I really didn't think they were going to be able to fully get my jacket cleaned, but I knew it would be better than me doing it. This was a special edition jacket and I was hoping it was able to be revived. GREAT SUCCESS!! It looks brand new! I was beyond thrilled. I didn't even know what kind of stain it was honestly. As you can see from the pictures, it looked pretty bad. The results were stunning. I dropped it off on Monday and it was ready by Wednesday. Great customer service. No nonsense but very polite and kind. I was in and out both dropping off and picking up. Everyone was friendly. I had a great experience. Very worth the price! read more

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Got a wedding dress preserved. They charged over $400 and still didn't get all the stains out. Which would have been okay if they really tried but the dress was ready 3 weeks early which is highly suspicious. When I asked to inspect the dress the lady acted like I committed a crime and was hesitant to show me the dress. Claiming that inspecting it "no longer means it's preserved." No partial refund offered, rude employees, incomplete service. Go elsewhere read more

Great service and reasonable prices. I do my own delivery and pick up so I can't attest to the delivery service; but overall very satisfying

Wonderful job of getting wrinkles out & collars are perfect because of the special hangars (& they deliver!!) Our only issue is that they won't do creases on sleeves: we offered to pay more but it's not an option. read more

This is a great Dry Cleaners! They will pick up and deliver. Their work is precise, creases are knife sharp! As they should be. Prices Are very reasonable. read more

I always use this cleaner, have for years, and the service is always excellent. They always accommodate special requests or same day service. read more

I was a customer. They charge too much and didn't get the clothes clean. They claim I am not a customer so they don't have to take responsibility for their actions. read more

Best cleaners in the Alexandria area. All my shirts and dry cleaning goes here. They send you clothes to their Lafayette store for cleaning and they do a jam-up job! read more

We have used Southside Cleaners as our go-to dry cleaner for years! Their service is impeccable and their staff so friendly. They have taken care of our personal clothing as well as preserving special occasion dresses and do and excellent job with special linens as well. We love the pick-up and drop off service as well as their funny and topical business sign. A real community jewel! Highly recommend!!! read more

Avoid this place at all costs. Was a customer for over 15 years. Had a second shirt come back with crazy stains on it when it was dropped off brand new. They would not do anything for me and was fine with me leaving them. A customer that dropped off 5-10 shirts and pants every week for 15 years wasn't good enough to keep. read more

HORRIBLE!!! I should have listened to all the bad reviews I read on here. I dropped off my suit with 2 shirts for same day service in preparation for a trip out of town the following day, only to arrive and find out that no one felt like pressing my 2 shirts and they were kindly handed to me balled up. WTF... read more

Southside Cleaners Launderers - The shirts that apparently no one felt like pressing after dropping them off for "same day" service. So annoying!! Smh - Laundry Services Near Me - Lakeland, Florida

Was just quoted over $40 to press a child's suit. Girl at counter was rude. Will take my business elsewhere from here on out.

I had to get a Vera Wang gown dry cleaned for an upcoming wedding. Southside was able to expedite the cleaning with no issues. I will use them again! read more

I have used their laundry service for a year now. My first bad experience was when I went to take a shirt out of my laundry bag and there was what looked like a brown dirty water spot on it. I just threw it back in the bag thinking maybe it was a fluke. A few weeks later my white bed sheets had a similar but much bigger spot. This was not something that happened ex every week, but it is more and more frequent recently. The next thing with Southside is their automatic payments. I set up autopay because it made it easier. Sometime back in August they stopped my automatic payments but did not tell me and just started adding to my account without telling me. The week of Thanksgiving I got an email with a statement I owed close to $400. When I called to ask about the statement the woman said my account showed there was a balance of only $9. Two days later I got a call from my bank saying Southside Cleaners tried to process a payment of almost $400 and wanted to know if I authorized the payment. I quickly called Southside Cleaners and they said they were not sure why they had stopped the automatic payments and would not do anything to fix their mistake. It is disgusting that they couldn't do payments when they were supposed to according to our agreement, but they magically could process that payment the week of Thanksgiving. After a year of loyalty, I will no longer be using Southside Cleaners or recommending them to friends in the area. read more

Tried to resolve an issue with manager regarding my garment. Lady was very rude and hung up the phone on me. This was my first time bringing in a Garment for a few simple stitches, skirt is new, never worn and now it does not fit at all. Will reach out to owner to try and resolve. Does any one know who is the owner? Lady manager would not provide the information. Thanks. read more

I have been in recent communication with the owner of Southside Cleaners and on my own volition have edited my original review, adding the date, for one thing. I believe our one bad experience (following years of reasonable service) was a fluke, and I might try them again. I am not unreasonable, and neither are they. read more

This establishment relies on age-old reputation. It is a shame, because their service is horrible. Although they have had some very nice people work there, the management is very unfriendly and definitely NOT customer service oriented. They continually broke buttons off my shirts, and I finally changed to a much more friendly cleaner for my needs. read more

Wow. I was shocked by the cost of their drycleaning. A woman's button-down is way overpriced - it's cotton! I won't be back.

I live out of the area now but come through Lakeland to visit family from time to time. On a recent trip I dropped off several shirts to be laundered, both dress shirts and casual shirts. For some reason that has yet to be explained, they decided to dry clean one of my causal shirts (a Quicksiver Gold Label print) even though it is 100% cotton and the tag says machine wash and dry. They said the fabric was an expensive looking fabric so they dry cleaned. Needless to say, the print bled and is ruined. They seriously seemed to be doing me a favor to try to get the color bleed out at no charge. Icing on the cake is not only did they ruin my $75 shirt, they charged me $6 to do it. read more

I brought about 15 or so fitted nice hats that needed a good cleaning and Southside did an amazing job of making some severely sweat stained hats look virtually brand new again!! Not too mention THEY ARE THE ONLY CLEANERS AROUND WHO DO HATS!!! I highly recommend anyone to see their friendly staff and can rest assured they will do excellent work!! read more

Been going here since 1980. I easily have had 2,000 plus items cleaned with almost no problem at all.

As an update, the owner contacted me. It seems there has been a change in personnel and processes. My skirt has been located (and cleaned). The atmosphere of the store is much friendly. read more

We have been very pleased with the service that we recieve from Southside Cleaners. We tried another drycleaner for awhile and when a pair of my nice pants were ruined and they blamed it on me we went back to Southside. They have always taken very good care of our clothes and we love the free pick up service. read more