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    Excellent Lease

    5.0 (4 reviews)
    Closed 10:00 am - 8:00 pm

    Services - Excellent Lease

    Auto loan

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    13 years ago

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    Citibank

    Citibank

    2.8
    (8 reviews)

    I would've given 0 stars if that was possible! Dennis, one of the tellers lacked hygiene as well as…read moremanners. I have been working in corporations for about 11 years now, and if anyone working in a public space lacks the awareness of how they are conducting themselves to the customer, then that is a problem. Mind you, with all the facilities available thanks to e-banking, the more tech savvy customers would only come to a bank unless its somewhat compulsory. And then there's employees like him. Somebody tell him to take a shower. As for the customer service experience, it was so exhausting, and I wasn't met with the minimum courtesy a customer can expect. He was rude, abrupt, and wouldn't listen what I had to say. There's no personal agenda here- my only request to Citibank is this - come on, you can hire better people!

    i went to my office to check on things and notice i never deposited some checks from a few weeks…read moreago and only the citibank on 34th st and 7th ave is open . its like a maze when you enter , atms are to the right in a large space , straight ahead is the area to the lower level for vault and safety deposit boxes and escalator leads up to the teller windows . wow no one is waiting on line so i am in and out in 2 minutes , as i turn to take the steps down to the main level to leave i couldnt believe it , in the customer service banking area it was packed with folks i assume where trying to get their goverment loans or whatever and social distancing was being respected by all . just glad i listen to porcelli the slob during my youth and early adulthood and saved wisely. p.s. hope the checks dont bounce.

    Seamless Auto

    Seamless Auto

    3.9
    (12 reviews)

    by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

    We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!

    Excellent Lease - autoloanproviders - Updated June 2026

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