I had been struggling with mental health issues for years but always found psychiatrists intimidating so I never sought out medicine. But after an amazingly personal appointment that ran for almost an hour the doctor and I were able to come to a conclusion on what would be best for me! A month later and I'm truthfully feeling better than I have in years. I can't thank evolve Psychiatry enough! read more

Dr Bajpayi gets 5 stars, as do the therapists. However, the staff, especially the office manager, Jon, are the worst. Jon is also rude, crude, and I have witnessed him staring at and stalking behind young teen women. Dr. B needs to fire him and make huge changes to the staff before I'd feel comfortable with steering anyone to the practice. read more

Thank you for helping me through a hard time and opening my eyes to a new perspective of life. Finally found someone who listens to what I am feeling and helping me be the person I always wanted to be. read more

Dr B is great with my daughter; not only has hepled is immensely manage her adhd but he always asks how's she's doing in school . She also loves coming in and talking to Ariana! read more

I tried to sign up for an appointment online on my phone and computer and the form wouldn't take my Photo ID or Insurance card as they were too big (?) After calls for help, the staff were very nice but no help. In the end, I couldn't download it on either my phone or computer so I gave up. If you're not having a nervous breakdown, you certainly will be after trying to fill in these forms, which wanted your life story from birth, which I am quite happy to give. Not everyone is computer literate, I thought I was, but obviously not! I'm looking elsewhere. read more

Dr. Bajpayi is a caring and dedicated doctor. I am truly grateful to him for his help. The staff are friendly and professional. I strongly recommend Dr. Bajpayi and Evolve Psychiatry. read more

Honestly upset they have 2.5 stars on yelp, they don't even deserve that high of an overall rating. If it is possible to give negative stars, I would. The front office staff is so extremely rude and have no clue what they are doing. Yesterday I was sent the wrong link twice and waiting in the wrong "waiting room" for my telemedicine appointment for an HOUR before they sent me the correct link. Today I go in for my therapy appointment that I had, the front desk did not put me into the schedule after confirming the appointment with my mother. Instead of calling me up to the desk to tell me I wasn't on the schedule, I waited for 29 minutes until my doctor called someone else in. I said "was no one gonna tell me that I'm not on the schedule? I've been here for 20 minutes you have my name on your sheet" and the woman's response was "the phones have been really busy" which I then responded with, "I'm physically here in your office WAITING TO SEE A THERAPIST!!!" After yesterday the same woman answered my call and immediately said "evolve please hold" and continued to have me on hold for 5 minutes until I was tired of waiting and hung up. They have NO idea that they are working for an office for people with MENTAL illnesses, I'm a young woman who is coming to you for HELP. I scream-cried at the manager today and he had absolutely nothing to say besides "I need to look into it", unacceptable. It's also the SECOND time this happened to me, the first time was about 2 years ago. I'm so sorry to the amazing doctors that work there because their office staff is losing them clients, and now people like me have to find new therapists and psychiatrists to click with and if you've tried this before, it's hard to find the one. I wish they would get new staff so I can finally speak to Ariana who is literally a saving grace for me. But they took her away from me by being incompetent. At this point it isn't accidents anymore, it's pure stupidity. If you didn't get the hint, I do nottttt recommend going here and if you hear anyone talking about coming here, tell them look somewhere else if they actually wanna be cared for. read more

Evolve Psychiatry - I was not able to say one word before being put on hold - Psychiatrists Near Me - Massapequa, New York

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This practice is very clean and nice. The psychiatrists themselves are very helpful and there for you. Would recommend!

Dont waste your time here. Had to pay a $50 copay just to have a 1 minute tele-session. Office staff seems very unorganized. The "office manager" if that's what you want to call him is very unprofessional and lacks good speaking and communication skills. Not sure how he qualified for that job. They also bribe their patients with Starbucks gift cards just so they could get you to write good reviews for them. read more

I have been a patient at this practice for a couple of months now and they are completely mishandling their patients under the stress of covid. I am on medication that is crucial for my mental health and stability, and they won't respond to texts or calls about refilling my prescription even though my doctor told me she would refill it when I was there for my appointment 2 weeks ago. Do NOT give these people your money. read more

