Outstanding. We just decided to change our pool service and in between changing we got hit with…read morethe terrible mustard algae. Glenn was out the next morning and returned to treat the pool a second time that same afternoon. Amazing service for his first visit, The pool was crystal clear the following day. Amazing!!

Five years later and I love that I never have to worry about ever finding a new pool service. Davis…read morePool Service has been so good to ya over the years! Always communicating when we need to fill the pool up with more water, and stay on top of filter cleanings! Glenn also turns on our solar for the summer and off for the winter. Thank you so much for the great service guys!!!

Unfortunately I am not able to rate my experience as 5 stars. Initially I thought I had found the…read moreperfect company (I got the "we'll fix your gate latch" treatment and they loved the family dog in the sales meeting...). That has all subsided and it has been a very poor experience. I have never written a negative review of any business prior to using Ranger Pools, but I feel compelled to inform others of my experience. The issue arose when I noticed a leak in my pump, of which I could tell they left a piece off the equipment when servicing it. What followed was 2-3 weeks of frustration in them not addressing the issue (after they took the piece off). They either responded with a quick note about they will fix it tomorrow or no response at all. My frustrations really escalated when they made regularly weekly visits and did not fix it - they would send out the "everything's good" type of weekly status report. The only way I could get them to address my concern was writing a Yelp review. A few minutes after that went up they sent an email asking what I wanted. I said I know you haven't been servicing my pool to my expectations for at least the last month, please fix my leak and give me the last month's charges back and in return I would remove the Yelp review. They fixed the pump finally, but to this point there is no refund. As unorganized as they are, I'm just watching for the next month's recurring charge, even though I cancelled them long ago. I hired a new company to come out and I got even more shock. Despite the most recent weekly report from Ranger showing cyanuric acid levels as 30-50 ppm which they labelled "ideal," the new company found the level to be 300 ppm! For those that don't know, this is a chemical that slows down the reaction of chlorine so it doesn't evaporate too quickly. When you get a level over 100 ppm you essentially lock up the chlorine from working at all. And you can't get it out of your water, overtime fresh water will dilute it but at levels as high as I have I am left with the likely option of having my water pumped out and having to start fresh. This is because bacteria and algae will be certain and there are some health concerns in having that high of level of acid. Of course, with North Texas water restrictions I may have some hoops to jump through and some extended loss of use. To verify the new company had a correct reading, I took it to Leslie's and unfortunately they came up with a similar result and prognosis. The pool will need to be drained. I've tried to reach Brandon and the tech numerous times throughout this to reach a resolution and correspondence is limited and they take no responsibility. How in the world did it go from "ideal" to disaster in a 7 to 10 day period? Or did this happen in a 10 day period (Leslie's staff tells me you'd almost have to try to do that in that short of period)? Did the tech lack the knowledge to do the readings or did he just skip over parts of the service? These are all things I am wondering. One thing is for sure, they are very careless with my property. It was common to find pool items strung across the yard and landscaping, computer boxes on the equipment left open, leaves remaining in pump baskets and the gate was always left unlatched for the dog to escape if we didn't notice it first. Brandon's response to what happened and the possible resolution, written 10/1/14: "Jay We call it old water and it happens to every pool after a period of time. It's normal and unavoidable." My pool just turned 3 years old. I am not an expert but I don't think it is normal to have to drain the water every three years due to chemical imbalance. And it hardly explains why it went from "ideal" to emergency situation in a short amount of time. But maybe that is "unavoidable" for Ranger pools too. A little customer service, accepting a little responsibility and offering some form of refund or ways to correct the problem would have resolved this. But their customer service is non-existent. I'd encourage all to keep looking - don't buy into the friendly sales pitch...

I just bought a house with a pool, with zero knowledge on how to maintain one. Brandon, from…read moreRanger Pools, came by and in a very short time got my pool whipped back into shape. If you need pool service, these are your guys. Fast, extremely friendly and affordable.

I have been using Southern Star Pools for over 6 years for my weekly service and repairs. There is…read morea clear reason I have kept them. They have excellent customer service and will always search for and recommend the most cost effective repairs. My pool is over 25 years old and looks new thanks to the excellent weekly maintenance they provide at an excellent monthly rate! Bobbie and Justin do a great job. I have recommended them to many. Thanks guys!

