Don't waste your time. These guys are terrible at customer service, dishonest in their practices and they use any excuse to overcharge and play games and extort you for more work, They have actually had opportunities to make our issues right but instead have chosen to refuse to correct he issue despite being paid in full and after firing them have refused to remove themselves off of our permit in the hopes to force us to continue doing business with us. read more

Our bathroom exhaust fan was making noise and we have used exceptional electric previously so I trusted them to replace it. I called gave them the measurements but they installed the wrong size. I paid for installation and a fan. When I called they said they would come back out for an additional $150.00 AND I was supposed to buy my own fan. What? It was their mistake. Now I am required to pay twice. Reluctantly the owner, waived the installation fee and abruptly hung up on me. No chance to schedule the installation nothing, not exactly exceptional service. Finally when the technician installed the fan he said the office handles the refund of the fan. Bottom line if you expect exceptional to be the experts, they can't figure out the simple measurements given to them. When they install and they know they did a bad job comes the shady treatment I expect from a fraudster. read more

Exceptional Electric - Does this fan fit the hole? Of course not - Electricians Near Me - Kirkwood, Missouri

Exceptional Electric was responsive and prompt throughout our project. They showed up when they said they would and didn't overcharge when some repairs were more simple than originally thought. I will definitely keep them in my phone for future electrical needs. read more

Had an experience with Exceptional Electric today that was phenomenal! The electrician that came out, Lyle, was very knowledgeable-as I expected-but in addition he was so careful with the work he did and conscientious about doing the job right and being careful with all the surroundings! Very impressed with his services. His approach and care are unfortunately not all that common with service techs these days. 5 Stars for Lyle and his company! They are lucky to have him. In addition - the office staff was very efficient and accommodating. Scheduling was a breeze and they sent text updates on the day of the service with exact arrival times... read more

They were prompt with installing hardwired smoke alarms and helping us meet the requirements of the fire inspection. A professional and trustworthy business! read more

I couldn't be more pleased with the service I've received from this company! Our 1930s home has come with some electrical challenges, but Exceptional Electric has done a fantastic job getting creative around our old house hurdles. The customer service is superb & the electricians left our house in clean, working order. They've been upfront with pricing/quotes (& very fair for the amount of work done)! I can't say enough good things! Highly recommended. read more

Exceptional Electric - Electricians Near Me - Kirkwood, Missouri

I had Jamie and Mike come out to fix some outlets and lights that weren't working. They figured out what was wrong and I guess when I had my sump pump installed, that company cut a line off that needed to still be connected but Mike and Jamie found it and fixed it with no problem. Great Job!!!! read more

Great service. I had a fixture/fan installed. They fit me in the schedule quickly, let me know when the tech was on the way, and were very affordable. Tech was efficient and pleasant--everything went so smoothly. Got a quote on a larger job and would absolutely use them again. read more

Not too shabby! I had an outlet in my office that needed to be grounded, and after doing a bit of research (okay, I'm lying -- I used servicemagic), I stumbled upon Exceptional Electric. They received good reviews, so I rolled with it. I made a phone call and set up an appointment pretty easily. The technicians have pretty flexible hours, and I was able to get one to come by before I left for work in the morning. The installation didn't take too long, and the electrician was very professional and kept me informed of what was going on each step of the way. And the cost wasn't too terrible, either! If I ever needed any more electrical work done, I would go with Exceptional Electric again. read more

Our electrician, Jamie, was prompt and professional. We originally got a quote for him to ground several outlets and install two additional outlets. After arriving, we also asked him to install two lights. He gave an extra quote for that based on what he was seeing, but was able to finish the job faster than expected! He revised the quote down to reflect the faster service. The team was extremely communicative with us the entire time. As an FYI, they did ask for a deposit before scheduling service and overall, their fees were higher than some quotes we received elsewhere. read more

Appointment was easy to schedule with significant lead time in arrival notice to prepare for visit. Jamie was excellent and fixed all my outlets that a prior contractor had damaged and going so far as to notice and fix other older issues I wasn't aware of. The price was very fair and reasonable. And it's always appreciated when workers are kind to your pets and careful in opening/closing doors with pets around - which Jamie was. read more

The tech showed up on time, and he was very polite, he asked the areas of work, which were adding a ceiling fan, and a light and gave me the same quote as was given over the phone. He said if it was more , he would stop before doing any additional work. As he was doing the work, he was very friendly, and after each light he installed he showed me the work he had done. It has been hard finding an electrician that took their time and didn't charge too much. We finally found our electrician company. read more

I received exceptional's contact info from homeadvisor. They were extremely responsive and professional and I will continue to use them for any future needs. It's not easy finding reliable contractors and I am thankful I found them! read more

