Laura is the best of the best!! She is gentle, makes you feel so comfortable and idk how she does…read moreit but makes it less painful!! The vibe is immaculate, she is the one! If you need any waxing done, please don't think about it. You will not regret it and you will find yourself coming back for more!

LOYAL CUSTOMER FROM 2015 checking in here lol. Still a 5 star experience after almost 8 years!!!…read moreLaura is the absolute best! Hilarious, relatable and punctual. She does a really good job with remembering the services her clients wants and is always friendly and accommodating. Appointments are recommended but she gladly takes walk-ins. If there is a wait, there are restrooms and she has a diverse playlist to listen to while you wait. She is super responsive and her hours are flexible. Her technique to reduce pain is admirable and she has you in and out although she takes her time with the service you are receiving.

Josefina was so nice and my eyebrows look great! I would recommend to anyone who's looking for a…read morenew waxing place!

Josefina is the best in her trade! she is so meticulous and she makes sure no hair is left on your…read morebody. I have been with her for 20 year. my daughter also does her waxing with Josefina. The quality of her job is impeccable!

As soon as I walked in I was greeted by a kind smiling face. even as I was paying everyone up front…read morewas awesome. I went in for my very first wax so I was a bit anxious. but i had nothing to be concerned about.the young lady by the name of Nicki at the midtown location took very good care of me. She was very kind, professional,& she was very informative. i had a really good first experience and I would return because of it.

I've been going to European Wax Center for over 10 years across multiple locations around the…read morecountry, so I know what the experience is supposed to be. Unfortunately, this Miami location has consistently been the worst I've encountered. Every single time I come here, I leave disappointed -- whether it's the quality of the service itself or the overall experience with the specialist. And to be clear, I'm not someone who is overly picky or difficult. I show up, I'm polite, and I just want a smooth, professional service done well. Somehow, that seems to be too much to ask at this location. Honestly, the only reason I've come back multiple times is because I forget just how bad the experience is. I'm generally easygoing and not quick to complain, so I give it another shot thinking maybe it was just an off day -- but it never is. The inconsistency in results, the rushed feeling, and the lack of care are just not what you expect from this brand. And the fact that I'm actually taking the time to write a review says a lot -- I normally wouldn't. It's frustrating because I've had great experiences at other locations for years, so I know this isn't a brand issue -- it's specific to this location. At this point, I avoid coming here unless I absolutely have to. Would not recommend this location based on repeated experiences.

Beyond happy to have found this place. Irons gave me one of the best sugaring waxes I've ever had…read morein my life. Not only did she leave me absolutely hairless, she was very concerned about not hurting me and was really funny/ pleasant.

This place is in the Jacques and Janine Salon. I am a regular here for sugaring treatments for…read morealmost a year now and I really like this place. Very clean, very professional, and good customer service. Sandu and Monica are great. Sugaring is so much kinder to your skin. If you suffer from razor burn or sensitivity to wax, try sugaring. Come here and leave the hot, irritating, waxing behind forever.

I've been going to this spa for manny years. I've had massages, facials and body treatments, and…read morethey have all been wonderful! I highly recommend the spa and specially Reina. The place is very clean and cozy.

Wonderful deep massage by Angela. Really well done and exactly what I needed. She adjusted to what…read moreI needed. Highly recommend. I will be back!

I just had the BEST experience at ABB waxing. I felt so welcomed when I came in. The customer…read moreservice was amazing. Very sweet woman. The service barely hurt at all! Highly recommend!

