Love these guys‼ Friendly, efficient and always available to…read morehelp Reasonable and on time Felt that they were a great value Did exactly as we asked Went above and beyond

We hired Muscle Movers for a local in-town move. The move itself was fine. The crew handled the job…read moreaccurately. They got everything from point A to point B without major problems. I paid by Zelle through our bank and received confirmation texts from the bank that the transfer had been sent. Within three minutes of completing the transaction I received a phone call from someone at the moving company. From the first moment the tone was aggressive and accusatory. He insisted the payment had not come through and said I would need to provide a debit card instead. I explained that the money had already left our account and sent the bank confirmation texts, including the initial authorization prompt. He then told me that the bank does not send texts. He continued in the same manner. I provided a reference number. He still continued. Only after I sent a screenshot from the bank app showing the funds had been withdrawn and the payment was processing did he calm down. I understand a small business needs to confirm that payment has cleared. The immediate assumption of bad faith and the persistently rude manner, even after multiple forms of proof were provided, were unnecessary and unprofessional. The moving work was acceptable. The handling of this follow-up call was not.

They responded so quickly to a request for a quote. Stephen was great to work with. Sebastian…read moreMoving completed the move from a one bedroom apartment to a two bedroom apartment in the same complex. The finished early, took great care in handling our furniture. Would highly recommended then and the price was outstanding.

On time, polite, efficient, careful, quote was spot on. Packed a pod in short order. Will…read moredefinitely use them for the unpack.

Punctual, professional, and a fair price. What more could you ask for in a mover?read more

Zach and his team were absolutely amazing with our relocation move. All the guys were super…read morefriendly, quick, and very helpful with everything. I highly recommend them!!

Outstanding moving company! I was given a price range, $800-$1200, which is not easy in a move,…read moreand our ending bill was $850. They came with 4 strong workers, who worked non stop and handled our items with great care. They even put our beds together for us. We were very pleased and grateful for this wonderful company.

I used movers direct to move me 130 miles away in Georgia. To say it was a 5 star move is an…read moreunderstatement. The worst thing on the whole move was a container of cinnamon opened up and spilled on the other dishes in the box. They were insanely detailed wrapping and packing everything so carefully . I've moved three time in my life and this is the best one yet. Such professionalism and care for my whole house. Thanks to Christy and her team !! I'm super picky and this was easy

Thanks, Kristy, for sending a great crew for my move. James…read morewas a calculated professional lead, directing a crew of four to move hefty, labor-intensive commercial kitchen equipment. The whole crew was kind, polite, and had good attitudes. They listened to all my concerns regarding fragile equipment and handled everything with care and professionalism. I was on a time crunch, and the guys worked independently, wasting no time to finish my project within my schedule and budget. The completed project was a stress reliever to declutter for a real estate sale. I

Kutler & crew (Daniel, Nick, & Bryson) were the utmost professionals and handled our move…read morecarefully, on-time, and according to the plan we worked out together beforehand. I've moved cross-country, across this big state, and this time was across town. These guys were so helpful and thorough that it made moving day much less stressful. They did not have perfect conditions. Several dogs, us, our chatty kiddo, rain & thunder, steep driveways, lots of stairs, they handled it all with care and ease. A thing that I didn't think about until after working with another crew recently was the crew's ability to cooperate and get along with one another. They do and it made a huge difference in the mood and attitude of the experience. I knew that we were in good hands when they jumped out of the trucks, introduced themselves, and started stretching like they are getting ready to go into a big game! The moving crew was very communicative, let us know when they were moving to a different room or task, and asked just the right amount of questions about our preferences, sequencing, and the locations for furniture and boxes. I recommend hiring MM&M with confidence. I will again and I'll recommend them to friends and family who need help. I wish I could get these guys on all of my projects!

Wonderful experience both times! Repeat customer! Danyul, Bryson & Nolan are hardworking, polite…read moreand will do anything you need! I can't recommend them enough. There was another young man who helped but I don't remember his name. They moved me into my rental home 2 years ago and into my dream home this year. I'm so grateful to share this experience with them. Thank you for reducing the stress of moving.

COOKEVILLE/ CROSSVILLE is where they came from; this was not a crew from Chattanooga…read more I have never left a negative review due to believing ppl generally do the best they can & we all have bad days; however this is a warning if you care at all about your things. When I called for my estimate I repeated several times how heavy my things are; even mentioned that everyone who has ever moved me says it's the heaviest they've ever moved. So when my 2 men show up my size my heart sank, but I thought some of the strongest men I've known weren't very big; however these guys were also very young & clearly inexperienced. I decided I would just have to help & maybe this will prevent mishaps. For the 2 largest items I suggest they take out the drawers to decrease the weight; they told me they didn't need to; I mentioned everyone else has taken the drawers out; he said they didn't need to. They barely got the dresser out (wall is pictured) drawers are easily close to half the weight of this dresser. Eventually they became concerned about the weight of my buffet & called 2 more men changing my rate from $165 to $265, but ok if that's what we need to get there. Again I suggest removing the drawers on the buffets; but nope they know what they're doing. In the end a 6 foot Christmas Nutcracker was broken (no pics because they offered to dump it) my antique vanity, I'll say came apart because they told me how I can glue it back (smh) & broke the slab of TN marble that went on the vanity (pictured). While making the damage report they kept asking for the make & date..clearly no knowledge of how valuable antiques are & why they are valuable (impossible to replace) but according to them they're going to find me another piece of TN marble & the pulled apart bottom half was on me to repair (smh). In the end my buffet did not make up to my new place and they're solution to this was delivering it to anyone I could find OR they will SALE it for me and give me the $. Imagine something dear to you just pretty much being taken away, but what could I do. The buffet is what I used for my largest TV so I ask if we can get 1 of the tables we'd already put in my storage unit to set the TV on & they said yes. I didn't go to my storage unit to watch what they were doing, but when I went to put something in there later I see they have now put a very heavy chair partially on the only part of this antique vanity they haven't broken (top half) and the leg of this chair is running through my box spring (pics). I put the heavy chair in the storage unit myself due to wanting to make sure it didn't damage other items & damn if they didn't do it after all. So in the end I have all these damaged items & the bed they kept saying they we're going to put together for me to sleep on did not get put together; maybe this was due to my time running out, but overhearing the team lead telling them to slow down & quit being so fast made me think I was good on time. I was told I'd be compensated for the damage & the price over all was reduced a little. The guys were super nice until everything really went left; I'm not angry at them personally; in fact they would have to admit I was a very good sport saying repeatedly "I don't love anything that can't love me back". This crew were just clearly not the 4 men & a truck for this job.

Very polite, considerate and on the ball team. From the first time I called them to the packing,…read moreloading and delivery of our household goods we were pleased and impressed. This job required three 26' trucks and team of six. Highly recommend this company in the Chattanooga area.