Bought a mattress for my guest bedroom and had a wonderful experience. Please support local…read morebusinesses. Bought a 4000 mattress from mattress firm and was and still is crap. Will never buy big brands again. Sticking with Bubba!

Great service and great product. The staff there took the time and actually sat down to discuss…read moreoptions and what would be the "best bang for your buck." She also would recommend what would be good for us and not. She didn't pressure us at all and checkout was super easy. Thanks Bubbas Beds. Great work.

Very nice mattress business. Even nicer owner/manager. He has a nice selection of headboards and…read moremattresses. End stands and occasional pieces too. Sheets, rugs and mattress protectors. Nice customers to chit chat with and an awesome price for box spring. A plus... is he is UHaul representative as well...

Paul did a great job helping us. The entire experience from selection to purchase and the delivery…read moreand setup went very well. Communication was very good, the bed was a great value and we would highly recommend them to anyone.

We purchased 2 king mattresses and box springs from Jesus and Evan from the Tomball location. They…read moregave us EXCELLENT service and even included 2 dog cuddler beds with our purchase. Always a good experience at this location. Would definitely recommend them.

I want to give a big shout out to Jesus S. Never before have we experienced a lesson in beds as we…read moredid from Jesus. Without going into a lot of detail (and there is a lot), he walked us through the "dipping" issue we had been experiencing with our Nightfall Luxury Plush Mattress purchased 2 1/2 years ago. He was very patient with our questions and gave us some good direction on how to handle our situation. The dipping issue were the king size box springs - got rid of them - and purchased a top of the line platform bed. This has been the best experience and decision for us. Jesus S. thank you for your time and patience with us and your recommendations.

Wonderful service. Larry is such a kind and knowledgeable guy. Would recommend to anyone. Give this…read morelocal place a try.

We had a mattress from Texan Mattress forever. Last week when it was finally time for a new one, we…read morewent somewhere else. After tossing and turning on it all night, I went to Texan Mattress like I should have done in the first place. Larry set us up with a great mattress at a great price. Probably the best mattress we've ever owned. Don't waste your time with other places.

I have always tried to avoid stores like this because I don't like someone pushing a product on me…read morethe entire time. We went to several furniture stores, and the entire time we were walking around just "looking," we had a salesperson trying to rush us into purchasing something as soon as possible: "Why wait?" "Buy it now and exchange it if you don't like it." Well, we stopped in at the Mattress Firm Cypress location and immediately felt comfortable. John greeted us and asked a few questions about our sleep, then recommended a few options that he thought would fit us. Once he showed us his recommendations, he gave us space and didn't hassle us. He didn't try to push something that was above our budget. He checked in a couple of times just to see if we needed any water or if we had questions. John was very honest and did not push us into making a purchase. He's the reason we decided to go ahead and purchase a mattress from this location. He recommended several options based on our current sleep issues and habits. We ended up finding the perfect mattress and couldn't be happier. León with the delivery team was awesome as well-- in and out, respectful, on time, and cautious of my property while they were carrying the new and old mattress upstairs. This is probably my third review to ever leave online, but with the service we received from John and the delivery team, I had to!

Went in on July 5th for a queen mattress, box spring, and frame for our son who is going off to…read morecollege next month. We had already unsuccessfully visited a deep discount mattress outlet store earlier. We then decided to go online to shop around and that's where we found the items we needed, at the best price, on mattress firm's website; so we went to the store in the Target shopping center on Spring Cypress. Upon walking in, we were greeted by Gary. Gary was not pushy at all. He casually mentioned some other items we might be interested and then directed us to where we needed to go. He was extremely knowledgeable and helpful. He asked us questions to better understand what we needed and wanted and guided us in the right direction. I'm not sure if they work on commission, but Gary ended up placing the order for the online items we found because we did not find our items in the store. He skillfully informed us of all our shipping options as well. We left Mattress Firm feeling positive about our purchase and excited to receive the items. Side note: This is our 2nd time buying here. Will keep going back.

Bill was very helpful and honest in getting us the mattress we wanted. Ended up getting one that…read morewas too firm so we came back in and exchanged it for a softer mattress and the process was very easy. Quick delivery (first mattress came 2 days after we purchased it, the second came the next day). Nice, friendly delivery staff as well. Very fair and reasonable prices.

ABSOLUTE RIP OFF! Go to Gallery Furniture first, trust me. Mattress firm charged me $100 delivery…read morefee just to walk in my house and put (over priced) mattress on my bed (delivery wasn't made until 3-4 days later). Then it turns out the mattress wasn't for me and too firm. So they charged me $100 to return it, then 20% ($500) restocking fee. Went to gallery furniture today, got a nicer mattress, at a better price, and getting it delivered same day for free. Gallery is worth the drive!

Go somewhere else. I started my journey almost a year ago with Sean as my salesman. He was very…read morepatient with me. Mattress firm offers 120 night return and a free base with purchase, but it's not really free. There is a return fee of $250, ok. But the free base is not eligible for a return so when you return the mattress you get charged $499 for the base. So here i am with a $500 base that i didn't really need and only agreed to because it was "free". Complete BS.

Shout out to Shakira! Excellent customer service, great attitude and super helpful. She knows her…read morestuff!

So I waited a while to write this review. I had purchased a bed at a different mattress firm and…read moreended up being very unhappy with it, once I realized the issues we were having was the result of the bed. I came to this store after talking to Trevor on the phone, who gave me knowledge about my past purchase and guidance on what I was currently dealing with to help solve the issue-which- to be honest- my husbands snoring, and apparently I'm a princess that doesn't like foam in her mattress because I sink into it and can't get out! ( Yes, he may hurt me later for posting this! ) When we finally went in, Trevor gave us the best options, which , yeah, with snoring, are kinda pricey, but I do love my husband and apparently he loves me, because we bought the whole set and took Trevor's advice who helped us get a great deal after only owning that rotten mattress for a year. We got set up with a great mattress with an adjustable base-and YES- get the adjustable foot part- at night, I can raise the bed until he stops snoring and I'm able to get out of the bed!!! My husband also has foot issues so elevating his feet has been awesome. We love our bed and are so thankful for Trevor's time, knowledge, and willingness to help us! We will definitely buy again from him because we trust he will do right by us! Thanks!!!

I was helped by Hannah she was so nice and helpful. Helped us and we had great customer service by…read moreher. We went to another mattress firm in cypress across from lowes and they were Terrible Gary was a jerk and treated us very rude. Came here and Hannah greeted us with the best customer service and we bought a mattress from her. What a difference in stores and the people they have working there.