I am seeing Dr Bhandal who is part of Dr Pope pain clinic for my low back issues. I have been helped so much I can't express how great full I am. Dr Bhandal is a very good listener and he really good at getting the help I need. read more

Dr. Bhandal seems like a good pain doctor. Good rapport, good experience, lovely office, great on-site staff. The issue I have is they have no telephone in the office. The office staff use their personal cell phones and can only call out. They have a patient portal to email the doctor and staff, however they don't monitor the portal so if you email your doctor or staff you'll never get an answer. All calls have to go to a central switchboard which goes to someone who has no knowledge of the office or the people who work there. When calling the central switchboard there is an outgoing message which tells you to hang up and call different numbers for various reasons, repeating the numbers only once and very quickly. They cannot transfer your call and there's no way to telephone in to the actual office. I'm very nervous about getting a procedure done there and not being able to reach anyone, an exrience that is echoed in several of these reviews. I would be happy to come back evolve restorative if they would only get telephone service into their office! read more

Went here for L1 compression fracture complications. Received treatment and the treatment was successful. However, during the 2nd follow up phone appt, I received a phone call roughly 10 minutes before my scheduled appt, from Evolve from a young adult who proceeded to ask me 2 questions. Then hung up the phone. I expected a call back, as I thought maybe the call got dropped. No call back. At the time of my appt there was never a phone call. I waited for about an hour. NOTHING. Left for work 3 hrs later. I received a phone call then but at that time I was at work and couldn't talk. This was in Oct 2022. I left several messages on their voice-mail since nobody ever picks up. I told them I or my insurance should not get charged for a visit that never happened . Today is 2/23/23 and I still have not heard from them but have sent me a bill telling me to pay my Co payment and of course they charged my insurance for a visit that NEVER took place. I paid the bill in fear it would be sent to collections after 90 days. I still can not get a hold of anybody at their office and attempt to clear thus issue. I would not recommend their services to anybody. From feces smeard on their toilet seats, poor customer service, and very shady practices regarding billing, I would never go back here read more

Dr. Joseph C Rutledge is an excellent physician, highly skilled at what he does, yet informal with a good sense of repartee and attentiveness to the patient. I was impressed by the way he was able to listen to me on our first meeting. He conveyed understanding/ empathy which I have found to be rare among doctors who treat people with chronic illness. I have been working with him for nearly two months on treating a variety of pain syndromes in my body. I find his approach intelligent, conservative, proactive and effective. Evolve Restorative Center surprised me as it is situated in a lovely medical building. Architecturally, there is an immediate impression of a comfy clean prairie style house one would see somewhere in the midwest. The beautiful, of the setting, on a large pond with a nice walking trail around it, is part of the healing I experience in working with this doctor. I would not hesitate to recommend Dr. Rutledge to anyone who is seeking relief from chronic pain. The results I have garnered speak for themselves; in addition to decades overdue recommendations for safe ergonomic use of my body now that I have limiting injuries & life changing at home care -- I have experienced definite improvement in my quality of life. read more

dr pope is a fraud! he pumps his patients up on a high dose of opiods and then cuts you off out of nowhere. he is only about taking your money- if you have elderly parents pr grandparents beware!! he is not a "doctor". he is a scammer!!!!!! read more

