I've had two MRI's: one breast mri and a breast mri biopsy. The service and care I got from the nurses and doctors at Fairfax MRI center were amazing! They went over the process for both and were very careful as well during both MRI's. I would highly recommend this facility. read more

A very pleasant experience overall. From making an appointment to completion of the MRI, it was an easy process. The staff is always very friendly and the facilities are clean. I always opt for the evening appointments, which parking is never an issue with plentiful space. Stay healthy and enjoy! read more

Fairfax MRI Center - Diagnostic Imaging Near Me - Fairfax, Virginia

it is what it is. Show up early to go in 1/2 hour late. Standard process after that. read more

MAKE SURE YOU GET THE EMAIL SAYING THAT YOUR APPOINTMENT WAS CANCELED. IF NOT CALL (703) 788-8432. My experince with Fairfax Radiology MRI is generally very positive except for if you try to cancel an appointment. Then it becomes a nightmare. My doctor had initially referred me to get an MRI after consulting with a doctor specializing in the problem I was having. After seeing me the specialist said I no longer needed an MRI. I called the next day to try and cancel the MRI since you cannot simply cancel it by going on line. After waiting a significant period of time on the phone, I finally got through to a scheduler and canceled the MRI. Almost 4 weeks later (a week before the MRI was do) I looked at my patient portal and realized the MRI was still listed. Again I had to call and waited a significant time before I got a scheduler. She again told me it was canceled but said she had a hard time doing it. I asked if I would receive an email confirming cancelation. She said I should receive one the same day. I didn't. So I looked up Fairfax Radiology's supervisor (Phone (703) 788-8432) and left a message letting him know how dissatisfied I was with the inability to cancel the MRI. That finally got me the email saying the appointment was canceled. So be careful and make sure you get the email confirming that your MRI was canceled. read more

The 2 stars are for the tech who did my MRI. The rest of my experience left much to be desired. I arrived on time for my appointment, having spent over an hour in rush hour traffic to get there from DC. I was then informed that the wait time would be nealy 2 hours. Despite bring located in a cancer center, the very small waiting room with rows of chairs right against each other was overflowing with people who were coughing and sneezing without covering their mouths and noses or wearing masks. Half of those people were not even actual patients. I asked if I could leave and come back but was told I would lose my place if I did. So I sat on the floor outside of their office doors for 2 hours until I was called. If I were you, I'd definitely pass on this place read more

Wow this place is AWSOME! I know, I know it's a MRI Center but it is in a brand spanking new location and the entire INOVA Complex is highly modernistic. Impresssssssive! I had to bring my son for an MRI & upon entering this ginormous building we stopped & asked the security guard for directions, lol. He immediately got up and lead us to the proper hallway - talk about customer service. They did a C19 pre-screen with questionnaire and temp checks and then we were on our merry way up to the third floor. The receptionist was super friendly and the waiting area was spaced out and spotless. They have 2 TVs in the waiting area to pass the time if you can't keep yourself entertained. Only one was on but we came in the evening & patient appointments were nicely spaced apart so it wasn't really necessary to have them both on. The techs that assisted my son were great, immediately putting him at ease. They gave him a locking changing room with a key to keep his belongings safe. He came out happy and said it was a good experience. We waited a little bit and left with his MRI CD in hand. Nice! Mini Update: we had to go back the next day to image a little more & Ahmed was delightful to work with. Thank you! read more

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Had a procedure today at INOVA Fairfax MRI Center. This center is sooo huge, without signs you will get lost. Signage is very good throughout the center and arrival areas. The intake personnel were very nice all around. My technician who did my procedure was very thorough, patient, and she made me feel very comfortable. Building is very beautiful inside and out!! Also exceptionally clean throughout the premises! Even had a healing art gallery room!! read more

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Courteous technicians and admin staff. A comfortable waiting room. Free parking! If you have to get an MRI, this is the place read more

Great technicians - very caring and attentive. I have come twice for an MRI here and love it!

I have had two terrible experiences here. Waited one hour for both visits. They screwed up the billing and lost my images. Terrible!

Great service from scheduling to checkout; all staff great.