We had Southern Star Pool come out and repair our pump that had been giving us trouble for ages…read more What a pleasure to work these guys. I'm just so relieved I'm done fighting with my pool and get to just enjoy it. These are my go to guys! Thanks to Jeff and the team.

Hired Pool Care Specialists in December of 2024. While I appreciated getting pictures after each…read morevisit I was very dissatisfied with the cleaning result. It literally looked no different after their weekly visits. Moving on to another company with better results!

We called Doug in a panic when our pool was filled with algae and was green. Doug came out same day…read morefor a quote and Blake started working on the pool the same day! Blake worked on the pool for two day and it looks brand new again! They truly went above and beyond and I am so thankful for them! They were thorough, professional and very knowledgeable! Also, very fair pricing. Thank you Doug and Blake!

Our pool is already contracted for work with another company and Miracle Pool Service is doing a…read moregreat job keeping the pool alive while we wait for this other company who is dragging their feet repairing our pool. Noel comes by every Wednesday like clockwork and is GREAT! He always has a smile and honest answers when we have questions. He's also great with our dog, Russell.

Ray M, I've been a weekly customer of Miracle Pools for many years now. Like many people in North…read moreTexas I received significant damage to my pool equipment as a result of the sub-freezing snow storm we experienced mid-February. I was very happy to know that we REGULAR CUSTOMERS were being prioritized in the long list of repair and service requests they were receiving. I'm sorry to hear you had equipment damage, but don't think you should have been allowed to jump in front of me in the queue just because you once had them do a repair for you when I support their business on a monthly basis. Miracle Pool's people and service are of the highest quality and they deserve credit for doing the right thing and taking care of their regular customers.

I have used Pure PH Pool service for the last 5 years. I ama real estate Broker and he has visited,…read morerepaired, and serviced nearly every pool home I have had transaction with during this time. He is reasonable, fair, responsive and his work is above reproach! His remodel work is beautiful! I tell all my pool owners to consider Pure Ph for their service and remodel needs!

great guy, does an excellent job. Owner answers the phone and he is the one that shows up every…read moreweek.

Aloha Pool Management…read more I highly recommend Aloha Pool for all of your pool needs. They are responsive, knowledgeable, and offer fair and reasonable prices. Give Joe or Trey a call - They Rock!

Do not use this pool service…read more We have been not stop arguing with this company for month now We have rented a house for a few month here, instead of fixing the issues and sending the correct response to the landlord they send bullsh!t report Some weeks our pool stays green for a week , some weeks it with alge, and some days it clean but rarely One of the last report they sent was "This is will with aloha pools I wanted to let you know the pool was very green because the power to it was shut off so the pool wasn't running I added shock to get the algea gone I wasn't able to vacuumed it because I can't see the bottom but I scrubbed all the walls " Th pool turned really green. We have been telling them for month now the pump is not flowing right. It has good flow a day or 2 , sometimes 3 hrs then it stops working. The pump stays on , the vacuum keeps staying in one spot floating to top , I mentioned to them the wheel got weathered so it was jammed. Then how the pressure keeps going on and off so it not working properly then it can't make it up the hill without the wheel rubber on , an the bag keeps getting caught since the strap is weathered and tore off. None of this was sent to the land lord or mentioned. Until I finally got ahold one of the cleaner that came buy and started asking these questions Then he told me he ads chlorine in the floater everytime they came out. Im like how have u been doing that if I just literally bought that yesterday. Because when we moved in the one here was broken since havent had one in a few months. He changed the conversation to he put chlorine in Then he came out , said he was just a tech so he doesn't clean the pool. He just work on the filter and pumps and stuff. This company make so many excuses and lies it unbelievable for a company to be this bad. I hope you choose a better pool company because we can't get our landlord to change ours so we are having to deal with them still. Today is Wednesday. They come out and suppose to clean the pool but yet we have alge and on the wall a floating vacuum and very minimum pump flow. Which is going to cause the pool to turn green again But they say everything is fine

The folks at El Dorado Pools (EDP) do a great job. I have struggled to find good pool services and…read morethis is it! My last service couldn't keep the algae out of my pool for the first month of this summer. I brought in EDP and they came by every day for a week to service it and insure it was crystal clear. Now Cooper is hear every Friday and the last half of summer was beautiful. I highly recommend El Dorado Pools.

We had him out to look at our yard and we're excited about building a pool but we never got a…read morequote. I followed up multiple times but never received the proposal. I read amazing things about this company so it was unfortunate it didn't work out.