My objective in writing this is to inform all yelp followers as to why I will not be coming back to the EVOLVE office. I've only seen Dr. Pope a couple of times (we recently moved to S.R. and were seeking follow up medical care for my spinal cord stimulator implant). Dr. Pope is filled with frenetic energy and flies into the patient room with his laptop, with rapid fire questions and does very little listening about who you are and what type of health issues you are dealing with. I'm not sure he understands chronic pain, although ironically, he is a "pain" doctor and is always ready to tell you how much experience he has in the field. (see his bio below) There is always a long wait to see Dr. Pope. However, I don't mind waiting for my doctors. I never have as long as when I get to see them, I feel that I am heard and that I feel that there is some compassion and attempt at rapport. When I got to the Sonoma office on June 10th, it was packed with patients. The long drive, plus the sitting and waiting for over an hour and a half to see the doctor, caused me to have a seizure when I was in the patient room. The attending nurse was very kind and did all she could to make me comfortable. My husband was there to bear witness that again Dr. Pope flew into the room with his laptop, sat down in a chair quite a distance away from me... and began rapid fire talking, basically ignoring the fact that he had a patient lying on the table who was just coming out of a seizure. I know that my health issues are complex. I have Functional Neurologic Disorder (FND), CRPS, neuropathy of the arm and leg and herniated disc issues, that the implant was supposed to address. This was supposed to be a simple appointment, because we needed him to give us a "pre-authorization" so that I could get my pain med Rx. ( Post-surgery I have been able to cut the dose in half which is great and I do hope to continue to wean off of the meds) Despite the fact that I already had the Rx in place from his NP from a week ago, (5mg tabs 3-4 x a day) he refused to honor her Rx for me and insisted that I get off the meds within one month based on a titration schedule that had not been discussed with me or my husband. Dr Pope did not ask my opinion, make eye contact, or even stand up and come over to where I was lying on the table. There was no concern shown about my physical or emotional state. Coming out of a seizure leaves me feeling disoriented, exhausted and in pain. This was not an appointment in which Dr. Pope should have decided to veto his NP's Rx for me, or set me on a titration schedule to get off pain meds at warp speed. I have just had surgery, made a major move and then had to move again, took a severe fall on my back, and been dealing with a lot of PTSD and chronic pain, as well as having seizures...2-3 times a week. His dictating this titration agenda was very traumatic to me, on top of everything else that I have been dealing with. I was so stressed after this appointment that Dr Pope's nurse and other patients saw me sobbing as we left. I have a lot of anxiety about seeing doctors in general, especially those who are not supportive or caring about each patient's unique needs. "Do No Harm". You may have heard of this physician's oath. Well, I was harmed on the 10th. I was mistreated and unheard. I know if I tried to explain my feelings to Dr. Pope, he would only grow defensive and shut down. I do not have any power here except to elect not to go back to see him, and thankfully, write this yelp so that I can help others in pain. My advice to anyone who has chronic illness, dual diagnosis, or any other complex health issues, is that Dr. Pope is not a good match for you, despite all of what he tells us is years of "pain management experience" read more

I have had the most Wonderful experience at Dr.Pope's pain center ... Charming staff .He is very knowledgeable and the visits are quick, helpful, friendly and very complete. I am really happy that I was referred to Dr.Pope **** he has helped me so much. It's a really nice office with a very helpful staff Thank Dr.Pope read more

This is a restatement of a previous review. Several reviews have been removed. The one star is for abysmal scheduling and staff support. Dr. Pope is an OK surgeon but the rest of the practice is simply impossible for someone in pain to deal with. read more

I like Dr Pope, and his medical assistant, the problem doesn't lie with them, the problem is his front office staff. He's the primary doctor with my current workman's comp case I have going. His front office staff misplaced my paperwork, and held up things for over a month now, HIS FRONT OFFICE AND BILLING PEOPLE NEED TO GET THEIR ACT TOGETHER, I HOPE YOU SEE THIS DOCTOR POPE read more

First, Let me share where I started. I have had back pain for 10+ years and it was debilitating. I was unable to stand for more than 15 minutes at a time and sleep was horrible. I tried CBD and it was a waste of money. I went to a surgeon in the area and he told me I was not a "surgical candidate." I felt like this was it. I had seen a few pain doctors in the past and I felt like no one listened to me! I am an individual and this means something. I reluctantly agreed to go and see him after my doctor suggested I give him a try. I am so happy I did!! Sam called me right away (I had to leave a message with a call center) and was scheduled during his lunch break to get me in, just a few days later. When I got there I waited for about 30 minutes, but was offered coffee and talked to a nice woman who told me he was worth the wait. I talked with him for about 20 minutes, and he did something I did not expect: he listened to me! And he actually looked at my MRI. We discussed what made me feel better and worse and diagnosed arthritis of my back. He recommended a back injection and I went to get it done-at Healdsburg. It was seamless! And I was pain free! I was able to get on a plane to see my family, which I was unable to do in nearly 5 years. The pain began to return about 2 months later and I went back to see him. He told my i was able to get a procedure called a RFA, where we could burn the nerves in my back. I had my procedure done at Healdsburg Hospital and it was easy. I had the procedure done and was able to drive myself to and from. And I was in the operating room less than 10 minutes! A kind nurse held my hand the entire time. Dr. Pope kept on asking me, "doing ok?" about a hundred times. Compared to how I hurt everyday before, this was easy. Why I was never offered this before, I don't know. I'm almost 7 months out and things are still great. My wife and I are doing things I haven't done in years. He is one of the best doctors I have ever had and all I can do is thank him, his office staff, and the hospital for being truly focused on PEOPLE. He will definitely get a post card wherever we go! read more