I had an appointment at 5:30 last Frday. I arrived around 5 PM and checked in, I did not receive my MRI until almost 7 o'clock. The young lady told me that they were told to take all patients no matter how late they were. So the person who is on time is punished? I had had northing to eat since I thought I would be home in time to eat at a reasonable hour, but I didnt get home until 7:30. I was very angry and felt very used because no one told me what was going on. It is not fair to the customers who follow the rules that they get penalized If this is the case, I will go elsewhere for my procedures. I would not recommend this practice to any of my family or friends since they do not seem to care about the people who arrive on time. This is very poor customer service. read more

MRI ankle was performed with great care, my tech was excellent. I wouldn't go anywhere else.

I have scheduled MRI and waited for 3 weeks, I have received text confirmation and call from their billing department to inform me how much would be my deductible and co pay! on the day of schedule Went there sitting down for 45 minutes and finally asked when would be my turn! the front desk lady informed that they are waiting for confirmation from my insurance? Really ? you could not get the confir in last 3 weeks? finally after waiting more than 2 hours, I had to leave and schedule with another MRI center! very poor customer service! read more

Reception was very kind. However, FMC asks that you pay the estimated out of pocket cost up front BEFORE processing the claim through your insurance. They were willing to accept a couple hundred out of the $1100+ they estimated. But I ultimately decided to do my research on other places first. This location is affiliated with INOVA. read more

Illegal billing practices. Quote a price and then send you triple the bill. Billing department trained to say NO to all requests for discount and payment options. Their answer: "We do not do pre-estimation of benefits". "You have to pay what we charge even though we don't know what the charge will be until after the MRI". Statement comes 4-5 months later and if not paid immediately, they send to collections. read more

INOVA/Centreville VA. The front desk quoted $500-800 range for a standard MRI. I got a bill for $1550, discounted from $2500.00 by insurance. I called to contest the bill, they sent me to collections. I did not receive the 1st bill until 4 months after the MRI. When calling the billing dept., they said you have to pay, we do not check benefits for patients. Most offices, radiology groups do check patients benefits before the appointment. UVA/Novant checks benefits and provide a quote prior to the appointment and ask for that payment up front. read more

If I could give them zero stars I would. They said it would take up to 72 hours for my report. After almost a week I still hadn't heard anything. The front desk person told me they had a lot of patients and my tests basically got lost and that they would do it right then and there and if I didn't hear from them by noon-two to call them. It's now two and they still haven't even gotten to it. Never going to them again. I'm waiting to find out if I have cancer, by the way. read more

I basically lived at this office when I was pregnant. I had the "routine" 20 week sono and ultrasound here, and that's where I was issued another ticket on the Fairfax Radiology train. Apparently, they saw a heart murmur in the baby, which which at the time could signal a cardiac issue or-- it was just a fluke. Thankfully, on a follow up visit, everything checked out fine. But, they "found" something else. The baby was growing out of the regular range, which could have been a sign of gestational diabetes, but thankfully everything was a- OK. The office was always full whenever I had an appointment, for which I would have to wait a minimum of 30 minutes. The techs were great but some of the doctors here need to work on their bedside manner. read more

Fairfax MRI Center - Diagnostic Imaging Near Me - Fairfax, Virginia

The service was decent, I went in for an MRI scan 10 minutes prior to my appointment. It was a saturday so not too busy so my turn came pretty quick. To my surprise they charged me $1900 for my MRI scan without dye for my knee. I knew MRI's are expensive but even after insurance paying i had to bear 1900 out of pocket. WHat surprised me was that I had to pay all of it upfront at the time of service. Please please shop around for your MRI and do ASK for the cost you need to bear! read more

My wife came here for an extensive specialized MRI, she is terminally ill and they took good care of her. She will have to repeat the same scans again in a few months and look to seeing the nice staff again. read more

Fairfax MRI Center - Diagnostic Imaging Near Me - Fairfax, Virginia

Terrible treatment of my mother... Dr Davis was rude to my elderly mother .. terrible bed side manner. Avoid her , my mom left crying. Nurse Julia was Very nice Sad that her experience was bad. She didn't deserve it! read more