This electrician was the referral from our home warranty. I was very happy with their service! They scheduled the appointment right away. When they came, they fixed our minor issue in minutes and even took the time to look at some other electrical issues we had and answer all of our questions. They gave my fiancé the advice that one of our switches was live and told him what to do to get the light outside working. We did what they said and bought a new light for the top and it worked and it was so simple after their recommendation. Highly recommend!! read more

The service technicians was on time and very professional I'll recommend exceptional electric to anyone

Don't let them waste your time. Asked for an estimate for a pretty simple job with about 30 feet of 220v wiring on a single wall inside the garage. A technician came out on Tuesday, looked at it, said he'd email me an estimate by the next day. Got nothing on Wednesday. Called them on Friday morning, was told that they were short one guy and I would likely have my estimate by the end of the day. It's now Tuesday and I still don't have anything. It's a good thing I also requested an estimate from J Bathe Electric (who were VERY friendly and gave me the estimate within 20 minutes). Exceptional Electric wasted my time because I had to stay home to get this estimate, don't let them waste yours too. Better options out there. read more

I just closed on a house that needed some repairs. I was referred to Exceptional Electric from my realtor and I was not disappointed. The scheduler was very responsive to my emails and phone calls. The technician was prompt and pleasant to work with. He did a great job on a difficult outlet install. I will definitely be using them again! read more

Exceptional Electric was a referral from Home Depot although our information was sent to 2 other companies they were the only one to respond quickly. The electrician did a great job and also took care of some other small issues we had. He was very professional and provided tips on saving electric. Will definitely use them again and refer them to any in need of electrical work. read more

Used HomeAdvisor. Sent a guy out who was nice and got here quick, but obviously not equipped to handle the problem. Spent four hours and charged $365 to fix nothing. Waited days, then had to call for a receipt and to remind them to send proposal for re-wiring that guy said I would need/should get. After waiting so long, finally just started tinkering around with it. Lo and behold, fixed it. Didn't even have to get into the walls to find it. I'm definitely upset I was charged so much for nothing being found or fixed even after over four hours. Fixed it AND more in less than three hours and spent less than $100 to do so. They might be good for simple jobs, but definitely wouldn't suggest them for anything that even looks remotely involved. read more

I received a call from Exceptional Electric shortly after entering my job information on Home Advisor. The quote was provided quickly and the work completed a few days later. The electrician took a little more time than estimated but finished the new ceiling wiring quickly and professionally. I would definitely use them again. A+++ read more

I've used Exceptional a couple of times for small jobs in our 100+ year old house. They figure out some crazy wiring that had been done in the past and it's worked great ever since. Easy to work with, show up on time, fairly priced. Wish I could find other contractors like these guys. read more

I found Exceptional Electric through Home Advisor and immediately received a phone call from the company who set the appointment. I hade an electric door bell and a ceiling fan replaced. Both were completed without any problems or issues. Good Job! read more

I hired Exceptional Electric to fix a few violations which were found after a failed Occupancy Permit inspection for a rental prop. Kyle B. was the tech who replaced all of the unsafe knob and tube wiring and cleaned up existing electrical work on the circuit panel. EElectric was prompt and the office stays in touch to keep you in the loop in regards to the permits, inspections and tech arrival times. Good Company. read more

I called one afternoon when my husband accidentally cut our electrical wires when trying to do a repair on his own. I had called a few places that afternoon and either was not getting someone to answer the phone or I would get a response telling that someone could come tomorrow or the following day. I called Exceptional Electric. The receptionist was friendly. A technician arrived just hours later! They give a courtesy call 30 minutes prior to arrival. The technician was knowledgeable and quick! I would definitely call again for other electrical work! Thanks! read more

The technician noted that the customer was messing with wiring. It's funny to me that the technician never noted why there would be a need for the customer to mess with the wiring. The technician was polite and courteous, but was not at all confident in his attempt to install the doorbell. It seemed to be very much a trial and error process that I eventually became involved in. The fact that a doorbell installation took 2 hours should tell you all you need to know. Why would someone ever call an electrician out just so they can follow behind them in an attempt to sabotage their work? Lesson learned on getting involved. read more

Above and beyond exceptional service. They did a very neat job. I had 8 can lights installed in my living room. They covered up everything to protect from dust. Final result.. my living room looks fabulously lit. I wish they did more than electric work, as Rich and Lyle were fantastic to work with. They made sure I was 200% happy with the work they did, and answered all my questions and concerns. read more