Today I went to see my girl Lia at Dr.Popes I can't tell you how wonderful and caring she is as a person ,today was possibly my best as a client those people are the most caring that I've ever had the pleasure of dealing with ,after years of chronic pain and a lot of prayers god put her in my life she has helped me beyond words and because of her help I can finally see a light at the end of a very dark tunnel she is my angel read more

Complete disregard for the fact that his geriatric patients don't want to sit in his uncomfortable chairs while the doctor is tragically late for the appointment. Also a totally ridiculous iPad intake strategy. The office girls are nice, however. read more

Don't expect any after care if you have a problem with a procedure he might perform, especially of done on a Friday. You're left on your own. Doesn't matter how much pain you're in. It's the weekend and no one available. read more

Dr Jason Pope is the most caring, knowledgeable and efficient doctor. My son and daughter drive me from Sacramento County to his office once a month for his pain management care. I couldn't find a competent doctor in the Sacramento Area with his skills and expertise. He came highly recommended and was able to diagnosed what was causing my chronic pain. The patients I've met during my office visits have nothing but praise for Dr. Pope. Yes, we make the long round trip each month because he's worth it read more

Our experience was not very good and we won't be going back. My husband's health is deteriorating because of the unbearable pain that he is in. He has some pain medication but it is not enough to be able to function in ADL, activities of daily living. He cannot get out of his chair or even lie down to rest. As his health is already poor due to CHF we do not want any surgery or spinal injections. He just wants to be made comfortable in the time he has left. He is in Palliative Care which no longer provides the medication to help relieve pain. This is why we went to Dr. Rutledge. But Dr. Rutledge immediately talked about tapering my husband down off his current dosage. The war on opiates has created a tremendous amount of suffering for pain patients. Our only other option would be to begin Hospice now. In order to do so we would have to have his heart device turned off which will certainly shorten his life. The pain is killing him now though. Our options are not very good and the Evolve Restorative Center was no help in this matter. read more

I highly recommend this Dr. Pope and his staff if you are having on going pain issues. I am a patient at his Lakeport Clinic and have been for sometime. My pain Provider Lia and her assistant Daniel treat me like I am family, I love them and cannot thank them enough. Anytime I have any issues I can count on them to help me. Recently they recommended for a Spinal cord trial and it changed my life. I went from being in constant pain, unable to do much of anything, to have literally little to no pain. I was able to enjoy my family. Thank you Dr. Pope, Lia and Daniel for everything! Your outta this world.. read more

I saw Dr Rutledge on Monday and the appointment went great, when I left I had a few issues that I needed to talk to him or even a nurse about, it is now Thursday and I've called every day and have not gotten a call back, I don't know what to do because Dr Rutledge is the only one who can solve my problem, I just need a call back ASAP... please contact me ASAP with a number I can call that reaches your office (not the call center) read more

I spoke to demaudis today. I work for an insurance company and every time I speak to Demauris he is very professional and respectful person. He calls in and he knows what he needs, he doesn't disrespect or rush. He is very patient with out process. Its always a great pleasure to speak to him. I just wanted to let the office manager know that I truly thank you for having such a great employee. read more

I have been a patient of Dr. Rutledge at the Revolve Restorative Center since last year. Although he seems to be knowledgeable enough, the office staff lacks follow through. In person, the medical staff is very nice and courteous, but I have been waiting over four months to hear back from the back office team regarding my treatment. I have tried to contact the doctor but haven't received a return call. I have had to call their office and do my own research on why things are taking so long. The last thing a patient wants to do while ill or in pain is do the medical staff's job for them. Each time I have called their office it is a machine. The problem is that you can't reach a live person AT ALL and it takes leaving several messages demanding a call back in order to get a response. I have been waiting for an approval for an injection and still have not heard back from anyone. This may or may not be an insurance issue, but the fact that I can't get any information To or From Dr. Rutledge is a problem in and of itself. The doctor also ordered physical therapy for me, but again there was no follow through. I went to the PT office to make the appointment and they said that they never got an order from Dr. Rutledge at all. Again, I called Dr. Rutledge's office and still till this day never heard back from them. I understand that once or twice something like this can happen, but it has been every time that I've called. No matter how "good" a doctor is with his patients, if his staff is not following through with basic customer service skills, the patient suffers in more ways than one. read more