I wish I can tell you not to go to this place but , unfortunately, In northern Virginia they have a monopoly over all the Radiology studies in INova hospitals-not sure why that is legal- , so if you upset them for any reason ( by them I mean their billing dept)then they can literally see to it that you don't get access to important studies in a timely manner if at all , their billing department staff hire semi illiterate people who don't know basics about medical billing , I spoke to a billing (specialist) who literally didn't know the difference between Medicare part A and Part B , that's something you are taught In your first year of your medical billing college ( or whatever it's called ) The actual technician who perform the studies are nice and professional , the billing people and front desk are the face of this business however read more

I've used Fairfax Radiology centers for many years and had good experiences. This was (I hope) an anomaly. This center is hard to find -- the scheduler was not familiar with the area but said to park in the yellow lot. Well, the yellow lot is huge, underground, and serves a multi story, multi-wing collection of towers. I had to ask for directions several times as I parked in an area far removed from the MRI Center. The order was for a MRI with and without contrast. Prep called for fasting and drinking lots of water. The technician inserting the needle for the contrast had trouble getting it in. Very unpleasant. Left a large bruise fading after two weeks. I was escorted to the imaging room, asked why I was there and told to lie down, raise my knees, did I want a blanket (yes), handed a bulb -- press if needed. No discussion of the test, how long it would take, what to do. After being given ear plugs the test began. During the test, which lasted maybe 15-20 minutes, there was a voice not quite audible that occasionally said something completely unintelligible. I was concerned at first that I was supposed to do something, but had no idea what it was. Sometime in the middle of the test I felt a brief sharp pain and assumed it was the contrast fluid entering my arm. At several points a voice said distinctly take a deep breath, hold, then you can breath. Eventually the noise and the tests ended. I was glad to be released. read more

Nice enough people but no respect for patient's time. I was asked to arrive 15 minutes early (and I did). After waiting 50 minutes past my appointment time, I was finally taken back for my 5 minute test. Just need to wait for a CD of my images, ooh wait, the burner is broken and there's a line of patients waiting for their CDs. Knowing that patients need their CD, you'd think they'd have more than one burner. All-in-all, terrible experience and a complete lack of respect for patient's time. Many of us take time off of work to come here and should be seen at the time we scheduled. If not, perhaps tell the patients ahead of time they are running behind (as many doctors often are). read more

What better way to spend a nice autumn Friday night than to take brain selfies? But on a serious note, this office keeps mega late hours, conducting MRIs Mon-Fri from 530am til 11pm AND on weekends Saturday 7:00 am - 3:00 pm and Sunday 8:00 am - 3:00 pm so they can totally fit your schedule. I had to get an MRI a few months back and during that particular week my work was very hectic and I could only get an appointment in the evening...as luck would have it (ha) it ended up being on a Friday evening. Parking is reasonable. Then again, on a evening after all of the other offices have closed there'd best be no problem with parking! The waiting room is sizable with a unisex restroom and the wait staff is pleasant enough. There was a considerable amount of people in the waiting room with me but I didn't have to wait for too long (about 15 mins) before I was called back by a tech. Note - even though you can see this place from route 50 you'll have to take the access road off of Gallows (nearby Chevys Tex Mex & Panda express) to get here. The changing/examination rooms are comfy but tiny so if you have claustrophobia, it'll probably come out at this point in time. Speaking of which - if you have problems with tight spaces then you probably don't want to get an MRI done here because their MRI machines are closed spaces - no happy open MRI for you here! Me, I'm ok with tight spaces. Now, small spaces with crowds of people just irk me to no end...and want to hand out deodorant. But I digress. The machines here I think are older so they're larger, louder, and take for-ev-er. But the tech conducting my MRIs was nice and accommodating letting me know when I could cough, sneeze or take a break from having to sit still. (I'm like a grown up kindergartner where I often fidget and don't like having to stay still for long periods of time so this was extra annoying to me - but necessary so I dealt with it). All in all, quick and painless. read more

I arrived for my MRI appointment 40 minutes early. I was prepared to sit and read and wait. I was called in 5 minutes. A full 30 minutes BEFORE my scheduled time. This was my first MRI and many people told me how horrible it would be but I'm glad to say they were wrong. My technician explained the procedure thoroughly and the procedure was quick and painless. Everybody answered all of my questions with a smile. read more

Yes, MRIs are expensive. I wish they weren't, but this isn't just Fairfax Radiology's issue. I actually like the fact that they let you know what the costs are up front. The staff was friendly and took time to explain my images to me even though I had my MRI done at 9pm on a weekend. They got formal results to my doctor in about a day. read more

