The staff is very friendly and the service is great. The shoes are very good and comfortable.read more

These guys are great. Sam and the boys are the best at fitting boots and making any adjustments you…read moremay need. Highly recommend. Kevin

I've been shopping at Lululemon for years--basically since they first began opening retail…read morestores--and I have to say, the Whistler Village location consistently delivers the best service. The team here really sets the gold standard and should train the Lululemon stores in the United States! Every employee strikes the perfect balance between being friendly, helpful, and professional without ever crossing into being pushy or overbearing. While most Lululemon locations have friendly staff, sometimes it can feel overwhelming to be constantly approached while shopping. At this store, the employees do a fantastic job of explaining products, highlighting features, and checking in periodically, all while giving you the perfect amount of space to browse on your own. Shopping here is always a wonderful experience, and I can't recommend this location enough!

Lululemon athletica is located in whistler village right outside of the Hilton hotel. Their store…read morefront is very large and has two entrances. They have a large men's and women's section (half and half) with the cashier in the middle of the store. I came here on Boxing Day. They had racks and racks of men's and women's clothing. They even had some accessory items on sale as well. For women they had lots of leggings, a couple skirts and shorts, tank top shirts, and jackets. It was a combination of items, but I ended up getting mostly leggings. The prices ranged from $35 and up. The leggings were around $65 each. Pretty much around 50% off or so for most items. I also got a gym bag that was super cute and a jacket. I really liked that they had whistler apparel and hats. The prices were rather high. $58 for women's shirts and $84 for men's shirts with the whistler design. Wish that the price was cheaper because I would've loved to have purchased that since it is great quality. The staff were very nice even though the store was pretty crazy and the line to pay went by quickly.

Went on vacation to visit British Columbia. On September 1st, 2025. I went up to Whistler for a day…read moretrip, and stopped by the North Face store to pick up a new hoodie. Ended up getting two because of Liam. He was super cool, and made sure I found what I needed.

I love The North Face products. I own a sleeping bag made by them…read more I was looking for muscle shirts and t-shirts in XXL - and to continue the trend - The North Face carries absolutely none of their t-shirts and muscle shirts in size XXL. I asked if it was illegal to carry XXL muscle and t-shirts in size XXL in Whistler (as almost every shop I went into had none). They shrugged and said they did not know why. I asked them to pass on to management that they need to carry XXL sizes. Who knows if they actually will. I did find one North Face polo in a XXL in blue - which I bought. That saved them from a 2 star rating!

Worst Experience Ever I purchased a $1,300 jacket for my son…read moreon January 2, 2026. Within just a couple of days, the zipper began jamming intermittently, and on Jan 7, 2026 when I brought it into the store, it jammed several times while I was there, clearly demonstrating that the issue was real and ongoing. Given the price and the fact that the jacket was obviously defective, I expected a straightforward exchange. Instead, I was told that under no circumstances would the store exchange the jacket for the same model. The only solution offered was to ship it to the manufacturer for repair and return it in approximately three weeks. This is completely unacceptable, especially since we are currently in the middle of a ski trip and the jacket was purchased specifically for this purpose. The associates assisting me were Chi Yiu and Jenn. When I asked to speak with a manager, I was told none was available. I then requested the manager's contact information, which they refused to provide. The company advertises a lifetime warranty, yet when a $1,300 jacket turns out to be defective almost immediately, they refuse to do the right thing and replace it. Instead, they attempted to blame the issue on how the zipper was being handled, suggesting it needs to be treated "in a specific, gentle way" to avoid jamming. This explanation is unreasonable. I own jackets that cost a fraction of this price and have never experienced zipper issues. This company, this specific store, and their products are grossly overpriced for the poor quality they provide and fail to stand behind their products. Selling a defective item at this price point and refusing a simple exchange is unacceptable.

I've bought many things a this store. Excellent quality items…read more I find the staff and owner are consistently professional but snotty, not warm or welcoming. I've had small issues with items and they will not assist with warranty. Even with a Life time warranty on a $500 jacket two years later she said, well you've worn it a lot.... And handed me a brochure and recommended that I look for a seamstress. Same story today with the sales lady cutting me off, not listening, and telling me to go home and check the website about a product. I'd not go back, but I love the product line. It's smart and wears well and is high performance. Don't expect discounts.

