6/18/26 I had a terrible day but when I got home to a very clean house I thought to myself Crystal…read moreKlear Cleaning is well worth the money. They're so thorough. I highly recommend them!

Communication with this cleaning service was excellent. The list of items to be cleaned for a move…read moreout at our investment property seemed very thorough. However, since I was home sick, my husband checked their work once completed. He wasn't satisfied with a few things and thought they weren't as thorough as you could have been. The kitchen floor was still dirty in front of the kitchen door and all he did was take a wet paper towel and clean it up. They did mention the kitchen floor being a laminate was difficult it is to clean, but on the other hand, clean water without a chemical and a paper towel did the job. Same thing with the kitchen counter - there was sticky residue from an adhesive countertop paper the tenant had used and my husband had to clean it off the edges. Crystal Klear did get the top stickiness off but didn't it go around to the edge to remove it. My husband cleaned that as well. Also splattered paint that was on the baseboards and also the toilet from the painter weren't addressed, and my husband just picked off the drips with his fingernail to clean it away. One more thing, there was a label on the tank part of a toilet that wasn't removed and just left there. Although specifically not mentioned in my directives, I would think that they would take that off when they cleaned. When I received an email asking how they did, I replied with everything above and I never received a response in return. Very disappointing that the communication was excellent before the job, but when I pointed out things after they were done, dead silence. I don't think I would use them again. Although our investment properties in Oswego are on the older side, I still expect attention to detail with a cleaning service to get the place ready for a new tenant.

The stars are for the great customer service, however, the cleaning people except one was not good…read more The first time I hired Kleanguru was to clean out my rental and told them it was a move out cleaning and there was only two bathrooms to clean plus a small kitchen and mop floors (only entry and going to laundry room and the kitchen) a very small space. I told them the place was just painted so no dusting required and carpet was cleaned professionally and that didn't need vacuuming either. The job was supposed to take 3-4 hours but it needed an additional hour to hour and half for her to finish everything. I will say the cleaner was a nice lady and didn't speak English well but funny how they understood some things and not the others! After almost 5 1/2 hours the place was still not cleaned thoroughly as you would do a move out! I let the customer service know and they sent a very capable lady to finish the mopping and cleaning of the inside of the cabinets that the first cleaning lady was supposed to do! The last lady did a good job and left very fast. So, I decided to give Kleanguru another chance to come and clean my house and specifically asked for the lady that came last as she spoke English and was fast and through. I was told she's not available and they sent another lady that didn't speak English either and kept using her phone to translate which was absolutely fine. Again this job was supposed to be 4 hours as there are 2 1/2 bathroom and a kitchen and I wanted the lady to dust everywhere and mop as I have allergies and it's a must. My house is always tidy and clean (just need the deep clean every few months)! Even when we were touring the place she said "it's so clean"! I told her I expected her to clean the first floor for a few hours. And then maybe one to one and half hours upstairs and the basement just needed vacuuming. I assumed she understood as I translated it for her. She started in the kitchen and was talking on her phone a good while. She was there for almost an hour and it's a small kitchen so I excepted to be perfect. However, she didn't even clean under the toaster and other few small appliances as there was crumb there. She didn't even clean the sink well as I had to re-do it myself. She spend another hour or so and then went upstairs and there's a small full bath that she really didn't do anything to except push dirt around as they would say. She didn't even vacuum well. She came to me and said she has only 10 minutes left of the 4 hours and what I wanted to do and I told her to go to the basement and just vacuum that's all. She was there a few minutes and didn't even vacuum the area as you walk in since there was a cobweb I had left to see if she will clean it up. She didn't! She was on her phone constantly. She left and I paid the company directly and when asked I told them she didn't really clean well. I was told that 4 hours was not enough time and they needed another half to one hour more. I sent pictures of the items I mentioned above that wasn't cleaned and they didn't respond. Basically hopefully it'll be better next time with more hours added! Unfortunately, when you deal with such companies and they make money off of their crew, they always find a way to add more hours so they make more money. None of the cleaning people did a good job except the one.

I needed moving out cleaning after the movers took my stuff. The wonderful team at Kleanguru agreed…read moreto come the next day. They were right on time and did a fantastic job. The price was good and they were great.