Exceptional came yesterday to replace my light switch. Since it was a 3 way switch (whatever that means lol), to be safe he replaced the other one. Since I had a whole hour, Kyle asked if there was anything else I needed done. I had him replace a wall outlet that was a little loose and discussed other work I might need done. He was a very pleasant guy and very honest. I plan to have Exceptional Electric back and I have already given their business card to a friend that needs some work done. Great company and great employees. Will have them back! read more

We had a problem with our bathroom lighting. I was worried about a loose connection or "arc'ing". (I'll admit... I am 'gun shy' when it comes to electrical problems.) I called Exceptional Electric, based on other Yelp reviews and their proximity to our house. In about three hours, Josh knocked on our door, immediately found the problem and fixed it. The service is very professional, fast and affordable. Josh was very knowledgeable and courteous. Thank you! read more

We've had Exc Elec to our home three times this Spring as we prepare to sell our house. The scheduling was convenient and the office staff communicated with us in a timely manner which isn't always the case with subcontractors. Our electrician was polite and informative and even saved us money in a couple ways. We highly recommend Exceptional Electric and will use them again at our new house! read more

Quick service, on time, fantastic electrician and really understood the trade! Exceptional Electric is now our electrician magnet on the fridge! read more

This is my first experience with an electrician, being a new home owner. We had a non-functioning outlet in our kitchen. Exceptional electric was sent out through our home warranty company. Long story short, we paid the deductible once, but had to have them come back 3 more times to get to the real root of the problem. They were trying to work with us to get our home warranty to cover everything, but in the end it just ended up being that it was wired incorrectly, which the warranty doesn't cover. So I had them come out and fix it outside of the warranty, which was $170, which seems steep to me, but again I don't know anything about electrical, so it's worth it to me to have a professional do it, rather than me getting hurt trying to do it or making it worse. The really nice thing about them is that they get back to you for scheduling really quickly and have a lot of availability. The workers have always shown up on time and been pretty nice, although one of the younger guys didn't seem like he knew what he was doing as much as I'd like, but then again my house is over 100 years old and who knows how it was wired in the first place. So I would recommend just because they are the only ones I have experience with, but I can only give them 3 stars simply because it took 4 tries to get my outlet working (although I haven't tried it fully yet because I need to get a new light fixture for it). read more

Horrible, the problems we encountered were numerous, the worker was nice, but the work could have been better, leadership seemed to be the biggest problem. They made decisions on there own without consulting us (the homeowner) and then wanted to charge us to correct it back to how it was before they removed it. Fixing switches and removing switches are different things. He said he misquoted the job and would be losing money, over and over. Don't use their Drywall Service for repairs, it was the worst drywall work I have every seen in my life, it would be a negative 3 stars. They wanted to get final payment before the final electrical inspection, sorry, we don't provide final payment to anyone anymore until the work is done to our satisfaction. read more

Final update. The new company came today and found that the serviceman did not replace the entire component of the mother board. He did not replace the relay switches which were part of the component. I don't know if the warranty company was charged or not. Why he would not install the entire component as it came, we do not know. It was part of the package. Once again, I did not recommend this company. One star because the system requires it. read more

I used Yelp reviews to find an electrician and Exceptional Electric live up to their good reviews. The estimate was promptly scheduled and the price was competitive. Work was completed in a timely manner , everything done exactly as we wanted. I would definitely call them for any future electrical needs. read more

Needed two outlets installed, one of them for a central vac which required an additional breaker added, PLUS troubleshooting why a front foyer switch would trip the breaker. I had both those handled AND the troubleshooting took maybe 30 minutes but was figured out in a most unlikely place. Good professional help isn't inexpensive, though we would all like it for free or pocket change, but I didn't consider the cost out of line. The only way to do it cheaper is to get someone that doesn't have a company behind them to provide long-term service. I've already scheduled additional work to provide an exterior outlet on the back of the garage. read more

I called and within an hour they were at my house to fix my problem! They were quick and efficient and he gave me some suggestions on how I can fix another electrical problem I was having. Would definitely use again. read more

I used Home Advisor and you'd think that would be easy. But this is the first company that called me back that seemed professional and reasonable. And that is how it turned out to be. Two other companies did return my call, the first made an appointment and never showed up. The second company called, but couldn't get to me for five days. But Exceptional Electric fit me in the very same day they called, at a time that was convenient for me. They said they would call ahead when on the way, they did. They were exactly on time, knowledgeable, professional, and polite. I needed two kitchen outlets replaced entirely, the technician, L., took the time to go to a supply place to match the color of outlets I had. Given the high level of service I thought the prices were reasonable. You might say I could have replaced those outlets myself. I don't know how to do that. So if I am going to pay, I want the experience to be smooth and convenient, just like it was with Exceptional Electric. I'm a happy camper. read more