First word that comes to mind when I think of this store is HUGE! Honestly just stopped in to check…read moreit out. I've driven by it numerous times since it opened last year and never entered before. I saw several clearance signs which always draw me in. To my surprise though they were all 25% off. That's a sale, not clearance. We have been looking for lamp shades and they have quite a selection. Four aisles full! No purchase today but I'm sure we'll be back. Ok store, just not overly impressed. 2023-40

Imagine if the Christmas tree store, and Home goods got together and had a baby. Well, At Home…read morewould be exactly what the baby would look like. This store is huge and almost set up like a warehouse. So many items to look through. I would find it hard to come here, and not see something you wouldn't like. My visit on this occasion, was for some ideas for pictures for a remodel I'm doing. They have a plethora of pictures, and other hanging wall treatments to choose from. I will becoming again.

One of a kind, refurbished and new pieces. This family, locally owned store is incredible. The…read moreowners are kind, friendly and ready to answer any questions you may have. From lighting, to pillows, hutches, dressers, seating, etc. Each piece you walk by you fall in love with. It's hard to pick one piece you think is better than the rest because they are all so beautiful. Pretty soon, Inspirit Buffalo will be holding crafting classes. I cannot wait to sign up and learn from the best!

So this HG is huge. Made bigger by being connected to a TJ Maxx on the other side. But the…read moreselection here of Home Goods is far larger than a regular TJ's or Marshall's. You can get endless pillows. or right now all sorts of things for the garden and gardening. There's an endless supply of pots and pans in all price points, shapes and sizes to choose from. They have a very large seasonal department here which changes pretty much every 6 to 8 weeks. It's usually worth a quick perusal. I've only been here twice since Covid started but most recently it wasn't too crowded in line to check out wasn't too long. Masks aren't required here so wear your own to keep safe. Update 151 2021

I Loved this store !! I was expecting a store with…read moreoverpriced crap !! That, it was not. We were looking for some affordable artwork for our poor, empty walls in our house. I found a few I loved , so we got them. Such cute furniture for indoors & outdoors. If I had the money & the space, I would've bought SO much stuff. I got a SNOOPY sheet set & a comfy SNOOPY throw blanket . I found some other great "cooling" sheets, that we got. The store was very busy & the lines went all the way into the isle at TJ Maxx, but it went pretty fast. I love the system they have, by lighting up on the monitor what register is free to go to & announcing it. That's very cool & convenient. I will be coming back to this store for "whatever". Lol I liked it a lot !!

Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

Great store we bought a area rug beautiful. Lots to look at. Great customer service.,,,read more

Needed to replace my worn out couch, the springs had sprung so I stopped in to give this place a…read moretry. I love the fact that there was no pressure sales and the associate that I worked with was really friendly and helpful. I lounged, I sat. I lounged some more on chairs, sofas, love seats until I finally found the one for me. The sales experience was great I'm definitely going to update once the furniture arrives.

A little bit turned off about how they run their business. Returning communication in any way at…read moreall is bare minimum and that's definitely not something they do.

Jake was very knowledgeable in helping me find the right plants for my van. He took the time to…read morerepot some Golden Pothos into my hanging pots. He even took the time to educate me on the proper watering for the plants which I clearly overwatered the last batch. I'm so glad to have found this place on the road so I could bring some green and life back into my van while traveling.