This took forever. I called ahead and made an appointment but I don't know why they would schedule…read morean appointment if the doctor doesn't see you for over an hour and fifteen minutes after the appointment time. Also it stunk like cigarettes inside. Not going back

Not sure why they bother scheduling an appointment in advance and having you check-in online, when…read moreyou just end up waiting behind all other people in the waiting room upon arrival. Don't bother scheduling an appointment- just walk in and wait like everyone else.

Love Matt awesome but phone help is a joke told me three times to call provider which is who I…read morecalled then called me a lair refuse to refill prescription Dr said I need

you should be aware that they will not write you a doctors excuse for days you were sick prior to…read moreyour visit. Never in my life have I encountered this with a doctor's office. I do not go to the doctor as soon as I get sick. I usually wait at least a week because most of the time it's viral and the doctor won't do anything until it's been a week anyways. So that's what I did this time and I missed four days of work and they would not write me an excuse. They first claimed I ended up being sent to the er because I just needed fluids. I said that wasn't true and if they looked they'd be able to see that I had a strep test done and several prescriptions called in that was to treat hand foot and mouth and a secondary infection. I had lost 12 pounds in 12 days because I couldn't eat. I was very very sick so when I left to go to the ER, an excuse was not on my mind. Now that im better, I've tried calling back to get one and I was told I would've needed to discuss it with the doctor that day. I said if that was their policy they should make sure they ask every patient that comes in there if they need an excuse because I've never had to deal with this before . They said they put that responsibility back on the patient. I explained that a patient isn't going to be thinking about that when they are really that sick. The doctor looked back at my notes and said there was no way to verify I had hand foot and mouth. I was like no of course not there's no test for it but people still write excuses for it . She agreed to write it for two days prior to my visit. i was told it was all up to the provider and every provider is different. Then I get a call from an administrator saying their policy is to do the day of and days after and so they weren't going to write me an excuse at all now for the days I missed. So if you've been sick and have missed a few days of work or school, don't go to this office because they will not excuse you.

Friendly, fast, professional, open early. Outstanding care and followup. What else are you looking…read morefor?

I had a really great experience here a few months ago. The care team was efficient and kind…read more Today has been hostile, rude, and completely unprofessional. I thought I may have arrived at the wrong place it's so bad. I've been waiting an hour in an exam room (they have 4 total). All I hear is a party out at the "Clinical Station." Lots of laughing and joking, no work being done. I'll update this again the next time I attempt to get care here. Sad, really.

As a local family practice and I am happy with the proper service and personal that work there as…read morethe medical staff. The Doctors are very knowledgeable about the needs of the patients and what is best for them.

From the owner: McMinn Primary Care is a full-service primary care, walk-in and occupational health clinic…read morededicated to serving the residents and industry of McMinn County

The entire team at Urgent Team provided amazing care to my son. They were friendly, helpful and…read morefast. The provider took her time and answered all of my questions. This will be our family's go to walk in clinic in the future!

we waited two hours for a set appointment at 2:30 PM. There were three people total ahead of us…read more Can't believe it took two hours to see three people! The receptionist said there was nothing she could do gave me a corporate office number to complain which was an automated loop with no way to register a complaint There is nothing urgent about this place. And there is no care to be had here. Be warned go elsewhere.

Never again. This was our go-to place since our pediatrician sucks and the whole family gets strep…read moreonce a year. We are drowning in medical bills now because of a $30 strep test. They charge almost $600 per visit, you wait over an hour (they charge more the longer you wait like it's somehow your fault or in your control) and they spend 5 minutes with you. I will never go back. They even charged my credit card even though I specifically opted out of secure pay. I had to call three times to get them to reverse the charge.

Do not bother going here. Book a time and 1 1/2 hours later still waiting. We finally left. We…read morewill never go back here.

Waited an hour and half longer than the 45 min wait the computer generated. This was mid-day on a…read moreFriday. The practitioner we were seen by was friendly & courteous. She was efficient except, when I went to pick up the only medication I very much needed, she had called it in under my maiden name not married name, which caused a lot of confusion & even longer wait time because my pharmacy nor I were looking for it under my previous last name.

Terrible experience on 8/22/17 Ended up with emergency visit…read moreto an eye doctor. Felt very neglected at this visit

Clean, professional, and caring. I went there after 5 pm with an order for an x-ray. They…read moreregistered me in the ER., in 5 mins I was wheeled to x ray. Good experience. Thank you

I am a patient there and I have been there a couple times. Today I visited the office and it was…read more99% empty. Only 1 person in the waiting room. I asked if I could see a doctor because I had an infected bite on my arm from my cat. The lady spoke with the doctor and the doctor said that they could not do anything for me and that I needed to call the Roane County Health Center. I called the Roane County Health Center and the guy said that I needed to go to a doctors office ...???? Why would they say they couldn't help me? There wasn't even anyone there.