I was kind of in a panic when the police took me away from the target parking lot. I didn't know…read morehow long I would be is gone and I was certain my car would be towed after a few days and put in an impound lot. I called iron shark and they got right on it. Within a half hour my car had been towed to my house in property stowed. Greed job iron shark.

From the owner: Ironshark Tow & Transport, LLC is a tow truck and wrecker service provider that cares. When you…read morework with us, you're not just a number. We strive to deliver an exceptional experience from start to finish and will do all we can to ensure your satisfaction. Whether you need towing or roadside assistance, we're more than happy to help you. No one likes to call a tow truck, but we hope we can turn even the most painful experience into a more positive one for you. We tow tractor-trailers, motorhomes, cars, buses, and more--you name it, we tow it. When you need towing or roadside assistance, reach out to Ironshark Tow & Transport, LLC. We'll hook you up!

My advice is to STAY AWAY from Capital Towing. They will tell you whatever you want to hear, so…read morelong as they get "the booking". I had a flat tire on my motorcycle, called them as they "were local" to where I was with my flat. They originally told me they'd be there in 30 minutes or less, happy to take the payment and then I waited. Got a call from "the driver" in 10 minutes, said he'd be there in 20 minutes, so I thought "ok that's 30 minutes, cool". But 40 minutes later, no show. So I called and was assured they'd be there in 5-10 minutes. 20 minutes later, still no show. I call and hear "oh sorry they had to go to an emergency". Well kind of thought I had my own emergency, so clearly I'm less important or just not important enough to call and say "hey sorry this came up and we'll be late". When the driver did show up (an hour and 20 minutes later), he didn't speak English, couldn't get the motorcycle wheel adaptor to work (he didn't appear to know how it worked). Driving to the motorcycle dealer he was trying to watch (I kid you not), a soccer game on his phone while he drove. When I called back to complain, it fell on deaf ears. So take my experience as a warning. This is not a quality operation. Even though they seem so friendly when you call asking for help.

One of the best tow companies in the valley they have great customer service, friendly driver. I…read morecouldn't imagine they got trained by the best whoever is the trainer.

This morning I contacted Capital Towing LLC in Harlington, TX to tow my Jeep to a local dealership…read morealso in Weslaco TX as I was in a horrible mess.  They sent me an invoice (upfront) and I paid my bill for services as they charge in advance which I thought was strange but I trusted them.  I was in contact with the business by phone and driver by phone and text message. We spoke over the phone and messaged several times.  I waited for the driver at the entrance.  There is a $2.00 fee to enter the parking lot.  I never saw the driver or flatbed tow truck.  I repeat, I was in contact with the driver by phone and text message multiple times. I called the company when the driver failed to show up and they claim they cancelled the tow because of the $2.00 fee to enter the parking lot. I waited at the gate and would have paid the $2.00 or re-embursed the driver the $2.00. I certainly was not going to make a huge deal for 2 bucks. But I never saw a flatbed tow truck and they never called me even though we spoke previously several times.  I had to call the company and they told me they cancelled the tow and my $169.95 charge was non-refundable.  I explained I never saw the driver and was at the gate watching for him.  They basically said "too bad" and he's already been rerouted for a different pickup.  I even texted with the driver but then my calls wouldn't go through.  I assume he blocked me.  Understand, I was not rude. They claim its over the $2.00 charge to enter the parking lot I would have definitely paid and was there to pay. It's not right to charge for a service you don't preform and refuse to refund the clients money. I trusted them in good faith to preform a service I paid for in its entirety upfront. They cancelled the agreement, (not me) and refused to credit me back my money claiming they there is a "no refund" policy. I'd never consider using these scumbags in the future under any circumstance. ADDITIONAL INFO: I called another local towing company (Steel Towing) and they were there within 20 minutes. He charged me after the Jeep was delivered to the Jeep service dept before he unloaded. He sent a pic of the Jeep on his truck and another when dropped off at the dealership. And the final charge was considerably less. FANTASTIC SERVICE.

I wanted to give a shout out to Abel at Capitol Towing and his team for helping me when I had a…read moreflat tire on a very dangerous part of the expressway. They made sure I was safe and took great care in my car. Rather then risking break off a pin head where the thread was gone they towed it for me in their flat bed to where I wanted it repaired. They showed up shortly after being notified by my roadside assistance. If I needed a tow I would use them again.

Had my truck back on the road in no-time! Price was great, too! I'll keep you in mind for road…read moreservice as well!

From the owner: Truck/Trailer Repair, Heavy Equipment Repair, Truck Washing, Fleet Maintenance, Hydraulic/Pneumatic…read moreRepair, Engine Overhauls, Transmissions, Etc.