Mr. Vernon is awesome. He's very accommodating, courteous, and professional. The buses are always…read moreclean and orderly. Great company!

All Pro Tours provided excellent bus service for The Garden Coalition located in District Heights,…read moreMaryland on our journey to the Philadelphia Flower Show. Mr. Vernon was courteous, a very safe driver and we made great time on the journey and the return journey back home. I cannot imagine using any other bus service to provide my group travel needs. We are booking All Pro Tours again this year for our Philadelphia Flower Show trip on Wednesday, March 9th, 2016. We are looking forward to this years trip Mr. Vernon!!!

First, the 7pm Black loop is TOTALLY WORTH IT. Its cool enough, and includes 2 stops…read more They gave us too much time at the Dr King memorial and too little time at the Lincoln memorial, but seeing DC from 7pm to 9pm is the way to go, imho. But if its a hot or muggy day, the photos of smiling passengers will not be indicative of your red/blue line experience. These buses have no A/C, and if you want to sit al-fresco and its a sunny day, you'll be just as sweaty. Think: "summertime Alabama prison bus experience" and this will meet that expectation.

We got a 24 hour ticket and upgraded to include the evening tour. There was no mention of a…read morererouting due to road closures. We should have thought about it. The guy told us to get on the bus and stay on. It would do the red line, then the blue line. We could then do the evening tour. Okay then. Off we go. Finished the red line, and we're told to get off the bus. What? Last bus is at 4:30.. not what we were told. Not happy. We went on to the evening tour. I'd say it was pretty good. I did enjoy that parts of this tour. Didn't enjoy the "stories" so much. Would have liked more history. We got the bus the next morning and went to Arlington. When we finished we went to the stop, not such great bus timing. Their brochure said buses come every 15 minutes. After an hour of waiting we tried to contact BB to see what was going on? They do not have a phone number that works. There is an email address that stars it will get back to you in 24 hours.., what? We waiting over an hour and gave up for an uber. We did get another email telling us there are delays due to events. This is not okay we when have paid for a 24 hour pass that is not usable. All in all, our 24 hour pass was good for 3 hours. Reason for this? Maybe because only two buses run on Sunday. So unless you have the time to wait two hours for your next bus, it's not worth it! Do not use this service!

We hit the tour lottery jackpot on this one! We did the DC Monuments Night Tour with 10+ Stops in…read moreJune with Dwayne as our guide. We were lucky enough to be in a smaller van while others were in large busses, so our experience was more personalized. Dwayne knocked our socks off. He crams so much knowledge into the tour, well above and beyond the actual stops. His passion for the city and knowledge of architecture and history were impressive. He also knew his way round the current blockages/construction and was able to avoid politics while discussing the current construction which takes mad skills. He thoroughly answered any random questions we threw at him and had deep knowledge of subjects like the Red Cross and Clara Barton, I've volunteered with them for years and didn't know his fun facts. Dwayne was born for this role and may be the best tour guide I've had in my life. I now question my own passions/interests. Dwayne gave great suggestions for getting the best photos and what else we can do in his city. I wish I had more days here and could do more tours with Dwayne! He is so inspiring!

Chris and Tyrone are amazing! Tyrone is very knowledgeable, providing a wealth of great history. I…read moreenjoyed every stop. It was so worth the trip. Everyone should experience a night tour of DC with Tyrone and Chris! Also, they ensured everyone was accounted for. Tyrone engaged in conversation. We had two stops that were restroom accessible. They even dropped us off at the hotel- JW Marriott! Worth every dime!