My experiences with Dr. Rutledge, who practices with Dr. Pope, have been excellent. He is an intelligent, caring physician. He truly listened to my comments and questions about my history (CRPS) and then courses of treatment. We are working on a pain management plan together. read more

If it was possible i would give Evolve and both of their doctors zero stars but unfortunately it won't let me. I would not recommend going here even if you got paid to go. They show no compassion for their patients which is pretty sad, they are greedy and all about making money. They don't care if what they do helps you or not as long as they get paid. I wouldn't even refer my worst enemy to them. I don't trust them as far as I can throw them. They go behind your back and communicate with your other doctors without your verbal or signed consent. It is the wrong way to go about things especially if you want to keep your patients but i guess they really don't care about you or your privacy. read more

After 18 years of seeking relief for pain associated with a work related injury, I was at my wit's end. I have seen at a least 15 different doctors and numerous MRI SCANS. No one was able to help. My primary doctor sent me to another pain management Dr. It was a life changing visit. Dr Pope, a happy, nice and well educated doctor listened to me talk about my condition and let me finish. He gave me options for treatment, one being a neuro implant with an external trial. I decided to give it a try. After the first five minutes of the trial I knew it was a life changing moment. I now have the permanent device and went from being a 7 to 8 on the pain scale to a 1 to 2. My mind is clear and I have my life back. This doesn't fix the problem but it did stop the overwhelming pain. I thank Dr Pope every time I see him. So do my family. If you are in constant pain, make an appointment with doctor Pope. His staff and support group are equally as friendly as the Doctor. I hope he can help you get as much relief as possible. With less medication and the treatment I received, I'm enjoying life again. Thank you so much for your amazing work and support Keith read more

Dr. Pope is honestly the kindest doctor I have ever seen. He listened to me and validated my pain more then anyone has. I would highly recommend him to anyone! His office is clean and the all of his staff was very friendly. read more

Dr. Pope has relived me of so much pain. Yes he is always late, but if you're in pain he is worth the wait. I could barely walk before I saw Dr. Pope now I am running almost pain free. He manages your expectations pretty well and does try the hardest to find the best possible solution for you. He is super knowledgeable about all the new technologies in the field. It can be difficult working with the call center but I was very pleased with how much pain relief I have received. read more

Dr. Pope took exceptional care of me with my back pain & knee pain. We did several injections for my pain & I have to say he is the Best! He is very kind & compassionate & does his very best to ease your pain. I went to another group that Dr. Pope was affiliated with & had to see another Dr. there. That Dr did an epidural on my low back & I felt like I was being electrocuted since I also had a knee replacement done & when the needle was inserted into my back he hit the nerve that went down to my knee. I rose off the table & told him to STOP! I was told to Lay down because I was bending his needle. He had no compassion whatsoever! I found Dr. Pope again & explained to him what had happened to me. He apologized for the other Dr's mistake & assured me that he would make sure that Never happened to me again! Because he sincerely cares about his patients & the treatment they receive. If you are in pain, please go see Dr. Pope - I know he is the BEST!!! read more

I had a cervical epidural which created burning pain and felt like like I got the wind knocked out of me. They were very supportive telling me to sit up, helped me up so the medicine circulates. I felt like shit the next 3 days. I called Dr Rutledge the next day to ask if some things were normal. Especially that burning pain. He said "yes its a good thing even though it feels like a very bad thing. It means I hit the right spot". I always get insomnia from steroids, my body is super sensitive. He was willing to help. He called in some flexeril because He thought that would help more than the muscle relaxer I had. HE FOLLOWED UP WITH ME. He called me. He checked in on me SEVERAL TIMES. I never had a Dr. personally do this. I trust him fully. I know it was not his fault I felt shitty! I had one full day of a pain free neck. You have no idea how great that is after 20 years of chronic pain. It kinda shitty I was stuck at home with the stay at Home with Covid. But, not having pain for that day was heavenly. 5/5 stars, if I could give 10 I would. read more