Since 2006, I have probably had over 60 MRI's, Bone Scans, PET scans, mammograms, ct's, and X-rays. I have even been to several locations: Fairfax, Reston, and Herndon. Lets not talk about the price...cause we all know it is astronomical, but lets blame that on our health care system. I can say without a shadow of doubt, the technicians who conduct these test, are caring, calming, and genuine. They truly make you feel encouraged by helping you through the test. I have gotten pats, pep talks, hugs, and all around motivation to get through these nerve racking test. Without these wonderful employees, I would have to be sedated to handle all my medical stuff. If you ever find yourself unlucky to have medical Issue, rest assured your care will be handled with quantity and clear results, that are usually ready within 24 hrs. Just a minus star because the scheduling line can be pain. Sometimes you deal with some less than desirable customer service agents, however the testing technicians make up for it! read more

The staff's incompetence and indifference make for a frustrating experience here. It's a shame Yelp doesn't offer a negative star option. My doctor had ordered both an MRI and an MRA, with and without contrast. I called to make an appointment and was very explicit about what was needed. Nevertheless I arrived at my appointment only to find that they had only scheduled one of the scans, yet my surgeon was awaiting the results to review with me the next day. Fairfax MRI wasn't willing to make any accommodation for their error. So I had to make a second appointment, pay a second copay, only to have my insurance deny coverage for part of the procedure because they saw it as a duplicate, unnecessary procedure. On top of all this, the technician didn't insert the IV correctly, and the dye leaked all over my clothing. read more

As someone who is terrified of all medical procedures including getting bloodwork done, going to get an MRI was especially daunting for me; even more so when I found out I would have to get the contrast dye (yuck needles). On my first visit, I was on edge and nervous about getting into the machine. I told my technician about my apprehension and she was incredibly patient with me! She kept talking to me while I was in the machine so I knew how much longer I had to be in there. And then when it came time for the dye, she was very gentle and it was easy! I came back here yesterday for a different set of MRIs and had the same experience. Everyone here is very nice and patient and explains everything to you, I would not go anywhere else for MRIs! read more

You can't make a genuinely informed decision because they fail to inform you. When I asked about the pluses and minuses and effects of anything, they either don't respond or just say most people experience no harm. My images suggested further investigation via ultrasound, but they didn't proactively show me my images. As I was poised to sign the ultrasound consent form, I asked to see my images. They did comply, and when I asked why I had to advocate for myself, they claimed most people can't understand the images anyhow, so why bother showing them to the customer? Because that's what I'm paying you to do and because the burden of proof for further procedures is on FFX Radiology. They couldn't explain why anyone should or should not wear the radiation skirt/apron, and I asked 3 times. Sheesh, if you can't advise on a little thing like that, how am I supposed to trust you with the bigger things? Their 'standard of care' involves rushing their customers through their desired steps, without ever asking for the customer's permission to proceed, or outlining the customer's options, or discussing the pros and cons of each option. Their 'treat the customers as lemmings' assembly-line approach does not meet my standards, so I consider it substandard. Like most healthcare providers, they expect their customers to be obedient and simply follow all their instructions. Don't be a healthcare lemming - ask them the following at every step or suggestion: 1) why is this necessary? where's your proof? 2) what are all my options? 3) what are the risks, advantages & disadvantages of all my options? 4) what happens if I do nothing? Be sure to point out that they forgot to mention do nothing as one of your options (see #2), therefore discrediting some of their advice. Unfortunately, radiology providers around this hospital location are a duopoly, and the competitor is no better. I predict that radiologists will become another shrinking job role as imaging technologies and AI improve - we'll only need a few sentinels to spot-check the machines instead of the current individual human eyeball utility that's used today. Now's the time for humans - especially healthcare providers like this - to make a difference by being trusted advisors. Failure to do so ensures their obsolescence. read more