I am a therapist that was working with a client that was being seen by Dr. Sanchez at Evolve. She was in crisis and needed to be hospitalized. From Monday of that week, she called everyday and I left three messages making clear what the situation was. Neither of us ever got a call back so she made an appt. to be seen in person on Saturday of that week. She was told that she would be contacted on Monday by John Esposito, the office manager, to give her referrals for hospitals. I called twice that day and she called four times before she finally reached him at about 5 pm....Disgraceful and unprofessional!!!!!! When she was finally hospitalized, her doctors said that the medications she was on were completely ineffective.!!! read more

I was able to come in for a in person appointment and met with Dr. Gotkhberg. The waiting was minimal and she understood me very quickly. The office is run very well by all staff members. We made important changes to meds and made me feel very secure in her suggestions. I will definitely be returning for my upcoming appointments. read more

Amazing staff, my psychiatrist (Dr. Katie Madlen) is amazing. Beautiful view from the office as well, I always feel so calm when I come here. read more

Found the practice to be very helpful for my daughter. Doctors and therapist all under one roof. Kind support staff

First time here, but the workers were kind and knowledgeable. The facility is clean and couldn't ask for a better spot!

Normally I don't like doctors but I have seen tremendous improvements in myself over the time I'm seeing him

Super nice and relaxing atmosphere. Very helpful and approachable staff. Makes you feel very comfortable and welcomed. Very nice

I've been a patient for over 3 years and feel the care and treatment of Dr. B and staff are exceptional. With my work schedule I have very difficult hours but the office always seems to find a way to be accommodating. I have referred the practice to a friend for her daughter and she's very happy with Evolve Psychiatry as well. read more

The doctors and therapists are AMAZING, compassionate, and knowledgeable, but it's nearly impossible to get through the voice-mail and answering service red tape when there is a need for urgent care or simply a return phone call from your practitioner. Especially if there is a clerical or other error with regard to a prescription. I don't think it's intentional but it's very frustrating and my disabled son cannot continue to suffer due to this disconnect (literally) with the phone, messaging system etc. So as much as I really love the practitioners I am in the process of researching another place to send my child. The mental health system in NY and especially in Nassau County is in dire need of not reform but complete overhaul. It is very much systemic. But we need to do what is best for our children and this high turnover, communication issues, nit answering calls, mixed messaging... it's really a disservice to clients and takes away from the compassionate care these doctors are capable of giving to their vulnerable patients. read more

Katie does a phenomenal job with understanding the issues at hand and addressing them immediately. Although we're very new to this practice, I feel more informed, comfortable, and equipt to handle our situation. Thank you for helping us evolve read more

Extremely unprofessional. I recently moved to a new city and needed a refill of my medication. I called them early in the morning and asked for the refill, and they said they would notify me when it was refilled. Hours went by and I received no such medication. I called again, and they told me they don't know if the doctor would have time to refill it. I don't understand how a doctor could not find time in his schedule to simply authorize an emergency refill for a patient. It is now past the end of business hours and I will have to spend an uncertain amount of time without the medication I need to function in everyday life. Words cannot convey the incompetence of this clinic. read more

Waste of my time! Saw the nurse practitioner to review the meds I was prescribed by another doctor because I was having trouble. She was incredibly insensitive and rude. At one point asked me if I was joking and if I was kidding around with her. Just what some with mental health problems wants to hear when you are asking for help. Walked out in a near panic attack and will never go back. Shame on you. read more

Very pleasant staff , outstanding front desk help and understanding, DRs are exceptional very professional.. atmosphere is very friendly and clean read more

We had an in person appointment. Very soothing atmosphere, we were taken care of quickly and thoroughly. Easy to get an appointment.

