I had a great experience with Avo. From the very first phone call, he was professional, patient,…read moreand took the time to explain everything clearly. During the on-site inspection, he carefully assessed the situation and really listened to my concerns. What stood out the most was his honesty--he explained that it wasn't yet the right stage to involve a public adjuster, so there wasn't much he could do at this point. Even so, he generously offered to review any documents I send and provide advice free of charge. I was feeling completely overwhelmed dealing with a serious water leak issue that I had never experienced before, but Avo's guidance and kindness made a huge difference. I truly appreciate his integrity and support.

I had a complex insurance claim with AAA starting from a date of loss in July, and honestly, I…read moredon't think I would've gotten through it without this team. My desk adjuster was Misti Mangel, Greg handled things as the executive adjuster, and Vicken supported on the accounting side. From start to finish, they were organized, responsive, and knew exactly how to handle a difficult insurance situation. AAA initially downplayed the damage significantly, offered a very low payout, and even pushed to close the claim before I had time to fully assess everything. On top of that, they made things difficult for my contractors, which added even more stress to the situation. I reached out to multiple public adjusters, and many of them told me upfront that AAA was extremely difficult to deal with and didn't even want to take on the claim. That alone says a lot. This team stepped in anyway and handled everything professionally and aggressively when needed. They knew how to push back, document properly, and navigate the process without cutting corners. Now that my claim is officially closing this week, I can confidently say hiring them was the right decision. They turned a frustrating, overwhelming situation into something manageable and ultimately successful. If you're dealing with a tough insurance company or feel like you're being lowballed, I highly recommend working with them.

They seemed great when we hired them but.......Worried to say the least, we had a fire early 2024…read more They help line up contractor etc - still not completed, adjuster won't return calls or emails. When Palisades fire happened the adjuster completely went dark on us.

After the Palisades Fire, I contacted Tony, and though Greenspan could not take us on as a client,…read morehe gave me guidance and advice on how to handle the insurance company myself. As things unfolded, I reached out to him again and he provided more guidance. Having such a resource made dealing with our disaster more manageable

I had a small leak around my shower that I was afraid was spreading to the room below, Preferred…read moreRestoration came the same day I called and provided a free inspection. They used their professional equipment and found the leak was small and thankfully not spreading downstairs, and offered to help but also recommended we just find a handyman to patch the shower area for an easier fix! The visit and advice was free of charge! Super cool of them to come out and spend the time to give us an honest evaluation, and faster than any other company we asked.

I had called Preferred Restoration for an estimate and received a follow up phone call immediately…read morefrom Eric letting me know the process with regard to water remediation. They are very responsive and 5 star rating for stepping up so quickly.

I highly recommend JPA Adjusters to fight and deal for you. They are efficient, helpful,…read moreprofessional and very knowledgeable. They delivered what they promised. I had a water leak, and it affected the first floor of our home. We were in the hotel for three months. The insurance was rushing the fix and was sending different companies without informing us what the plan. Our neighbor recommended JPA Adjusters. They dealt with our insurance and took the stress from us. They were able to negotiate what we requested. Thank you, JPA team!!!

I had a great experience with Vincent Granados and highly recommend speaking with him…read more After my home was flooded from a burst water line, I had a lot of questions about what my responsibilities were versus my HOA's under the CC&Rs. He took the time to carefully review my governing documents with me and explain everything in a way that was easy to understand. I did not feel rushed, and he patiently answered all of my questions during a consultation that he provided. What impressed me most was that he wasn't trying to pressure me into hiring him. Instead, he genuinely wanted to help me understand my situation. He even offered to review mitigation estimates to make sure the scope of work was appropriate. It's rare to find someone who is both knowledgeable and willing to help without expecting anything in return. If I ever need a public adjuster in the future, he will absolutely be the first person I call. Thank you Vincent for your professionalism, honesty, and generosity with your time!

I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

We bought a policy through them for one year. Terrible customer service. They don't answer their…read morecalls. They don't return calls when messages are left. I'm not sure why their ratings are so high. Thank God we didn't have to make a claim. So grateful we found another insurance provider.

I had vandalism in my building and Haxzell and the team members helped rebuild with ease!!…read more They were very professional and informative, answering all my questions. I did not know what to do with the insurance company and Haxzell took care of business! Highly recommend....

Thank for taking time and hopefully with your suggestions get my bathroom restored…read more .

I was referred to Daniel from my plumber when our water heater leaked and our laundry room had…read morewater damage. He was able to work with our insurance company directly since I really had no idea where to start. Daniel was very communicative, honest and easy to work with. He stayed on top of everything and followed up with our insurance adjuster when response was slow. I am so glad I ended up working with him for our claim.

