Tanner helped me put in the schedule for leak detection sooner than others, while everyone was busy…read moredue to the freeze. My pool was loosing over an inch of water everyday, which made the pump unable to run properly as water level was too low. Since freezing temperature continued, my pool became icy as well. Outdoor faucets got frozen so I was adding water by running a garden hose from the bathroom sink (while freezing cold outside air was coming in to my house), just to avoid getting the pump damaged from complete stop of its operation. I was desperate. So Tanner's advice over text messages even before scheduling the service really helped me relieved, as he was so responsive and answered to my questions!! He fixed the cracked return pipe in the ground for us and finally, I can sleep well without any worries. I highly recommend Leak-Tech.

Tech was very professional and courteous also very informative. Tanner diagnosed my issue in a…read moreshort amount of time. Honestly first service I felt comfortable with his diagnosis, 30 or pool owner . Rates were perfect, honest company. Highly recommend their service.

Art is very responsive, gave us the best quote among all others. And extremely high quality of…read morework. Recommend to everyone!

Art does the finest hardscape work in the Dallas area. Not only is his team competent with…read moreconcrete, but they are also capable of installing stone, brick, etc., aling with skills in pool renovation. I highly recommend them.

Started out great, then switched cleaners and went downhill. Call never returned or they showed up…read moreunexpectedly. Asked my tech for a small repair, he Vc told me it would take weeks. I bought the part and had it installed w /in an hour. They showed up the next day unannounced. If u have cameras, the 2 nd pool guy did the minimum work. Never knew cleaning a pool was sooooo difficult . Their person who runs the place is cool. No quality in their work. Messages never returned

after many failed attempts to have my pool issues fixed a friend recommended A and C pools...oh my…read morewhat a pleasure to have David work these issues methodically and effectively one by one. He fixed things and shared details of what he found and what he was doing. He had everything working perfectly within no time. I was so happy I found this company and especially David that I had automation for pool (phone app mgmt) added and he had that in no time. I can't tell you how great it feels to have a knowledgeable person with great manners and excellent communications skills to work with. the cost of getting this done is priceless for me but their pricing was most cost effective than others. the key for me is the skill, knowledge and communication they have shown. I am indebted to my friend who got me connected with A and C pools.

Highest Price, Lowest Quality: A 3.5-Year-Old Pool Falling Apart Like It's 15…read more I am writing this to warn any homeowner in North Texas considering Southernwind Pools. I made the mistake of choosing them because they were the highest-priced bid and had strong reviews. I assumed that a premium price tag guaranteed premium quality and professional oversight. I was wrong. In reality, I paid for a luxury product and received bottom-tier craftsmanship from what appear to be the cheapest possible subcontractors. The construction process during COVID was already no fun, which I am not even holding against them. What I am holding them accountable for is the systemic failure of the pool's structure since it was completed in September 2022. The "Infinite" Leak Cycle and Incompetent Service We have dealt with multiple pool leaks since the very beginning. Southernwind was so delayed and unresponsive regarding leak detection that I had to personally pay for three full leak detections out of my own pocket. Even when they finally "fix" a leak, it is a temporary Band-Aid. In late 2024, a leak reappeared in the exact same spot they had supposedly repaired just one year prior. We were losing half an inch of water every single day. As a gesture of good faith after John reached out to "solve" my issues last year, I even signed up for their pool service again. That was a mistake. I quickly found that the pool service was not actually cleaning the pool properly either. It was just another layer of high-priced, low-quality service from a company that clearly does not value its customers once the initial check clears. Substandard Masonry and Tile Failure The tile and grout work on this pool is a disgrace. The grout on the spa began cracking and deteriorating almost immediately. Grout should last for several years, yet mine didn't even last one. After I fought to get it regrouted, it failed again one year later. The tile work is even worse. It was clearly not done properly, without the necessary sealing or treatment required for a pool of this "caliber." In 2025, the tiles began rising and falling out. They were "fixed" by Southernwind, only to have the exact same failure happen again during the 2026 freeze. This time it is a disaster. My entire back panel wall is rising and failing. It is proof that the original installation was fundamentally flawed. Don't Fall for the "Management Fix" I previously wrote a negative review about these issues. The President, John, contacted me and promised to resolve everything if I took the review down. I trusted him and deleted it. That was a massive mistake. The "permanent fixes" they promised were just enough to get me to stay quiet for a few months. Now, in 2026, I am facing the exact same structural failures all over again. Do not let the "premium" branding fool you. Southernwind Pools charges luxury prices but delivers a product that falls apart in under four years. I am now 3.5 years into owning a pool that has the structural problems of a 15-year-old installation. If you value your money and your sanity, look elsewhere.

Hilarious is amazing, always friendly, very knowledgeable. when I go on my morning walk and he…read morehappens to be in the neighborhood he will call out and share his friendly greetings with enthusiastic gestures

For anyone looking for pool repair or service in North Texas, I highly recommend Aqua Pool Care in…read moreAllen. I rarely post online reviews but I can say honestly I've been very happy with the service and follow-up by Brian and his team. Great, on-time service. I wouldn't hesitate to call on them again.

I was referred to Aqua Pool Care by my home warranty company for an issue that was not going to be…read morecovered by my warranty, as my spa was draining into the pool anytime I turned on the spa equipment leading me to believe one of my actuator valves was broken. Before setting up an appointment, the receptionist connected me to the owner who personally walked me through various diagnostics on my pool/spa equipment. Thanks to his expertise and excellent communication, I was able to resolve my issue over the phone, saving me both time and money. I will use Aqua Pool Care for all my pool issues going forward, whether under my home warranty or not, as they have proven themselves a company that knows pools and truly cares about its customers.

It seems responsive professionals that want to do the work reasonably,transparently and timely, are…read morealmost impossible to find . That's why I stuck with a nationally known pool company for too long . No longer. Vito answers and returns calls promptly, with productive discussion. His service team shows up in a timely manner, diagnosing and repairing the issues. In my case it was a hot tub furnace issue from last year and a brand new problem yesterday, of a failed filter housing. In just 24 hours from my call...completed repair. In addition, there were a couple of other hidden issues waiting to raise their heads. Allen brought these to my attention and I could see they were legit. I highly recommend Vitos Pool Service. Tell him Guy H sent you

Vito and Alan did amazing work! Vito is extremely responsive and thorough. He responds promptly…read morewith the right solution. Highly recommend!

Mark at Mckinney pools is hands down the most professional and efficient worker. We recently…read morepurchased a home with a pool we knew nothing about. After some talking we decided to upgrade our system. He is knowledgeable and friendly. He worked with us every step of the way and communicated what he was doing. I cannot express enough thanks to him and his company. WE will be customers for life. I highly recommend him for your pool needs and repairs. He truly is passionate about his work. Honest and a fair man. 5 plus stars. Thank you Mark for all your hard work and personal touches you added on our finished product. We will tell everyone about McKinney pools!

Great to work with and responded quickly. Very fair and straight forward in the work they do, and…read morego above and beyond to be helpful. Recommend to anyone!

We have been using Justin's pool service for almost a year and are very happy! He has done an…read moreexcellent job of maintaining our pool and responds immediately to any questions or concern we might have. He has the most reasonable price I've found without compromising the service.

Justin is absolutely amazing! He is doing a fantastic job maintaining our HOA water feature and he…read moreis also doing my pool. He is incredibly responsive to our requests, reliable and the lowest price I found. Couldn't be happier with his service!