Dr.B is a fantastic, caring, wonderful psychiatrist. I have had 5 psychiatrists over the past 19 years and he is, by far and away, the finest I have worked with. He is open to different types of treatments and I find him conservative with his prescription of medications. He has a wholistic approach and looks at my health overall. His office staff is friendly and always willing to help, it's not a huge office, not too noisy or crowded, just nice in general. I have recommended him to both family and friends. Thanks and keep up the great work Dr. B and all the staff at Evolve! read more

I have been coming to Evolve Psychiatry for over a year. It always really easy to get an appointment and Dr. Sanchez is always helpful. He is patient and kind and makes it easy to get the help I need. read more

I've received TMS treatment on a daily basis (excluding weekends) since January 22 of this year. Thus far I've been treated in a professional and courteous manner, and they offer flexible hours with which the treatment can be conducted. read more

The therpaists are fantastic the office structure is horrendous. They have one working number for 3 floors. That number only rings twice then is outsourced to another country in Asia to take a message to give to the office staff that doesnt pick up the phone. So when the psychistrist sends the wrong medication you call massepequa it rings twice, then goes back to a voicemail, then rings again twice, is ignored goes to Asia, then the person from Asia calls massepequa to give them a message to call me back. Of course, they dont answer, so a message is left on a massepequa voicemail that a client has an issue. Hopefully at that point the messenger from Asia gave the message correctly, however they still wont call because the message takes two days to get and they dont always check messages. I am about to leave evolve if things dont change. I will take this down when i get a working number to Evolve and you prioritize client interactions above the monetary savings and subsequent client frustrations brought on by your office and outdourcing model. Some of us have anxiety, stress and issues as it is, lets try to mitigate them rather than save a few dollars at the expense of the very thing your are helping us with. OUR MENTAL HEALTH read more

If I could put 0 stars I would! SAVE YOUR TIME AND DO NOT GO HERE! I suffer from debilitating treatment resistant depression. My psychiatrist highly recommended TMS therapy. I made an appointment with Evolve because they have a Brainsway TMs machine. I was forced to take a urine drug test and waited over 30 minutes for the psychiatrist on duty because he was late. After discussing my history, that MY psychiatrist was recommending TMS for me and that I am NOT going to go on any medications, the psychiatrist recommended a "new" medication on the market for a trial. I insisted I do not want to be on meds being that 1/2 the meds don't work and 1/2 I'm allergic to and not knowing what these things do to you down the line...poison! Plus I will only take meds MY psychiatrist prescribed. I then receive a phone call from Leah who told me in order for my insurance to approve TMS she needed to submit dates of trials, names of meds, and milligrams. Mind you I've been on almost every medication and class psych meds since I was 18 (now 34). I emailed a link from Walgreens of my medication history on May 23, I have not heard 1 word for over a month. I decided to text the office (they NEVER answer the phone and do business via text). I shortly received a call from Leah stating that there was no information in the email. I asked her why I didn't receive any notification or call a month ago. With no apologies she just kept stating that she can't submit the claim without the medication trials. Thank you very much for letting me suffer another month. read more

I have been coming here for 5 years, and they have helped me so much. They know me on a personal level, and I truly believe they have my best interests at heart. In addition they are super flexible with scheduling and are able to meet in-person OR online! They're great. Definitely give this place a try. read more

I been seeing Dr.B for over a month and i can't tell you enough how great he is and so compassionate, very understand and so easy to talk to. The staff is amazing and always there to help. I highly recommend them. Thank you Dr. B for being there for me. This is the most comfortable that I have been in a long time. I have suffered all my life and since seeing Dr. B. I Feel like I am heading to the road towards a new happy life. read more

I feel personally responsible to inform anyone looking for help that this is not the place to get it. Marie Neptune is judgemental, lacks empathy and should not be practicing in this field. If you or your loved ones are searching for support, please keep looking. read more

These people are insensitive and disgusting to their patients. I ran out of my prescription and was never informed that they will only fill up to 4 days WITH a pending appointment. Then saying that it's in the paperwork, never received any kind of paperwork whatsoever. I actually just went through my entire text and email thread from them and nothing. I NEED to take my medication, obviously, it's why I take it. They did not care at all and did not do anything to help me get in sooner or see someone else that might be available sooner. I was seeing Marie. Not even sure what qualifications she has. She literally sat on her cell phone the entire time I was in the office with her in May 2018 looking up medications on the internet to decide what might be best for me. Oh, and the walls are so thin, you can hear every session that is going on. So I sat there and listening to a confidential counselling session while Marie googled what would be best for me. I have a psychology degree and studied the field for many many years. This place should be shut down. A joke. And maybe they could have let me know prior to my first appointment that I would be taking a drug test, not that it was an issue - just thought maybe some communication would have been swell. Again, a joke. read more