I went in for my mammogram, got my screening paid out of my pocket $219...at the University Dr location. Got a call to come back for my right side re-screening, I asked for the cost with est $219 again just for my right side now, checked in the tech however she is nice to say, there is no cost this time since it's a re-check! Did my screening, and wait for the consultation but they asked to do a sonogram, under my impression and understanding from the check in tech this visit is no cost, so I went in for the sonogram without knowing that I will have to pay big for this visit.... a few weeks later got a bill over $400 and with their 30% discount I still have to pay over $300. Asking for help from the manager of FFax Radiological Center, still working on to reduce my balance since June 30th, 2017.. have not hear back from her yet until today. I am asking everyone to always ask why they need to do extra screening or have to have a second look before you go in for extra screening for nothing and ended up with over $600 bill like I did... please be aware of this situation. I would not go back to this place, and give my advice to whom about to do their annual check up and mammogram check at other places before making your appointment with Fairfax Radiological Diagnostic Services Center in Fairfax, VA. read more

Friday, April 15, 2016 I went to the only place I will go for any type of test is Fairfax Radiology. I have been going here for over 8 years since I found out I was sick. This time I went to there Fairfax MRI Center Diagnostic Imaging on Arlington Blvd. On Friday, the women at the desk was extremely customer service friendly, kind and extremely helpful. I went and sat down to do my paperwork and not even two minutes later my MRI Tech (sorry I am bad with names) came out to get me. What a wonderful, kind, professional he is. I was getting an MRI of the brain and did not know they had to not only put you in the tight machine, but in addition you had to have this mask over your face. My tech was very reassuring, so much so, that I fell asleep during the testing. My doctor did not give me any medication to take for the test to calm me, it was only my husband who held my foot and the reassurance of the MRI Tech that made me so relaxed that I fell asleep. When I was finished I completed my paperwork and spoke to a different women at the desk and she was also pleasant. This would have never been possible without Lian in the scheduling department. Originally I was scheduled for 3 MRI's but do my insurance needing more information at the 11th hour from my doctor, I could not get the other two MRI's. Lian and I talked and decided what was best for me, which was to still keep the MRI appointment for the Brain. Thank you, Lian it is all over with. I would definitely recommend a friend or family member to get an MRI here, they know your scared and they will help you through it. Mary Thompson Hepler read more

Insanely over priced!!! Even with my excellent PPO insurance the same MRI here costs MORE THAN DOUBLE what it would cost me to get the exact same MRI done at an Insight Imaging center. Absolutely appalling. Shop around if you can, you will definitely save money if you go elsewhere. read more

Fabulous facility. The young lady that schedules the appointment was incredibly friendly. They offer Saturday appointments and have more availability than other places that will remain unnamed. Great staff members are hard to find but here they are bountiful. read more

My experience with Fairfax MRI Center was EXCELLENT!! I didn't really know what to expect since technology has advanced since my first MRI. This MRI was specialized because I have a pacemaker. Everyone worked with me to clarify what this would entail and assured me of their expertise. From the time I arrived (actually from my telephone interview) the staff was so professional and helpful with any questions I had and explaining what they do. Once arriving in the office the respect and professionalism shown by the staff made my experience pleasurable and made me feel as though I had been there before. My technicians were also awesome! I had a copy of my tests before I left the office! Talk about efficient!! Thanks Fairfax MRI Center!! read more

Complete inconsistently.. they have no idea what they're doing and their staff is not trained at all. We scheduled a CT scan and was told that we needed to come and pick up barium prior to the exam. However, when we came to pick up the barium, the tech told us we didn't need it. Why in the world did the scheduling receptionist tell us to go pick it up? Lack of training and inefficiency. Keep in mind that it's not like they're doing this in the kindness of their heart, it's a service that they're charging for and they can't even be consistent about it. Worst of all, they didn't even apologize ONCE. NOT EVEN ONCE. read more

Great facility, and the team is caring and kind. The reception desk staff is amazing, and I had a great pleasure working with James. Dr. Kim and all the staff created a really nice atmosphere taken good care of the patients. read more

I went to this facility via a referral for a procedure. At the time I asked the receptionist what the procedure would cost out of pocket. She estimated $300. A month later I received TWO bills for $300 from Fairfax Radiology and From INOVA. This place is a complete scam and they will lie to your face. If you are referred to Fairfax Radiology call your insurer back and ask for somone else. They are liars and scammers. On top of all of that they refused to send me a copy of my own results. I had t ocall four different times just to get a copy of the result sent to my GP. AVOID AVOID AVOID read more