I had a bill issue that I was told was corrected in August 2020. I havent heard from them or their…read morebilling company since, so 7 months, until it was reported to credit companies (so they never did fix the issue). The billing company said I had to call lubbock radiology, who said I needed to talk to their assistant manager, who I left a message with 6 days ago. I still haven't heard back from Lubbock Radiology. The lady that did my scan was excellent, informative, and personable. She is the only reason I gave two stars instead of one.

Well, the staff is professional. They only kept me waiting 1/2 hour past my appointment, but they…read moreseem to move the people through very quickly. They seem to have forgot who their customers are. They think their customer is the wound care center down the street that probably sends most of their patients there. They seemed indifferent to patients who had mobility problems and were not willing to help their patients. They took my cane away, and after the test was over they expected me to get my shoes on without a place to sit down or without my cane to balance. One of the technicians said she didn't help her children get their shoes on and she wasn't going to help me.

I feel compelled to write this review because my experience was so opposite of those I have read…read morefrom others. Based on the reviews, I was really apprehensive about going here, but that turned out to be unwarranted. Dr. Spikes was very professional and made sure that I was not in any way uncomfortable. The whole thing was quick and easy. I was back to my office within 45 minutes of my appointment.

My friend went in and had a terrible experience finding out the sex of her baby. The radiologist…read morewas very unprofessional, rude, & inconsiderate of her wishes. I would not recommend this place to anyone. Find someone else that won't ruin your day. Not even one star.....

Thank goodness for Grace Clinic! Not only do I have all my doctors, lab and imaging under one roof,…read morebut it doesn't even feel like a medical clinic. I love how you wait outside of the exam room instead of a just a large, cold waiting room. When I go for my women's annual, I'm given a real robe instead of the cold thin ones! LOVE THAT! Yeah there are occasional waits, but what medical place doesn't have a wait time? I'd much rather wait in a comfortable environment with pretty artwork than sit in a waiting room with a ton of sick people. Not only are my doctors there but if I'm feeling under the weather I can go to the walk-in clinic and be seen. I can even check-in on line and skip the line. I have never been around so many doctors that are down-to-earth and treat you like they really care about you. Grace Clinic will be our Lubbock go-to always.

Dr Day has a way of always making me smile & feel important. The nurses do as well! Thanks Quincy &…read moreLisa! Love you all!

My son went into the facility for a minor cut on his finger. He was in and out in 30 minutes…read more That's where the good news stops. He paid $993 at the facility for his treatment. My insurance company was charged over $5,500. Now my son has an additional bill for $934!! Total: $7,500! What the actual hell is going on? We tried to call their billing line and were told they can charge whatever they want since they are private. And they aren't willing to bring down the cost. When asked how much this would've cost if we had no insurance, they told us $400 total. But since I have insurance they'll try to gig my son for $1,800 in addition to the $5,500 paid by my insurer. I'm thinking about legal council and open to suggestions. I'm certainly filing separate complaints with the Texas Medical Board in the next 5 days on: 1) Neighbors Emergency Center 2) Lubbock Texas Emergency Center 3) Altus Exceptional Physician Group, and 4) Dr. John Lang. If you have any other suggestions on who I can file a complaint with, I'd love your input because they don't make it easy to tell who is a governing body about unethical situations like this. These people are dishonest. NOTE: I'm not sure if these excessive charges are fraudulent tor not. I may try to work with my insurance company to find out if any of them are. I attached both bills where there are two identically named charges and the same Description code. Who knows? I believe there are maximums to what a facility can charge for what was minimal medical care. This is Unbelievable. Save yourself the hassle and go elsewhere.

I highly recommend Neighbors Emergency Center. The staff there provided exceptional care. Ash the…read morefront desk person was very informative and helpful, while Ms. Teresa was knowledgeable and made me feel comfortable. Audrey, the X-ray technician, was also helpful. Dr. Lang took care of my overall medical needs. The entire staff was very caring. I highly recommend Neighbors Emergency Center. Thank you guys !

Spoke with a rude receptionist (she refused her name) I asked to speak with her supervisor. She put…read moreme on hold and never came back - I hung up after 10 min. These people are horrible at their job!

From the owner: Community Home Health Care strives to improve access to health care across all age groups, reduce…read morehealth disparities in the community, and improve the quality of life for residents of Lubbock, TX, and its surrounding communities. We have designed a service delivery model to care for the whole person at every stage of life. The center offers patients a comprehensive array of services, as well as provides prescription assistance to ensure that patients have access to the medications they need to manage their health conditions. We strive to provide the highest quality of care and are a Joint Commission Accredited program, meeting state standards for licensing and certification. Call us today!