I couldn't figure out why our hot tub wasn't heating up & Dustin sent his guy right over & walked…read moreme through. Thanks!

We have had many pool companies service our pool over the last 21 years, and Preservation Pools is…read moreby far the best. The technician, Andrew, is exceptionally knowledgeable and explains things very well. We would recommend this company to anyone who is looking for reasonable rates, exceptional customer service, and quality pool maintenance. Highly recommend.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

We have gone thru a few pool companies, but Alpha is the best. Bobby is a megastar. We also have a…read moreJacuzzi hot tub and that gets serviced too. He is happy to provide information and explanations and showed us something, we had no idea existed (we bought the home). Very happy with Alpha. You pay a little bit more, but it is definitely worth it.

Set an appointment for July 30 between 10-12. Guess what no one showed up! Tried to call and text…read morefew times and no answer. The next day the lady that set our appointment said she realize that she wrote down thursday and she just seen my text! I asked why no call or text, and why nobody answer or returned my calls! According to her she was out sick! Ridiculous reasoning... The business revolve one person? That when the person who do the scheduling is out, the business stop? She then have the balls to ask if we still want the technician to come the next day! Wow, just wow... Should've known... As it was hard to get to someone to answer the calls just to schedule an appointment! Do not get their service, as they do not value customer's time...

We have been customers of Lido Pool Service for 4+ years. They are extremely reliable and…read moreresponsive to customers needs. They always look out for us in searching for the best price when we need repairs. Don't know what we would do without them. We recommend them highly. P.S. The owners, Cara & Jeremy are also just the nicest people

They came out and cleaned my pool, even took the filters to clean them properly. Theyre very…read morecommunicative and come on a schedule. definitely recommend!

Avoid! I have three dogs. My requirements are simple: 1…read more Let me know when you are coming so I can put the dogs inside, 2. do a good job on servicing the pool and 3. close the gates carefully when you leave. No problem with 3. but 2. not so good: I was supposed to pay an extra $75 for "Green to Clean" treatment to deal with algae. The algae remained so the problem was now my pool pump and sand filter, fixable for only $2000. No thanks. But the real problem was 1. The whole experience was only a month and a half long. First month, OK, pool guy here on Thursday in the afternoon. Second month, time changes. OK, I will work with that. Final week: Appointment on Thursday, no show on Thursday. Appointment on Friday. No show on Friday. Appointment on Saturday. No show on Saturday, Text to ask if Sunday was OK, Yes, but what time? Three texts and phone calls later, no time ever suggested. At 5:48 PM Sunday, text, "I'm here to clean your pool". Yeah, well, the dogs were in the yard and I was having dinner with a friend. NOT OK. I called and texted repeatedly Saturday, Sunday, Monday, Tuesday, Thursday. Finally I got a text on Thursday that they would be there that afternoon. Nope. Then Dave, the pool guy, called and started shouting at me accusing me of making things hard for them (!). I told him the service was no longer required and told him to have a bill sent to me, thanked him and hung up. HE CALLED ME BACK, STILL HOLLERING AT ME! Then I get a text copy of the bill and demands for immediate payment. I thought I was hiring a pool service company, not a theatrical one. Avoid!

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

CW Pool service is the BEST pool company in Arizona!!! We used pool chlore since the 80's and they…read moreliterally ruined our pool, screwed us out of money and lied. I could go on and on about the crappy people and crappy service but that's not why I'm posting this review. CW Pools not only fixed our issues with the pool but also have restored our trust and confidence in great service, fantastic price, the communication is outstandingi and they ALWAYS show up do the best job EVER and everyone that knows us and our pool is simply amazed at how beautifull it is!!!! We used to have a green algae infested dirty pool that we could not swim in. NOW, we can swim any moment of any day and our friends and family love coming over to swim again. It's so great that we are having a wedding and reception right here and before CW Pool took over we wouldn't even have considered anything involving the old embarrassing pool. Greg, our new pool guy is honest, professional, and gives the best value for any pool work in not only Tucson, but all of Arizona!! I dare anyone to find a better price, better job or better company for all your pool needs. Happy again in Little Town, Az

Excellent experience from initial contact, quote through installation of new pump and filter all at…read morereasonable price and within one week. John M.

Great service. I was prepared to replace my pump motor. It had begun to make a grinding noise, weak…read moresuction at both the drain & skimmer. Lance showed up on time. Diagnosed the problem and had it working smoothly (proper PSI) within a half hour. A very reasonable service charge , answered all my questions. Couldn't be happier with the service or the cost. Highly recommend!!!

Very dependable! Nice to work with and keeps pool really clean. What more can you ask for?read more

From the owner: Terry's Pool Service specializes in maintaining Happy customers with a clean happy pool.read more

I had Aqua Harmony Drain and Acid Wash my pool today (April 10, 2026). We have a PebbleTec finish…read morewith blue and green pebbles. After a few years, the pebble colors tend to fade out due to hard water deposits. After the Acid Wash I could see the pebbles looking colorful and shiny again. Aqua Harmony was great from the initial call to schedule, and workmen were right on time (for draining yesterday) and the acid cleaning today. The technician that did the cleaning today was Zack. He is a very polite individual and consciences about his work. He made sure I was happy with everything before he packed up his equipment. Then I called Joe in the office to inquire about how I am supposed to pay. Joe was very helpful during the initial call to get the work scheduled. And he was very helpful today, and asked me more than a couple of times if I was happy with all of the work. They truly want to do a good job and want to make sure the customers are happy. The next time I need to acid wash, or need any equipment repairs, I won't hesitate to call them for help. I am very happy with their work and with the quality of their employees. And I would gladly recommend them to any family and friends that need any work done on their pool.

Service was outstanding. They arrived on time and were transparent and upfront as to the cost…read more Pool is already running 10x better. Great company.