Where do I even begin with this silly unprofessional xenophobic thing called a "company"? More like…read moreMy Nightmare Tour!
A trip that was supposed to take 11 hrs from MD to Atlanta took 16 hours. First they had to clean the buses, that fine but both vans AC goes down on the way and only one resumes working. Mind you this is on a 93 degree day. The one that had a working AC couldn't go more than 50 mph, a defect the rude unprofessional robert admitted to. His bus didn't have a working AC so we had to stop about 3 times so the passengers could get down for air, one of them nearly passed out and had to be transferred to our slow bus. Now check this, 30 mins before we get to the hotel, our bus tire busts so now we have to wait on the side of the busy hwy for robert to drop the 1st group at the hotel and come back for us which was almost an hr wait so by the time we get there our conference already started. We need time to get our hotel keys, shower, eat and go to the conference, they already made us very late but no apology from the company, instead they were mad about the little trash left. How were we supposed to clean it when you already made us really late because of your ineptitude?
On the return trip, we leave at 2:30pm but not before robert starts to physically threaten us about trash and says he will refuse to open the luggage bay and will leave us on the side of the road. No mention of how he caused us inconveniences. Anyway, around 2:40pm, our slow bus gives up the ghost, literally stops working, if it wasn't for Ms. Samirrah (the only professional and sympathetic one from the company), we would have been stuck in the middle of 85! Once again, we had to wait for robert to come get us and request for a replacement bus from DC, we were in Richmond! That was another 2+hrs wait for the replacement bus at the Waffle house! The owner comes there and she's royally pissed off at the so called trash we left behind the day before, no apology, no nothing, their hatred of Africans clearly showing. This is something they wouldn't do to their own kind or any other group. She continued the threats from where robert left off and insulted the heck out of us but our desire to just get home and our cultural influence overrided the need to fight back.
This is not a company anyone should patronize, they use really old and uncomfortable buses, they're rude, and unprofessional. I felt so bad for our driver, Ms. Samirrah who was put in a bad situation. I hope she leaves for a better company, they don't deserve her. Since I didn't hire her, I have no legal recourse as I had to take an unplanned vacation day because I got home at 11am. We leave Atlanta at 2:30pm and get to Burtonsville, MD at 10am! Use them at your own peril.
Useless company, useless owner, useless robert!