We just had our whole home boiler heating system replaced by E.M. Sergeant. Their quote was…read morecompetitive and we really appreciated their choice of a Made in Michigan furnace. Communication was professional, responsive, and friendly. Installers were top notch pros. We highly recommend them.

From the owner: We service or install your new heating & cooling / HVAC system for both residential and commercial…read more We also offer delivery for residential and commercial propane, heating oil, gasoline and diesel.

Easy to arrange for deliveries. Timely delivery…read more Good maintenance. Friendly staff. Portal is user friendly and concise

I can't even get anyone on the phone to answer a question! The automated message asks for your…read morephone number tied to your account, well I don't have an account.

Polite, efficient and friendly. Have been doing business with them for several year's.read more

S&F has been good to deal with, other than when I called to ask them to please not drive their…read moretrucks on my freshly poured concrete driveway and to use the dirt service driveway next to it that runs directly up to my tank, I was told that they can add a note to my account but the drivers won't read it and they would crack my driveway sooner or later Acct#1193

shop around before you consider getting propane from this place!!! i was treated horribly on the…read morephone by a lady named kim she argued with me, accused my husband becuz he was supposed to know better, just her rude tone i will not go back to them for propane or for anything anymore!!!!!!

The work is done as quickly as possible and done at a fair price. Highly recommended as a farm…read morerepair shop.

Better than Lowe's and Home Depot…read more Their diet Dr. Shasta soda/pop tastes identical to diet Dr. Pepper and costs less. So I last year made permanent switch to Dr. Shasta. Menard's is only retailer in Kalamazoo area (That I've found) that sells the Shasta brand.

They always have what I need for home repairs or upgrades. The staff is helpful with finding items…read moreand offering advice. The store is neat, well-organized, and reasonably priced, with a solid ship-to-home option.

I moved out of my home last september 2025 and discontinued my service. I JUST got charged for a…read moretank rental. When I called they told me that there is NOTHING that they can do because even though I called (which they can see) and cancelled my account that I didn't verify that that is what I actually wanted. Over 200 bucks they just charged me for NOTHING!!

This company needs to address it's customer service issues. There is apparently no way to contact…read morelocal personnel, as all calls go to an off-site call center. And, while Chori, the service representative, did the best she could, it took 3 days, during the winter, to get a delivery. They provide no timeframe for delivery, saying only that you'll receive a text/call when your driver is on the way. 72 hours for my 71 year old parents to receive heat is absurd, especially during the winter. I cannot fathom a business model that functions like this.