I am writing to formally express my disappointment regarding an incident that occurred during my…read morerecent visit to ABB Waxing. I have been a loyal customer for over 10 years and, until this experience, I have consistently received excellent service from your establishment. The issue began when I arrived for my appointment and was assigned to a different waxer than the one I specifically requested when scheduling. I advised the staff that I had requested my regular waxer, and after reviewing my file, they acknowledged the error and informed me that she would be with me shortly. As always, she provided exceptional service and was professional, kind, and courteous throughout my appointment. Unfortunately, the experience took a negative turn as I was checking out. The owner advised me that in the future I should make sure to specify which waxer I wanted. I politely explained that I had, in fact, requested her by name and had stated it twice during the scheduling call. At that point, a front desk employee interjected and stated that I had not made the request and told me that I needed to "come correct." I was shocked by both the tone and the statement itself. I respectfully questioned what she meant and why she felt it was appropriate to speak to a customer in that manner. Rather than de-escalating the situation, the employee continued her behavior by rolling her eyes, kissing her teeth, and repeating the same statement. THE OWNER DID NOTHING BUT SMILE. When I asked him if this how you are going to allow your staff to speak to your customers, he laughed and stated "I don't know whats going on... I don't speak this new age slang." As a long-time customer, I found this treatment disrespectful, unprofessional, and completely unacceptable. After the incident, I posted a review detailing my experience. To date, no one from management or corporate has contacted me directly to discuss what occurred. Instead, a public response was posted to my review stating that the employee had been terminated. What concerns me further is that the response appeared to be signed by the waxer who performed my service. I find this unusual, as I would not expect a service provider to have access to or authority over public review responses regarding personnel matters. Additionally, I removed my review after discovering that my full name had been publicly posted. I found this to be inappropriate and concerning from a privacy standpoint. At this point, I am requesting clarification regarding the following: 1. Has the matter been formally investigated? 2. Is the statement regarding the employee's termination accurate? 3. Why was the response signed by someone who was not management? 4. Why was my full name disclosed publicly? 5. What steps are being taken to ensure that other customers are not subjected to similar treatment? I have been a loyal customer for over a decade, and I never expected to be treated in this manner. While I appreciate that mistakes can happen, the lack of direct communication and the concerns surrounding the public response have only added to my frustration. Like I said before 0 out of 10 I DO NOT RECOMMEND!!!!!!!!!!!! Update: Unfortunately, my disappointment continues. The owner, Joseph, left me a voicemail filled with excuses rather than a genuine apology or any accountability. I called him today hoping we could have a respectful conversation and come to some type of understanding. Instead, he repeatedly cut me off whenever I tried to speak and even attempted to blame me for my reaction to the situation. I am honestly speechless. A simple acknowledgment of the issue and sincere apology would have gone a long way. This response was disheartening and completely unacceptable.

When I've needed to be tortured aka waxed for the sake of self beauty and requests, this is the…read moreplace closest to my house. I will spare you dear reader the details and descriptions but suffice it to say that for certain parts I make Andy Sitzer sound like a quiet man! I will say the back is the least painful area. The staff has been very helpful and very pleasant with my ouches and random conversation lol It's located in the lobby of a condo right off Biscayne and complementary parking in the building. You can either prepay right through the app or at the front desk.

Everything and everyone are very good!!!! I recommend this…read moreplace they know what they are doing! Excellent quality

This is next level brow grooming. Your brows are measured, threaded, plucked, jade rolled, filled…read morein, highlighted and left beautifully coiffed. And that's just for the basic brow threading appointment. Their loft space is very open, airy and welcoming. I am SO glad to have found this gem.

Great place to do your brows!!! They have a lot of other services as well like eyelash extensions,…read moreet cetera, but I have only done my brows. I have been coming here for a couple of months now and my lashes haven't looked better. I am so happy with them. Ana and Kiki both do an awesome job :) If you are unsure about whether to come here, do not hesitate because you will not be disappointed!

Such a clean and great place for waxing!…read more The location is only street parking but it's right next to a little parking lot under the underpass so there is tons of parking there along with some street. This place is very clean and i usually make an appointment with whoever is available and all of them have been incredible. My favorite specifically is Fatma. All the girls are very profesional and make you feel comfortable. I always have a good experience during and after the process is done i've only had great results.

I've been here three times and this was by far the best. Nathalie was warm, bubbly, and had good…read moresuggestions about my skin care. Each room is decored in all-pink with a microwave so the tech doesn't need to leave the room. I also left with a pack of blueberry sugar scrub. I've tried the strawberry scrub before and it smelled delicious; the scrubs are made from exclusively natural ingredients. She even gave me a sampler of their coffee scrub. The other two visits, I booked their first slot in the morning and the estheticians arrived anywhere from 5-20 minutes late. I asked for a discount on the visit where she was 20 minutes late, and they didn't seem too happy to award it at first. Regardless I'll request Nathalie from now on!