Purchased countertop and cabinets for new kitchen . Dan was very helpful and gave us a lot of time…read moreand attention. Countertops installed by them without issue. I've been living with the cabinets and counter tops for approximately 6 weeks. I have not found any defects or flaws with any of it. They worked closely with Merry Buiders to get the job done smoothly. I would recommend this place

Don't waste your time with these people. My wife and I went here shopping for kitchen cabinets. We…read moregave them measurements and everything, they said they were going to send us a quote and estimate by email but they never did. Looks like they don't want our business.

Very happy with my countertop. The whole process from start to finish went very quickly. I am very…read moreimpressed!

My wife and I prefer to support local businesses. From first contact through installation of our…read morenew countertops, Steve was absolutely fantastic. The assistance he provided to help us decide on materials showed that he really knew his products, and patiently answered all of our questions. When he installed our new countertops, his attention to details, and expertise was first rate. We are extremely pleased that we chose Countertop Fabrication and recommend Steve without hesitation. Thanks, Steve!

My husband and I were very pleased with the quality of materials and the timely manner in which…read morethey were installed.

From the owner: Over 35 years as custom cabinet maker. Kitchen and bath installations across upstate New York…read more 5-star reviews on Thumbtack and Angi Leads/Home Advisor. Long track record of happy clients. I show up on time, communicate clearly, have an eye for detail and design, and am committed to making your vision become a reality

There's only one call you need to make: National Glass & Aluminum!…read more I don't write Google (or any other) reviews of any kind. Revealing to the public my satisfaction or dissatisfaction with products or services is simply not my style. And I tend to be skeptical when I see reviews that fall at the extreme end at either side of the spectrum. I promised myself that if/when the time came that I would offer a review, it would have to be for one phenomenal or horrendous business. So now I am about to pen my first review. We'd been having trouble with our shower sliding doors for months. My solution, much to my wife's ire, was to simply maneuver them back and forth by brute force. Well on Sunday (February 4, 2024) the doors would no longer budge. Seems that I had been pushing them so hard that the came off their tracks. And the top of the door unit popped out as well. Thankfully we have two other bathrooms so I wouldn't be left taking Monday's shower at Planet Fitness. We checked the internet for businesses that seemed to be equipped to handle repairs or, worst case scenario, install a whole new unit. One looked as good as the other, so we settled on National Glass & Aluminum. I emailed the establishment Sunday afternoon. I received a phone call mid-morning Monday requesting photos of the unit, my address and phone number. Scott arrived at about 2:00 pm that same day. A very personable and professional guy. He went upstairs to our master bedroom where the culprit was in residence. At this point I was expecting word that the unit was beyond repair and a replacement would cost me thousands. After taking a good look at the unit, which again, I thought was on life support. Scott said, "no problem, I can fix it." About 15 minutes later Scott returned telling me the job was done. I went upstairs and the doors worked as good as new (better). The price? Well beyond reasonable. Impressive, to say the least! Trust me, folks, National is the real deal. If you need any work or product that involves their products or services, don't waste your time with a google search. There's only one call you need to make: National Glass & Aluminum!

I guess I technically don't know much about this business except they schedule and then don't show…read more Then they tell you there was an error entering the appointment in the computer and promised to be there the following day. They never showed twice, never bothered to call. Ridiculous.

Kathryn worked with me last minute because I didn't realize an appointment was necessary. She still…read moretook her time and explain everything to me. She is extremely knowledgeable and told me things to look for even if I look at other shops. Although I didn't end up purchasing through here, I would recommend!

I paid for countertops 10 months ago. Kitchen Reno began in mid August 2021. We had major delays…read morewaiting for cabinets but Kitchen Stone Design never came through with cabinets. My contractor says he's been working with them for years and they were always great. They took the money and never delivered quartz countertops. Tried to reach them for months before we finally gave up. Today is March 25, 2022 ... with any luck I'll have countertops in two weeks. After stringing us along for MONTHS, It looks like Kitchen Stone Design is out of business.

Great service and happy with our changes, done on schedule and looks great…read more We recommend this business.

I stopped by the show room to check it out this past October…read more After about 30 minutes, someone approached to see if I was in need of help. Mind you, there were at least 4 other people in the showroom when I arrived: no acknowledgement of my presence. After discussion and Q&A, I set up an appointment for the person to come to my house and see the space, answer more questions, take some measurements; that was 11/12 2025. It has been 6 months, with no follow up. At all. from anyone, in any form.

If you love your money and your health, do not work with this man!…read moreExactly three months ago, we started working with Lucky from Capital Kitchen and Granite to install our kitchen cabinets, granite and renew our installations. This person was recommended to us by someone we trust. Three months have passed and the kitchen is still under construction and as if this was not enough, he damaged my kitchen cabinets. He installed the marbles and cabinets incorrectly and never agreed to correct his mistakes. We are now left with an unfinished and broken kitchen and an incorrectly and incompletely installed marble. He was not sensitive about compensating for his mistakes. We have not yet received our money back. I am doing my duty as a human being I warn against this person. Stay away!

Nightmare experience with them. Stay away. At this point its been close to 1 year with no sign of…read morefinishing. They have pressured us to pay the amount owed in full, and have not finished half the project. Everything they have done is poor quality. I am trying to get part of my money back through the court with them now, but need to let others know to stay away.