Real Estate Broker here, that needed a professional cleaning crew to tackle a vacant house. After…read moreeverything was removed from the home, Simply Clean came in and did an outstanding job cleaning every section of the home that was relayed in the initial quote. Hence to say, the home looked remarkably better and sold in a day. Thanks Simply Clean, you were well worth the money, and trust me, I can not say that for many cleaning services. You are being recommended again, as I write this review!

LOVE this cleaning service. The owner is very personable and understanding which is important to…read moreme. The cleaning itself is top notch. My cleaning person makes my floors, appliances, and sinks shine. She also gets areas that are harder for me to reach (e.g., under the bed). I plan to stick with Simply Clean for as long as I'm in the area. Highly recommend!

Excellent and timely service. Fair pricing. Very easy to schedule with the owner and pay online…read more I've used the cleaning service three weeks in a row, including an initial deep clean. Very satisfied and will continue using and cannot recommend highly enough.

Hired for a home cleaning and very happy with the results. Eva was friendly and did a nice job…read morecleaning and scheduling/payment was smooth. I will be hiring them again.

Frank was excellent. The service exceeded expectations…read more Responded promptly to request for a quote. Understood the requirements of the job and completed it in a timely manner.

I am truly satisfied with the work that Frank and Maria of Denisse's Cleaning Services provided. I…read morelive in a 4 bedroom house in the Vernon Hills / Long Grove area and requested most, if not all of the house be swept, dusted, wiped-down, and mopped. I am not kidding when I say, I did a walk-through of my own kitchen when they left and it was sparkling. There was actual light rays reflecting from my granite counter-tops due to a thorough wipe-down. Frank also mentioned they used germicide cleaner for showers and bathroom sinks. I was very happy to hear that. Not only did they work fast, but they were very thorough. They completed all rooms in the estimated amount of time and added finishing touches as an added service with no extra charge. I do believe Frank and Maria want you to be satisfied so that you will be a returning customer. I will definitely reach out to Frank and Maria regularly and refer them to friends and relatives.

We requested both the deep clean (for the initial clean) and ongoing monthly cleans since then…read more Although the payment is a little higher than their competitors, I think investing a little more in Helping Hands is worth it. After getting the home cleaned by another house cleaning service, I realized what a mistake it was changing my service. I will be sticking with Helping Hands for here on out. The quality and attention to detail is truly unmatched!

Exceeded all expectations. We didn't know the house could…read morelook this good or be this clean. Absolutely fantastic cleaning service; cannot recommend more highly!!! The most detail-oriented, professional cleaning - everything sparkled, nothing overlooked.Excellent communication with the scheduling, too. They really try to work with you. I cannot imagine ever calling another service for housecleaning.

We've been getting a monthly cleaning from GetClean for several years. We've even moved once since…read moreand they did our move out/move in cleans as well. What I like is that they've always been very reliable and flexible with us (we have a lot of schedule changes). I like my dashboard on their website - I use it frequently to move my appointments around. I like the texts I get to know when they're on their way and when they're parking - I work from home so that's very helpful. Overall, I've been consistently happy with GetClean for years now.

I've had a regular cleaner through them for a while now but today they sent someone different. In…read moremy profile, it's marked GREEN CLEANING and CATS. This means no bleach should be used as that's TOXIC to cats. Today, the substitute through GetClean - her name is Natalia - decided to skip reading my preferences and used bleach to clean my bathroom. Thankfully, I take my cats to a neighbors house while cleaning is happening so I was able to catch this when we returned before the cats got in the bathroom. I am now cleaning my bathroom AGAIN and airing out the house. In addition to having cats, I have breathing issues - hence the reason I ALWAYS have requested GREEN CLEANING. Will not be rebooking. It's totally unacceptable to ignore these preferences and put people and animals at risk. Find another company to book through.

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

I used Gia's cleaning for the first time today and it was a great experience. They arrived on…read moretime, cleaned well, and were efficient! The cleaner may have limited English fluency but this is not an issue given the hard work they put into the cleaning. I will definitely be using Gia's again!