We were thinking about replacing our upstairs carpet as it was worn and off colored…read more The moment we walked in, we were greeted by a friendly Harrison. We were shown the different styles of carpets and explained what we were looking for . Youre allowed to take home the sample swatches so there could be some stock missing if someone's signed out two or three of them. My only complaint here is there is a large sample on the front and tons of small samples on the back... Hard to get a feel of how it'll look with only small samples. I know you can't keep excess stock everywhere but maybe if they kept some scrap from jobs of the most common colors and had larger samples handy it would help. They do have another way to get an in home view. They have an app/website where you sample photograph your home and test the carpet color. I found it was fairly accurate and we chose the carpet color that looked best . You do pay for the carpet 100% in advance. We were a little off put because when do you ever pay in advance . But they do have a 100% guarantee and will even rip out the carpet and replace if with a different color if you decide you don't like it. They have such great reviews, we went ahead and booked. We opted to rip our our own carpet out to save a little money on install. It does take some time as the edges can be a hassle but all in all it wasn't too bad. Install day came and our installers Mark and Luigi were great. They joked around with eachother and were a delight with our doggies. When the carpet was initially brought into the house we had an "Oh NO" moment. We thought we chose too light of a color and they would have to rip it out. But, once they started installing it on the stairs the light hit differently and we both knew it was perfect. The carpet itself is thick and luscious. Feels like you're walking on clouds. You get what you pay for 100% and we are 100% happy with the choice we made to go with carpet one. Thanks to Harrison and the team for the guidance .

Took my grandmother in there to pick out flooring for her bathroom. We were flipping through the…read moresamples and a sales person came to help us. She asked us the size for the room and we told her. She pointed us to the remnants that were the bigger than we needed for the room. They were very nice and a great price! Saved a bunch of money and got the check in offer for floor cleaner.

Mark came to the house with many carpet samples. He…read moreexplained the pros and cons of each type of carpet in regards to our needs.The prices are very reasonable. The technicians did a very thorough job.They were very hard working and did an excellent job.The technicians were very polite and professional.They left the house in the same condition that was in when they arrived. The owner called after the work was completed to see how satisfied we were.A very customer care oriented com I highly recommend this company.

Great pre-sales consultation service. The installers were…read morein and out in under 2 hours and hauled out all my old carpet. Very attentive customer service after the job was done.

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

If you are looking for a new carpet at a low price. This is…read morethe place. Brothers Carpet Land 3020 Danforth Ave. Small store with a lot of carpets and rugs at great prices. I purchased a beautiful 8 x 10 oriental style rug for $110. Anywhere else it would cost double, The owner is friendly and helpful and says he has been there for 40 years. If you don't find what you want at this place, there are a few other carpet stores with low prices in the neighbourhood within a few blocks on Danforth near Victoria Park. Definitely the area for carpet shopping. None of these small businesses have a website, so you have to go there to see what they have.

I walked the Danforth today looking for a neutral shag carpet for my living room - didn't want…read moreanything fancy, didn't want to pay a lot either, because it really is just because we have an elderly dog and don't want her slipping on the hardwood and breaking a hip when she jumps on and off of the couches. I was getting discouraged as I checked through a few of the carpet places - no one offered any type of customer service, as a matter of fact, no one seemed to be around in two of the stores, or in Leons. The lovely lady in Brothers' Carpet greeted me and asked me what I was looking for and very quickly offered to cut me a nice quality carpet size that I wanted, for a very reasonable price. I was told that it would take two days, and that was fine, but she called within a couple of hours to say that it was ready for pickup. That's customer service! Also I did not have to pay in full up front, she took a deposit of my choosing. Great experience.

Received knowledgeable and friendly service at the store and got exactly the carpet I wanted at a…read morecompetitive price. The installation on the stairs is well done even though the carpet is industrial and very unforgiving. The wraparound on each stair as well as the spindles is great! My husband and I are thrilled. Thanks!

My friend recommended this company and now I am not sure why. The installers did a very poor job, I…read morecan see the seams and when I commented that I could feel the carpet nails, the one installer got very rude and irate. I would not recommend this company at all!

Excellent service... Have used them for years. Wonderful one man operation by the nicest guy!read more

Called with a request, received a timely reply as indicated. The completed job was excellent. I…read morewould definitely recommend this company for any carpet cleaning requirements.

Rizwan is the business owner who is hands on and gets to know his customers…read more Great service Prompt installation at the agreed date/time. High quality installation (carpet runner) Highly recommended

We had to get carpet runner installed on the curved hardwood (and slippery) staircase at our new…read morehome. We have been very happy with the service, quality and customer service from Love Your Stairs. Rizwan came to show us samples and quote on one of our house visits before the closing date and booked installation for the day after we moved in. Installation happened as promised, which was important to us because we didn't want the dog to move in until they were installed. Now, we (and the dog) love our stairs! Highly recommend.