UPDATE: after the cleaning, Shannon accidentally took the basement key with her. We contacted her…read moreand she was very apologetic and offered to pay for the costs to get a locksmith but luckily she found the key a few days later and notified me she would drop it off. Weeks went by any when we contacted Shannon, she completely ghosted us. We've been unable to photograph the basement nor show the basement to prospective tenants or buyers. I have called her and text her for 6 days straight and she has yet to respond or even text back which is terrible service and experience. The locksmith will cost a lot of money to fix.

amazing! we hit it off and she cleans like I love i have…read more already sent her to my daughters house

As a birthday gift for my daughter, I had her house deep cleaned. This company is excellent with…read morecommunication, punctual, and did a fantastic job. My daughter was thrilled!

Love the team at Cozy House Cleaners. They've cleaned both our home and business and deliver…read moreexcellent results every time. Would recommend to anyone who needs cleaning done right at a fair price.

I cannot recommend Daysy and her team highly enough! From the very first interaction with Daysy, I…read morewas impressed with her prompt communication and flexibility with scheduling. She came to my home a few days prior to the initial deep clean and walked through with me, room by room. She asked lots of questions, opened doors/drawers and told me specifically what she would clean. I trusted her immediately!! She and her team arrived on time and spent the better part of a day cleaning my house from top to bottom. It has never been cleaner in the year and a half that we have lived here! We plan to use Daysy on a routine basis and am so thankful to have found someone that treats my home and belongings with as much care as I would. Do yourself a favor and hire the best!!

I contacted Daysy to ask about cleaning my Mother's vacant Condo. We were preparing it to sell,…read moreand had a timeline we needed to adhere to. Daysy changed the kick-off to her business by a couple of days, in order to accommodate us. We were her first customer in Knoxville! She, and her crew, worked all day, and the Condo had never been cleaner! She now cleans our personal home and her attention to detail is one of her many outstanding qualities. She is a very warm and caring person and I highly recommend her for any of your cleaning needs.

We had them come out and do a deep cleaning and wow. Nyiella was here all day and she is amazing…read more My house is so clean and smells wonderful and fresh. Mike was who my husband spoke with and he is just a nice guy. I highly recommend this cleaning service .

had a time reserved for a cleaning today starting at 2-3 pm. I left work early to let them in. I…read moregot home at 1:45, and waited until 3 PM with no updates. No one showed up, no one called to let me know anything had changed. I called the office and was sent directly to voicemail. I left a message. The cleaner called me later to let me know her previous appointment was running over time, and the two appointments she had were scheduled too close together. At that point she told me she'd be arriving in 45 minutes. I waited nearly 2 hours before she finally called me back to tell me she'd have to cancel the appointment. This appointment was made in anticipation of company coming over and it's put me in a tight spot to get everything ready. Had I known this would happen when I booked, I would've changed the timing of my appointment or gone with another company. This gives me no room to adjust, and I left work early for nothing. The cleaner seemed nice enough over the phone. She was apologetic, but there seems to be an egregious lack of planning on the administrative end of this company. Be careful booking with them. I would think twice if you have any time sensitive cleaning needs. Edit: Never in my life have I been called so fast after leaving a review. I only wish it was a positive experience. The gentleman who called started by asking to explain what happened. After doing so, I was verbally berated for leaving an honest review of my experience. No apology, no accountability. He didn't seem at all interested in offering solutions to the situation. He did seem very interested in the fact that I DARED to leave a negative review. Avoid at all costs.

These folks are the biggest flakes ever. Rescheduled services twice for a move-in/move-out…read morecleaning. They confirmed the morning prior and was sent a text in the afternoon as I was signing my closing papers for the house cancelling since they did not have enough employees. Absolutely unprofessional and would not recommend...wish I didn't have to give one star.

We were impressed with our first deep cleaning. They cleaned EVERYTHING and did it all very well…read more The team worked very hard and in a coordinated way. Esmeralda reflects her commitment to good customer service and satisfaction. She is very responsive to each message I sent her. I look forward to their return next month. I interviewed four house cleaning companies and her rate is consistent with others.

Paid great attention to detail. Exceeded all expectations and left my home sparkling and smelling…read moreso clean. Would recommend!

Meredith and the team are the best - extremely detail oriented, reliable, great communicators, and…read moretrustworthy (and a fair price). We've been lucky to have then cleaning our house for two years and it has been a big relief for us (we struggled to keep up with cleaning with kiddos and life.). Recommended.

Meredith and Simply Detailed have been a huge help for our family. she is meticulous, hardworking,…read moreand has wonderful communication. When needed we are able to ask her to pay a little extra attention to certain areas of the home, and she is always flexible and happy to accommodate. Her prices are so reasonable, too. We have times we stick with her standard offering, but have also scaled up when needed. We highly recommend Simply Detailed!

They were extremely professional, responsive and provided excellent service. We use them for a deep…read moreclean on our house to prepare for putting our house on sale and they truly did an immaculate job. I would use 10 out of 10 times highly recommend!!!