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    Exceptional Mortgage Services

    3.0 (8 reviews)
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    Calhoun Mortgage

    Calhoun Mortgage

    (1 review)

    I have to start with saying Carolyn got us our mortgage a year and a half prior to refinancing and…read moreshe worked so hard and diligently to get us our new home. Recently we attempted to refinance with the lender that our mortgage went to when we first bought the house. And that was a nightmare!! The employees jerked us around, our processor refused to call us back when we reached out, she ended up quitting on us and the company as a whole gave us such a hard way to go where we ultimately were denied for the loan. The loan officer with the original lender told us to try a different lender (super professional for a lender to tell us to go elsewhere). We had no clue we could try a new lender so we reached out to Carolyn with low expectations due to being denied with our first attempt. I should also mention that we had been trying to refinance since January, where it was to soon (we had to have lived in our home for a year before attempting a refi) but it was weeks into the process before finding that out. So we tried again in May with the original lender, that carried on to August, and then of course we were denied. Carolyn reviewed all our info when we went to her and said she didn't see anything that would prevent us from being able to refi so we gave it a shot. This was in August and here we are in September waiting for the funds to be wired anytime now. She did such a fantastic job! It was pain free, she was so straight forward and honest every step of the way and it was so quick! It's an amazing feeling knowing your loan officer is on your side and is pushing for you. Compared to our last experience we were use to feeling like we didn't matter, and just a thorn in their sides. Not only did we refinance as we had hoped, in a timely matter, with no stress, we also feel that we made a great friend along the way. Great loan officer, and even better person. Highly, highly recommend going to Calhoun Mortgage for a mortgage, and refinance or whatever financial needs you may have!! She will treat you as a priority and with the upmost respect. Couldn't be happier with our experience with Calhoun mortgage Inc.

    From the owner: Fast Closings & Great Customer Service…read more Offering Residential Mortgages with Low Interest Rates! Refinancing, Construction Loans, VA (Thank you for your Service), First Time Home Buyers. NMLS 1618673

    Kimberly Berry - Legacy Mortgage - I might not be the one handing you your new keys, but I will certainly be a big help!

    Kimberly Berry - Legacy Mortgage

    (1 review)

    As a first time home buyer, I was shocked at how easy this process actually was! Thanks to the…read moreChris Harris Team at Legacy Mortgage. I had initially started with a different lender who was unable to provide the type of loan I was looking for. Within less than 10 minutes of speaking to Chris, we decided on what kind of loan was most suitable for me and started the process. Within 10 days of our first discussion- I was all set to close on my house! This is almost completely unheard of in the market today. Chris and his team were so friendly and efficient, I couldn't imagine working with anyone else. First time home buyer or not- this company/team is the best option to guide you through the process all while being completely transparent and personable. Cannot thank them enough!

    From the owner: I have been helping people achieve their homeownership goals for over 26 years. If you are a…read morefirst-time buyer or a seasoned homeowner, I got you! Not sure if you are "mortgage ready"? I got you! My job is not to just take an application and pass you off to someone else, I will take you from application to closing, and beyond. I spend a lot of time and enjoyment helping people that need credit repair or general guidance on how to qualify for a mortgage. If you aren't "mortgage ready" I'll work with you until you are. It always makes me happy when we can close on a new home after we have been working together for a year or three. Whatever it takes. I got you!!

    CrossCountry Mortgage

    CrossCountry Mortgage

    (3 reviews)

    I have heard good things about Doug from one of Facebook's Livingston Home's groups, so I decided…read moreto go to him when I wanted to switch lender. My first lender made me feel like I didn't matter and some how I should be grateful to him. It's hard to explain, but he made me feel small and I didn't feel like there was much transparency in what was going on. Buying a home is a big deal, and I did not want to do business with a person or company I didn't trust. I started searching and found Doug online after I put in an offer on a house. From the get go, he was quick to respond, very nice, respectful, and helpful. He made you feel like a value customer. He was always so great with responses and helped me anyway he could. He worked to get me pre-approved with documents for the home in about 1-1.5 days. And it was smooth sailing from there. I also worked a little with Thomas towards the end and he was also nice, helpful, pleasant, and easy to work with. I just closed on my first home yesterday and it was all done in about a month. And you know they're great guys when even the title company mentioned how nice and easy they were to work with; my realtor has also said great things about both of them. I seriously cannot praise Doug and his guys over at Crosscountry Mortgage Brighton high enough. I was also able to do everything I needed through email, fax, and their website. Everything was straight forward, easy, and you get to see all your numbers on paper from the beginning and during the whole process so you know what you're getting into. Thank you for the wonderful costumer service and I'll be recommending you guys to people when ever possible.

    Disappointed. I have a difficult case as I'm a waitress, so I don't have much proof of income. I…read morewas told they'd work with me until I did in fact get approved, and had me send in ALL of my information. Haven't heard back in weeks, and have since moved on to someone else. If you can't help me, you can't help me. I understand. Just tell me that, don't blow me off!

    Exceptional Mortgage Services - mortgagelenders - Updated May 2026

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