I normally dont write yelp reviews unless I have a really good experience…read more I had a really bad experience working with my insurance adjuster. I was getting nothing accomplished. I sent multiple emails to him, and all I would get is I'll get back to you. I requested to talk to his manager, and didn't get any response from the manager also. I was getting very frustrated. I was referred to Daniel through my insurance agent. Before I met Daniel, I didn't know what are my options. I had a meeting with Daniel, he came over to my house and explained the process and how to get started. Since that initial meeting, he was in contact with me constantly about the next steps. it made things so much easier to work with him instead of the adjuster. Daniel is very professional, Courteous, knowledgeable, and very much onetime. everything he promised from day one, he delivered onetime and kept his promise. I couldn't recommend him enough. I wish we had someone like Daniel, who I can use on other projects. Thank you Daniel for your help, professional and positive attitude.

Sasha is a reliable, honest and an excellent adjuster. He really knows his job and got us the…read moremaximum settlement possible from the insurance company. always returns calls and is a great listener. i highly recommend him.

This is a long-overdue review for Sasha at Vantage Public Adjusters. When we experienced a water…read moreleak in our home, he was absolutely amazing in helping us through the entire process. I wish we had known about him sooner, but since this situation was completely new to us, we weren't sure what to do at first. As soon as he came on board, everything became so much more seamless and manageable. He guided us every step of the way and was always easy to get a hold of whenever we had questions or needed support. He was able to secure enough funding to fully cover the damage in our home, which was such a huge relief. We are incredibly grateful for all of his help and expertise. We truly should have used him from the start, but now we are much more educated about the process and we would absolutely recommend him to anyone needing a Public Adjuster for insurance claims. He is genuinely the best.

Jung and Sarah were incredibly helpful in dealing with our State Farm claim for the Eaton Fire…read more State Farm made this an unnecessarily arduous process, but Jung and Sarah patiently persisted until they got the job done. Highly recommended.

While the representative was polite and professional, their quote of 20% was double the rates of…read morethe four other public adjusters I contacted that same day. This was surprising, especially given that all adjusters are also overwhelmed with work during the Eaton and Palisade fire crisis. While the state does not explicitly cap public adjuster fees at a specific percentage, it indirectly limits the amount they can charge by ensuring the insured receives the full settlement amount offered by the insurer prior to any contract with the public adjuster. For residential claims, industry practice in California typically caps public adjuster fees at 10%, though this specific percentage may not be directly stated in Section 15027. A public adjuster quoting 20% for a residential claim may be considered unreasonable or exploitative, particularly during a crisis.

We contacted Avner Gat after our home suffered significant water damage. Initially, we tried to…read morenavigate the insurance claim process on our own, but we quickly realized how difficult and frustrating it was to get anywhere. From the moment we called Avner Gat, everything changed. They stepped in as our advocate and immediately began moving the claim forward. Craig Yorizane took the time to explain the entire process, set realistic expectations, and guide us through every step. Craig worked incredibly hard and was thoughtful and strategic in handling our claim. He anticipated potential setbacks before they happened and was prepared to address them. When delays required our temporary housing to be extended several times, Craig stayed on top of everything and made sure we were taken care of. He consistently went above and beyond for us. What stood out most was that we genuinely felt Craig was looking out for our best interests. He was knowledgeable, responsive, honest, and professional throughout an extremely stressful situation. The insurance claim process can feel overwhelming and, at times, as though it is designed to wear you down. Having Craig and the team at Avner Gat in our corner made an enormous difference. They made the process manageable, and most importantly, we never felt like we were facing it alone. Craig Yorizane is an exceptional professional and someone we came to trust completely. We are incredibly grateful for everything he did for us and recommend Craig and Avner Gat without reservation.

Craig Yorizane with Avner Gat was exactly who we needed after a water leak caused major damage to…read moreour home. We had heard about Avner Gat through their radio commercials and decided to call after the mitigation team hired by the insurance company removed about a third of our kitchen cabinets, our island, part of our hardwood floor, and made a two foot flood cut throughout the affected area. We quickly realized this was more than my husband and I could handle on our own. From the beginning, Craig was honest with us about what to expect and told us we would probably be working together for about a year. He was right. Our claim closed just over the one year mark. What I appreciated most was that Craig truly stood up for us. When the insurance company would not commit to temporary housing, he pushed to get us into a nice hotel and made sure our food expenses and overnight parking for two cars were covered until a comparable home could be found. He also arranged for our packing and storage and took away so much of the frustrating back and forth with the insurance adjusters. Craig is calm, honest, personable and persistent when he needs to be. Most importantly, he genuinely cares about his clients. There is no way my husband and I could have gotten the results Craig did on our own. Our final settlement was beyond what we expected, and after a very long year, we have a beautiful kitchen and our home back. I would not hesitate to recommend Craig to anyone dealing with a complicated insurance claim.