I was really needing a hair cut. I had called a few Solons, to see if there were any day of…read moreopenings. All were booked. I call Raven Hair Studio. Jess answered the phone and said she could take me as her last appointment that day (5:30). I so lucked out!! Best hair cut I have had in years! She listened to what I wanted. Made a few suggestions and took her time. The conversation was easy and the environment very relaxing. Thank you Jess. I look forward to my next haircut with you.

I specifically described what I wanted, which I did not get. I've never seen a hair dresser cut…read morehair the way Taryn did. She handled my hair like she was afraid of it. I swear the washing was at least 10 minutes then the conditioner. Just a touch of hair product. Blow dried the same sections repeatedly. My hair very thin. If she wasn't comfortable she should have said so. $60 down the drain!

Tharren did sooooo amazing on my hair and gave me exactly what I asked for great experience, I…read morecouldn't be happier!

I called and asked for appointment, I asked if the person who they scheduled me with was good with…read morecolor. they said he was and had 8 years of experience. I showed photos of what I wanted, 3 colors, lowlight, highlights. therron ruined my hair!! the color was only a brown color used. the haircut is 1 inch shorter from the other side!! i complained immediately. was told to wash hair for 2 weeks and come back. I called when I got home, offered appt 5 days away. I never went back as to afraid of service. Therron pulled my hair out, rinsed in ice cold water, it looks like mud!! I am considering suing for the damages mental and physical. NEVER GO THERE!!!

Katie is an incredible hairstylist. She truly listens to what I want, and I've never left…read moredisappointed -- which says a lot. Every cut is consistent, thoughtful, and exactly what I asked for. The Clock Tower Hair Salon is lucky to have her.

The shop itself is beautiful, modern and inviting and the staff very welcoming. Initially scheduled…read morefor a root touchup and partial blonde foils around my face. I was in town to attend a family wedding. Audrey was very nice throughout the process. Somewhere during the service things went wrong. Highlights around my face came out orange and all the beautiful light blonde I walked in with was covered by a dark and drab toner. Nothing could be done. It was 2 hours before the wedding .I realize it's only "hair "but it will be forever reflected in my family's wedding photos and quite honestly, I was devastated and embarrassed. I avoided being in photos as much as possible. Audrey I would highly recommend classes to upgrade your skills as a colorist. Now for the amazing part. For the next day, I was able to make an appointment with the salon manager, Rebecca. She knew exactly what needed to be done. She corrected the color and did her best to bring my hair back to its original blonde and take out those bands of orange around my face. Her years of experience were reflected in the outcome. I can't thank you enough, Rebecca. I just wish I found you first. You truly get five stars for hair and your understanding and kindness. Keep being amazing!

My experience here was mostly good. I appreciated the hairstylist had taken her time considering my…read morelast several appointments had been short, which must've negatively affected the quality. This appointment was around an around an hour as opposed to the half-hour slots that I've found are too short for the hairstyles I've needed. I removed one star because one employee had spoken to me a bit rudely. Other than that, it's a colourful, welcoming atmosphere.

I went three times this summer and was seen each time by Lili. She's amazing, and the business…read moreitself is great. She and the staff have excellent customer service skills, great prices/products, and are very keen to give you the haircut you want. I always leave feeling satisfied and excited to come back.

Hello Darlin disappointed in every aspect. I wanted a nice experience, but upon reviewing their…read moresocial media posts, they use AI Slop to promote (no creativity at all) and make fun of their local unhoused population. Absolutely disgusting attitude! Also their work is muddy and not even to professional standard. The color fades quick, roots still showing after being serviced, overall bad experience. I would give 0 stars if I could.

A friend of mine went here and got treated very disrespectful. I would highly encourage finding…read moreanother place for your needed service.

Amazing staff. kindness hearts you will meet. Also best rainbow highlights I have ever see. They do…read morea great job every time.

I've been a client at Aurora for four years and during that time have had several of the stylists…read morecut my hair. They have all done a great job and taken the time to find out what I wanted before cutting began. Jean, the owner, attracts excellent personnel as well as knows her stuff professionally. Michelle is a colorist supreme and is a bright spot in my week everytime I have an appointment What has impressed me over time is how each stylist relates to their customers' desires and outcome expectations, which have been spectacular in some cases (color, wedding makeup, etc.). Everyone I've seen leave the shop over before my appointment seems more than happy, and many recommend specific stylists to their moms and kids. The vibe is friendly and service oriented. If you're not satisfied, they will fix it. Try Aurora. You won't be disappointed.

Good haircut. The stylist took her time cutting my hair and asked pertinent questions about what I…read morewanted done. She used the blow dryer at the end and placed some product in the hair. Happy with my experience. No conversation. I asked a couple questions, but the stylist just didn't seem interested in chatting. No big deal. The check in at the front is easy and quick. The TVs throughout with sports on gives you something to watch. Clean and professional. No complaints.

Never taking my son here again. Or letting my husband go there.. walked in for his haircut and the…read morefirst thing I noticed was just an awkward and unwelcoming staff. I believe we had Kimberly. She treated my son like he was a dog or something. Using short demands like "sit" "stay" and just barking these commands at him. And then yanking him around in the chair trying to get him to sit straight without asking if he can shift himself up or anything. Yeah not kid friendly at all. Actually just not friendly altogether. Also kept jerking his head back and forth and around. Like cmon this was my 5 year olds 3rd time going to an actual salon. Just awful to see your kids get treatment like that. Avoid it.

I provided pictures and it's not right! I went back in and told Kaitlin it's not right (she never…read moregave me a mirror to look at it the first time) and her correction made it even worse. Then she goes on about how its due to lack of product. Which I understand, but she never mentioned anything in the consult. if you'd even call it a consult. She asked "how much are we trimming off?" And it told her not a trim, whole new look. This is NOT chunky layers, with or without product. It should also be noted I had about 11-12" cut off. This was not a trim. This was supposed to be a significant glam up. I'm so sad I gave this place a try. And she charged me for a shampoo I didn't receive

Not only did it take 3 freakin hours to do one highlight and a cut on my daughters hair, they…read moredidn't even do her hair correctly. First, the hairstylist left bleach on my daughters hair for over an hour and then the color of the dye put on her highlight was wrong- and when I mentioned it, I was told to try to wash it out with dish soap or a clarifying shampoo, didn't even offer any assistance to fix their mistake- to which the stylist also blamed her associate for using the wrong dye because she was so far behind on a prior client she couldn't handle doing my daughters hair and had to have someone else step in. Then came the cut, I could see it not looking anything like the picture we showed her and eventually I just told the hairdresser to leave it the way it was and we left. I will be taking her elsewhere to fix the horrendous hack job your salon gave her. - also, extremely dirty environment and all the salon chairs were broken. Would not recommend this place to anyone and will never use this salon again.

I'm usually a "cut my hair myself" kinda gal, but everytime i want something nice i always come…read morestraight here:)) the pretty lady with the silvery blonde hair OUT DID this cut. Great wait time, great quality, great conversation!!! I wanna say her name was mackenzie:) great vibe!

It's a bit confusing when you are trying to book an appointment. I went back and forth between a…read morefew people and had to explain what one said to me and what the other had said to me to each one.....it was odd. So yes, communication is definitely not key with this business amongst the staff. I was a bit weary going to this place but I seriously needed a quick haircut and at this point..my standards were pretty flexible. Found the place pretty easily, was greeted as I entered and the layout was different..more barbershop like. Anyhow..to wrap this up..the prices are great, haircut was what I wanted and my stylist was awesome! I will come back now that I got the system down (sort of)