreCould spend hours in here!! The service was excellent, sooo much to look at, and the prices/sales were great!!

3.5 stars. This is an interesting way to do the ever-popular antique store that includes dozens of…read moreindependent vendors. Here, almost every "shop" is in a locked, well lit case. It's easy to see most of the wares. However, I'm usually a "handsy" shopper. I also don't like that I have to get someone to open a case every time I want to look at something and then they stand there and wait. I just don't prefer to interact with people that much and it's kind of a bother because they're helping every other person in there, too. But! There were lots of super cool things in there!

My company uses this company for work shoes. Nice brand for ESD shoes, Reebok, timberland, etc. The…read morecustomer service was great! They really appreciate your business.

I'm working out lucky found place close to me that was open found different styles gentlemen…read morehelpful & curtious glad they were open I told everybody bout this store they've also gone on there days off & gotten same great service we're currently doing the outage at Ginna nuclear power plant . Thank You for being there for us . Its greatly appreciated.