Everything went very smoothly Miss Tanya took my call and…read morescheduled me within the hour of me calling the same day to schedule!!! Wow!!! I was greeted with kindness and respect. All of my information was in the system; I just had to do some forms for the visit and provide my order, ID and insurance card just in case to confirm. The environment was calm and inviting. 5/5 I would give more stars if I could!! The staff are friendly and patient with you. Bring your family and friends to this Fairfax Radiology location. Destiny my X-Ray tech was amazing and sweet, professional, and patient! You will be very pleased! Context: I have gone to other locations for MRI and X-Rays in the past and this place does X-Ray appointments!!

50+ minutes on the phone with three people and lots of music to finally make an appointment. Then…read moreFfx Radiology cheerfully notified me by email that my appointment was "successfully cancelled" for no stated reason and added "We look forward to seeing you!" No one answered at the patient relations office, although I did get a return call. Not very helpful. If the windows are broken, what is the condition of the equipment inside?

I've had two MRI's: one breast mri and a breast mri biopsy. The service and care I got from the…read morenurses and doctors at Fairfax MRI center were amazing! They went over the process for both and were very careful as well during both MRI's. I would highly recommend this facility.

A very pleasant experience overall. From making an appointment to completion of the MRI, it was an…read moreeasy process. The staff is always very friendly and the facilities are clean. I always opt for the evening appointments, which parking is never an issue with plentiful space. Stay healthy and enjoy!

LOCATION was a bit tricky- it's the 2nd building. (lower)…read more The phlebotomist was right on time & she was gentle. Had to pay on the spot, they don't accept Apple Pay.

There was a mix-up with my orders but both the first nurse and the one when I came back were…read moreextremely helpful. Only downside was no one at reception area and a check-in kiosk where the keyboard didn't work.

Scheduling was incredibly easy, and they were even able to accommodate a same-day appointment. I…read moreespecially appreciated the convenience of being able to book online. The facility was clean, well-maintained, and the staff was warm and welcoming from the moment I arrived. My wait time was less than five minutes. Michael, the PA who performed my scan, was friendly, professional, and made the entire experience quick, comfortable, and stress-free. I highly recommend this office. And they are one of the only places in the area that does the FibroScan!

The people are nice and friendly but their service is the worst I've ever experienced. It's been 6…read moredays since my MRI and there is no evaluation available. I've called 3 days in a row, every day their message says greater than a 10 min wait and every day I have selected the option for a call back -- never got a callback! Every day I call again and wait on hold for 30 to 40 minutes and when I speak with someone they say it has not been read but it is STAT and should be read in the next 4 hours. Every call has a survey for their service but they only ask if the person I spoke with was friendly and caring. They never ask about the wait, the response, or the delay. If you want a timely report on your health then stay away -- stay far away!

Beyond Mobile life has changed my life- having access to a service like this allows me to know that…read moreI am not alone. I would definitely recommend this services to everyone.

Hands down one of the best companies.I have ever partnered with.They provides excellent…read moreservice.Excellent customer service in excellent communication skills throughout the entire process.

I waited over an hour and a woman whose appointment was 15 minutes after me was helped first. They…read morenow try to upsell and add Dexa (which is helpful) and a new heart test. This is a classic case of DEI "running" this place. It's frightening that they don't have competent staff. I will switch to Fairfax Radiology.

I had a very concerning experience with Washington Radiology regarding billing and patient…read moreinformation security. I called their office to ask how and where I could pay my bill. The receptionist provided me with a phone number for billing. When I called that number, I provided my credit card information, but the call suddenly went silent. I tried calling back several times and received no answer. I then contacted Washington Radiology again and explained the situation. To my surprise, I was informed that the number I had been given was incorrect and was not associated with their organization. As a result, I had unknowingly provided my credit card information to an unknown party because of the information provided by their office. I repeatedly requested to speak with a supervisor, but I was told that no supervisor was available. The receptionist assured me that the matter would be investigated and that someone would follow up with me. Since this occurred on a Friday, I called again on Monday to check on the status. I was told that the supervisor was still investigating the situation, but no updates, explanation, or resolution were provided. What is most frustrating is that I still do not know the correct amount I owe, and the only options offered were to call the correct billing department or pay in person. I was left concerned about the security of my financial information and disappointed by the lack of urgency, communication, and accountability shown in handling this matter. Patients should be able to trust that they are receiving accurate billing information, especially when sensitive financial information is involved. Unfortunately, this experience left me feeling unsupported and worried about the protection of my personal and financial information.

Fantastic facility provided me with excellent care. The techs I had were great , kind and…read moreknowledgeable. Thank you to everybody who works there. The experience was good.

I had a five-star visit to Fairfax Radiology today! Last visit, someone gruffly told me to check in…read morevia the kiosk. This visit, the friendly man at the desk waved me over to check in. Easy peasy process. Staff were reassuring and kind during my mammogram and ultrasound. It makes sense to keep going back to the location that's done your last scan. In this case, it will be no chore to return for care.

Easy to a schedule online. Appts in 15 minute increment. Short wait time. Actually lab work took…read moreless than 5 minutes. Astrid was my tech today! She was nice and gently and had me in and out!

I highly recommend this practice for mental health needs. They offer telehealth appointments which…read moreis so convenient for my schedule. The doctors and office staff are kind , caring, and always helpful. I have been a patient for several years and have never had a bad experience. They truly do care about people.

My practitioner is wonderful! I had one negative experience with an office staff member, but I…read moreliterally got a call from the CEO within an hour to resolve the issue. I felt like the CEO really took it seriously and was both understanding and helpful. Really changed my perspective and I wanted to share.

First time using this provider for imaging. CT scan machine was very open, so no clausterphobia :)…read more Easy to set an appointment and complete the paperwork. They honored my privacy requests and obtaining an itemized bill and medical record was very easy. Most other places these days makes it very difficult to obtain records and bills, but they were very easy.

I tried to schedule an appointment today and had an extremely frustrating experience. I spent over…read more35 minutes on the phone. After waiting on hold for about 30 minutes, the call would ring as though someone was about to answer, but I was repeatedly placed back on hold. Eventually the phone rang continuously for several minutes with no one answering at all. As a patient who is currently sick and trying to schedule medically necessary imaging, this was incredibly disappointing. It should not take this long just to reach someone. I hope the scheduling process and phone support improve because patients deserve better access to care.