Paid for monthly service, they never showed up. They said it hey would credit the payment of no service to the following month. Instead I got a number of invoices for the second bill. I paid $1500 for a new pump. They ran it, and then I found out they ran it without DE crystals which could break the pump, they said I was responsible for the crystals, WELL THEN DONT START THE PUMP, if running it without the crystals will break it read more

Definitely out to get your money. 1st question is cash or check. Do your self a favor pay by credit card so you can dispute when they screw you. read more

Extremely unprofessional, horrible at communication. We had been clients for 2 years, but this past pool season they were too busy for us, and considered us a minor client compared to bigger clients. So we received poor service, the owners only came once during the entire pool season, even though our pool wasn't cleaned correctly and we voiced our concerns on numerous occasions. We basically lost the first month of our pool season because the pool wasn't cleaned right. Then near the end of the pool season they just stopped showing up, no explanation, no contact, and even when I scheduled a date and time for the pool closing, which they accepted, they ghosted us and didn't show up with no explanation or communication. We also received numerous invoices out of the blue, beyond the normal charges, that would appear and then disappear after a week or so. I would highly not recommend their services, as their work is shotty, they are extremely unprofessional, and they don't even bother to show up at times. read more