Congratulations on earning the first negative review I have ever left! We booked a 55 person bus…read morefor a bar crawl on 12/13/25. The bus did not show up at the scheduled time. When we called, the dispatcher realized that they had mistakenly booked the bus for the next day (An honest mistake based on the comments they put in the invoice however we had agreed on the 13th and had multiple emails stating that). The dispatcher was very helpful in the matter and was able to get us two 30 person buses to our location 2 hours after our scheduled departure so that the day was not completely ruined and we appreciated that. That alone would not have garnered a negative review from me, I get it, mistakes happen; but how you respond to those mistakes is what matters. So when I called during the week to hopefully get some form of reim or at the very least an official apology for the mistake, I was ignored! Five texts left on 'read', multiple calls not returned, multiple emails not replied to. Not once did I yell at anyone or give anyone a hard time, I simply stated that we did not receive the service that we paid for and I was hoping for some sort of refund or compensation for the trouble. Complete radio silence from the company. I don't understand what I did to earn such a disrespectful unprofessional (non) response. Be cautious to anyone considering this company, they use Zelle for their transactions and so when they make a mistake you have no way to get your money back and they refuse to take accountability for their mistakes.

Flagship Tours has been my go to company for years!! Mr. Stocks was extremely professional and an…read moreoverall great guy. They were able to offer outstanding customer service and their pricing is very competitive!!!

While we had some spectacular photos and got to see a fair amount of the sites for the evening bus…read moretrip, we were concerned about our safety most of the trip. This was specifically because of our driver, who, after letting us off the bus numerous times, relied on Passengers to tell him if everyone was back on. this happened at least five times that I remember and each time all of us were shocked that he didn't have a headcount or take responsibility for passengers being on board. There's no way I could recommend this tour for that reason alone.

I took my 3 boys, ages 11, 5 and 2 to DC without my husband. We we were lucky to find such a great…read moretouring company and had the whole van to ourselves. Our driver, Shiraz (sorry if I am spelling your name incorrectly) was very kind and personalized the tour for our family. He picked us up right and the restaurant and stopped us back off right where we had parked our car. Thank you for a wonderful trip!

Joe was the best bus driver i have had ever. He was a great tour guide and very funny. He is the…read morebest

I had a great experience. Our driver Arthur was amazing. He assisted passengers off the bus and…read moregave us a stress free trip.

Excellent Customer Service! My go to for all transportation needs. Looking forward to using them…read moreagain

I had booked this transportation company for a coach bus trip to North Carolina in May. The driver…read morewas prompt and professional during the entire 8 hours. The 54 passenger bus was roomy for our 33 students and chaperones. I plan contract them again for all our Church trips. We only recommend them because it's true. They customize your travel and make it worthwhile to utilize their vehicle. We booked them 3 months in advance with a deposit to secure them even though six months was preferred. We were able to get the date and time we needed for our journey in comfort. Highly recommend them for your trip.

I can only speak from my own experience, not the horror stories I've heard from others…read more Overall, this was a cute outing, but I probably wouldn't return. It was nice being a tourist in my own city, getting cute and girly with friends, and doing something different for the experience. The bus was on time, which I appreciated. The food, however, tasted a bit stale, and the entertainment on the bus was honestly kind of boring. I think the mic wasn't working well the afternoon we went because instead of sounding like singing, it came across more like screeching. The tea was cold, almost like iced tea, but I actually didn't mind because we were going over so many potholes. Hot tea spilling on me would've been a whole situation. Was it overpriced for the experience? Yes. But I got some good Instagram pics, had a cute day with my friends, and checked it off my list.

DO NOT DO IT!!!!! This business, with its "F" rating on the Better Business Bureau, should be shut…read moredown... You should read the Google reviews in order by newest - ALL ONE STAR. I was left, all dressed up, a mother in tow, sitting on the sidewalk on Pennsylvania Ave in DC, bc this pathetic con job left us stranded there. We had tickets for the "fancy" noon sightseeing bus. They told us to be there at least 15 min in advance. Dozens of ladies dressed to the nines - Derby hats and all. At 11:46, they texted us: Bus broke down. Trip canceled. ON MOTHER'S DAY. I should've listened to all the bad reviews. Holiday ruined, especially for the many women I talked to who drove in from up to 2 hours away. Tea Around Town should be ashamed of themselves!!!