Phenomenal and supportive staff. I was looking around and staff made a recommendation on some…read moreintimate wear. Best clothing purchase I've ever made. I appreciated how approachable and understanding the staff were. They have a large selection with value for your money.

Stopped in here to buy a swimsuit to use at the hotel swimming pool…read more I needed on in XXL - they had only one in the entire store in that size, so I was forced to go with that if I wanted to hit the pool. The temperature that day outside was in the upper 80's (F.) and apparently this store has no air conditioning - it was absolutely stifling inside. I could not get out the door fast enough! Staff was very helpful.

Ben helped us out and was really great. found what we needed. Got a rain waterproof jacket for…read moreriding. 30% off sale so great product for the price!

Great service, especially from Carlos. He helped me find my new jacket for the season!read more

This kills me to write this, it really does, but I have to be honest, right? I hate the "concept"…read moreof this store. I see it and it says "Disney World " to me. It just seems over the top. It is a fairly new shop that sells... sports and leisure accessories? I guess that is how I would put it. The website says it sells "clothing and accessories for all aspects of Whistler life." Hmmm...they aren't going to be able to fit much clothing in a store that size. However, I had a fair amount of money left over on my discount gift card this year. (Every year WB offers pass holders an opportunity to purchase a $500 GC at a 20 percent discount.) I wanted to spend it, and the Go Pro I wanted was transferred to this store from the Can-Ski. Using this left over gift card money was going to make this item significantly less expensive. So, I was going to The Provisioner, if that is where they were selling it. I really can't say I looked around much, but they did have some interesting bags there. I didn't care for the hats, which looked very "Robert Redford" to me, but then again, what do I know about men's hats? I will say that I have always admired the layout of the store. With large windows and a lot the merchandise on shelves facing out, it is a good design for a small space. I got assistance from the same man who sold me a jacket at Showcase earlier in the season. I believe his name tag said Jyr. I don't think he usually works at this store, because he had to check on whether they accepted gift cards, but he is really a good salesperson. He Is pleasant and friendly. (Really, one of the top people at Showcase, IMO). He told me about the features of the two models I was looking at buying, and I took his suggestion on which one to purchase. I really wanted the camera more to take still photos because my hands are bad in the cold (they get numb). I am very reluctant to take out my phone unless it it fairly warm. Maybe I will decide to do more with it, but at least I can get some pictures of the powder next season. :) In any case, I have to admit it was a good retail experience. So, even if I don't love the idea of the store, I suppose I have to be "a fan".

This Patagonia is located in the same retail complex as the IGA grocery store in Whistler…read more I really like Patagonia clothing, as well as their commitment to the environment. However, I can't give this store more than 3 stars. While they have nice clothing - at the time I visited, they carried absolutely ZERO anything in size XXL. I wanted to buy some muscle shirts and t-shirts. Everything they carry is in size small and medium.

The manager should switch careers! Our friend purchased us two matching sweaters as a gift for our…read morearrival. We loved them, but mine was a bit to small. We went back to return a few days later and were denied. If you don't keep a hard copy of the receipt,your S.O.L.!!! The sales woman remembers our friend as we walk in, but manager says no!! We had the same credit card and online bank statement of purchase. I would of exchanged but no inventory of an xxl. They are not affiliated with the real Patagonia stores. This store is owned and operated by Vail corporation.

I visited this shop over New Year's weekend. The staff was friendly and knowledgeable, and their…read moreequipment was excellent. My wife said their ski boots were the most comfortable she'd ever worn! Also, they were nice enough to give me a refund on my rentals after I was sick and unable to use the skis they reserved for me. Honestly, by far the best experience I've ever had at a rental shop in Canada or otherwise.

Rented skis from these guys, they were friendly and quick. Good location right by the Whistler &…read moreBlackcomb lifts. They let you store you skis there overnight so you don't have to pay the hotel valet $, which is also very convenient. Check-in and check-out were pretty speedy.