We booked a two way trip and we were at the airport for 9 hours before they canceled our flight. We booked another flight but we were stuck in San Francisco for additional 2 days which meant we wouldn't be landing in KC 12:03 AM on Christmas. I'd called Executive and they refused to pick us up. Yes. We were aware it was Christmas but it we had a -30° wind chill and light jackets. What were we supposed to do? Walk home? If we had someone to pick us up, we wouldn't need to find a service. They gave me the name of someone who never called me back. When I talked to the guy at Executive limo, he told me he'd not charge me. I assumed he was doing the right thing since they refused to pick us up so they'd comp the ride to the airport. Oh no!!! He was telling me he wouldn't charge me for the ride home WE DIDN'T GET!! Why would anyone, with a lick of sense tell us, after they let us stranded, they wouldn't charge us for a ride they refused to provide?? He said this like he was doing us this huge favor. It was unbelievable!
When it comes to airline reservations, we need a limo service we can count on. The last thing we can afford, especially when something happens that's completely out of our control, is to have a limo service that leaves us stranded and we can't depend on.
If there was anything good that came from this experience, it was finding 1st Shuttle limo service at the last minute, a service who assured us we'd have a ride. We'd got a text with the drivers picture and he was there after midnight on Christmas, waiting for us. He was wonderful! We got our bags and he drove us home. 1stShuttle is the best service to get to/from the airport or other place or event. This isn't a shuttle that picks various people up on the way to the airport. It is a limo service but it can accommodate a family because of its size
They had water bottles for us and they're considerably less expensive than Executive. If it's more important that one's ride to the airport is in a Lincoln, go ahead, roll the dice and take your chance with Executive. If you're okay with a spacious minivan with leather seats, room for luggage, the knowledge that they will be there for you 24/7, 365 days/year and you'll be paying significantly less, I highly recommend 1st Shuttle. We've let a lot of people know that this was the only limo service we can depend on.
Call or text 816-868-0202 be assured that they'll be there. I wish I'd known about them earlier. Since we go to the airport on a regular basis and the person who always took us to the airport has moved, we now have a limo service we can trust and will use from now on. read more